Mango Tours Reviews 

14,567
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service and the professionalism of the staff, who are often described as helpful and dedicated. Many people highlight the smooth, easy, and stress-free booking process, making travel arrangements simple and efficient. Reviewers also frequently mention the staff's prompt responses and willingness to go above and beyond to assist with inquiries and ensure all details are handled. People appreciate the knowledgeable agents who provide detailed explanations and make sure customers understand their options, contributing to an overall outstanding service.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the patience, helpfulness,... See more

Service

People report positive experiences with service, consistently praising the excellent and perfect service... See more

Booking process

Clients share positive opinions on the booking process, consistently highlighting it as smooth, efficient,... See more

Response time

Consumers consistently report positive experiences with response times, highlighting prompt replies and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Customer Service. Quick and affordable compare to online prices. Tabitha made the service and transaction so smooth. I asked her 1 question about multiple airlines, she gave me full detaile... See more

Company replied

Rated 5 out of 5 stars

Gelo is fantastic! He went above & beyond to find my brother a rush flight before his immigrant visa expires, at a rate that I could afford & lower than the online rates. I will definitely contact hi... See more

Company replied

Rated 5 out of 5 stars

As always, Ryan Sese has been amazing in helping us with all of our flight needs. He’s been responsive, professional, patient, and very accommodating. He is incredibly detailed and makes sure everythi... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Aljo! He made our flight booking process quick, easy, and stress-free. He responded promptly, found us excellent flight deals, and made sure everything was arranged efficiently. We re... See more

Company replied


Company details

  1. Flights Search Site
  2. Travel Agency

Written by the company

Travel & Information Technology Company Since 1978, Mango Tours has been a provider of quality and affordable travel deals. It specializes in offering low-priced airfares & travel packages.

Written by the company

Low-priced airfares to the Philippines

Trusted since 1978

Trusted since 1978
Book affordable flights with multiple airline promotions to choose from.

Contact info

Promotion box for Mango Tours

Cheap Flights to Philippines and Asia

Score low fares on top airlines. Flight deals available!

4.9

Excellent

TrustScore 5 out of 5

15K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(14,567)

1,990 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kimberly Medrano was very professional…

Kimberly Medrano was very professional and knowledgeable dealing with all my questions.

9 July 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Darlene Manalo is very Professional and Efficient!!

Darlene Manalo is very Professional, Knowledgeable and helpful! She goes above ane beyond to help us! We have been using her for a Few years now and she gets the work done efficiently!! I also referred her to our relatives.

17 July 2026
Unprompted review
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Reply from Mango Tours

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Thank you Ellaine Allauigan for all the help and…

Thank you Ellaine Allauigan for all the help and support you’ve given us. You made everything so much easier and stress-free, and we truly appreciate your professionalism and care throughout the process.
We’re very grateful for your time and effort—highly recommended!

14 July 2026
Unprompted review
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Reply from Mango Tours

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

These Folks Are Great

I was completely blown away by the price I was quoted for our upcoming trip to the Philippines. The whole process was smooth and painless. Great service.

16 July 2026
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Reply from Mango Tours

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Kim Medrano is so wonderful to be our…

Kim Medrano is so wonderful to be our customer service,

15 July 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Agnes was very helpful.

14 July 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Pauline helped me booked my trip conveniently. She’s very informative and cares about her clients, she’s a very good asset to have in your company.

It was a very good experience because of Pauline. I will recommend Mango tours to my friends and family if they need help in the future. I will definitely use Mango tours again. Thank you.

16 July 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars
Mango Tours logo

Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

I had an outstanding experience working…

I had an outstanding experience working with Cathy Dalaguit to plan my trip to Philippines, the entire booking process was smooth and stress-free. I definitely use them again.

16 July 2026
Unprompted review
Mango Tours logo

Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Kimberly “Kim” Medrano has and still continue to…

Kimberly “Kim” Medrano has and still continue to provide me with a very excellent service. She’s very patient with me and takes time to discuss with me thru texts, calls and emails to address all my concerns and requests. She’s a top notch Mango Tours employee with a very good costumer service. You are so blessed to have her in your team.

14 July 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Mango Tours and Avelyn are the best!!

Whenever I book travel plans for myself or family I always use Mango Tours because they are amazing and efficient at coordinating any itinerary with most of my requests and specific travel needs.

Avelyn diligently worked with me and was great at communicating every step of the ticketing process through phone calls, texts and email. Thank you Avelyn and Mango Tours!

15 July 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Lucia was amazing to work with!

Lucia was amazing to work with. I had to cancel a previous trip and was nearing the tail end of my re-booking date. It was clearly stated there'd be a re-booking fee, and she brought up the fee when I needed to re-book - everything lined up with what I expected. I had already signed and paid the previously stated re-booking fee. She reached back out and was able to lower the fee and even find me an aisle seat which wasn't previously available. She did all of this without me asking - going above and beyond.

I hope to work with her in the future!

14 July 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Best agent

Christmas Saito is very helpful and very informative on my side. I am so pleased to have her as my agent. Fully satisfied

15 July 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

His eagerness in getting us to buy our…

His eagerness in getting us to buy our travel needs and patiently waiting all the docs that he needs to put in the system.. keep up the excellent work RJ. Thanks for helping seniors like us.

15 July 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Aires Lacosta setting a new customer service standard

Aires Lacosta has truly been a remarkable asset when it comes to customer service. Her unwavering support throughout my flight booking process for PAL on my trip to the Philippines was simply exceptional. She patiently stayed on the phone with me for nearly an hour, ensuring that everything was taken care of. Aires is not only helpful and respectful, but she also possesses the knowledge and determination to get things done. If you're looking for outstanding customer service, look no further than Aires—she sets a new standard!

15 July 2026
Unprompted review
Mango Tours logo

Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Just one call

Just one call, and I got my quote inquiry right away! Thank you, Rhona, for being such a great customer representative. You were incredibly quick, responsive, and efficient. I truly appreciate your excellent customer service!

14 July 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Jem is the best!

14 July 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Lucia has been very helpful

Lucia has been very helpful, informative and very easy to talk to. Thank you very much!

11 July 2026
Unprompted review
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Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Raven is exceptional

Raven is exceptional. Always responding and answer all questions

13 July 2026
Unprompted review
Mango Tours logo

Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 5 out of 5 stars

Christmas santos has been the biggest…

Christmas santos has been the biggest help during this travel arrangements with out her it would have been more difficult thank you for you help 😊

13 July 2026
Unprompted review
Mango Tours logo

Reply from Mango Tours

Dear Customer,

This review made our day!
Thank you so much for taking the time to leave us this amazing review.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

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