Mailboxixchange Reviews 

I order my mailbox and house numbers with instructions not to arrive before a certain date. My instructions were followed perfectly and I love my product.

I would love to write a review. This is the second time you have asked but I will need to receive my product first. I wish delivery was as fast as your opinion request. Thank you!

I found the mailbox I wanted at Lowe's online and during check out, I saw they did not ship that item. I used the model number to do a google shopping search and found Mailboxixchange had the same mailbox for $20 less than Lowe's and they would, of course, ship the item. I got my invoice right away, got my mailbox right away, packed well - no dents, perfect. Great shopping.

Maybe I'm used to larger online companies when it comes to ordering merchandise. Mailbox Exchange was, in my opinion, very slow in in the order processing and shipment of my mailbox. The site did not let me track the status of the order and they didn't let me know the we're shipping direct from the manufacture.Bottom line, it took six business days to finally get confirmation the order shipped and then a another 4 days to recieve it. It would have been helpful to know current stock inventory at time of ordering so tha t expectations are known up front. Make sure you plan out weeks in advance for your mail box replacement project.

Disappointed in PA.

Mailbox arrived right on time. Installation instructions were great. Good job

It looks great...wish I could get a picture to upload...

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Ordered a designer roadside bronze mailbox and received it today. It was everything they said it was. It is very well built and I am very happy with it, I am anxious to get it installed and start using it. I know this will do everything I am expecting and probably more, I love it!!! The service was also very fast. Thanks again.

I spent several day trying to decide what mailbox I wanted for the new column we are building and trying to match mailboxex and address plates seemd sifficult with just online pictures. I finally decoded and placed an order. The next day, I recieved email confirming my order with a question about the colors I had chosen. That made me nervouse, so I called. They were VERY helpful! I approved the order over the phone and recieved my BEAUTIDUL mailbox and plaque the very next day!

Not impressed. Order still hasn't fully arrived after SEVERAL WEEKS. I tried contacting the company but with no response. I will never order from them again. The 2 stars are for:
1. Nice-sounding customer service on the phone. They SEEMED pleasant to work with, and it is probably not their fault my order hasn't arrived.
2. The prices are very competitive.
Minus 3 stars for:
-1 Order not arriving
-2 customer service not returning my call
-3 lost money/no refund yet because of order

Arrived quickly, in excellent condition. It is well made and looks nice. It was installed by my two teenage sons who don't read directions, so you know the installation was easy. :-)

My mailbox showed up quickly and is VERY nice. Substantial construction, beautiful even finish. Very heavy duty and it was NOT the most expensive one on the site. LOVE it. Arrived as described and fast.

Can't wait to install it tomorrow and then I'l post a picture. We are replacing a cheap smaller box onto a post we made from left over beams from our house.

UPDATE: Here is the picture. Neighbors have commented on how much it improves the neighborhood.

I ordered the beautiful handcrafted cedar log cabin mailbox. I live in a log cabin home, so I thought it would be perfect! The mailbox was delivered on time, in excellent condition, with all the parts. I love my new mailbox and would recommend Mailboxixchange to anyone.

Needed a new mailbox ASAP, but didn't want some boring mailbox that everyone else has. Found a replacement mailbox here, and it looks way better than anyone else's in my neighborhood! It was delivered really fast, which was important since my old one was holding on by a thread after a storm. Thinking about ordering an accessory, planning on doing it here.

Our mailbox was destoryed by some kids. It was an old mailbox so it didn't take much. We didn't want to replace it with just a standard "Box Store" mailbox. We wanted something different and that would last. We found it here. We got good customer service. No issues there. We loved the new mailbox. As much as you can "love" a mailbox. It was what we were looking for at a great price. The item showed up one day before the estimated delivery date.

I ordered a mailbox. It was so large it looked ridiculous on my house. I know they tell you the measurements, but until you actually see it you have no idea.
The website said free shipping and no hassle returns. But when you return the item you pay for the original shipping plus the cost to ship it back. It cost me $26.00 for a mailbox I don't own.
I'm still searching for a mailbox but will shop locally-with better policies.

I did receive the original order very quickly-but a part was missing and it wasn't packaged very well. No bubble wrap and in a box that was thinner than a shoebox.

Because my mailbox had to be made and I had asked for an extra protective coating, delivery time was around 6 weeks. That's fine as long as I'm informed but I had to call to find out why, after 1 week I was asked to "rate" the company and after 2 - 3 weeks I hadn't heard anything on it. The company shouldn't make customers have to chase up why their order hasn't arrived. Having said that, I am very happy with the mailbox. It looks great and appears to be good quality.

I have been waiting 2 months for the mailbox I ordered with my address on it. first the excuse was that it takes 2 weeks to personalize it and 1 week to ship. Then, after I did not get it in 3 weeks, I had to contact them AGAIN, only to be told it was backordered. I waited another 2-3 weeks and again had to contact them, as no one followed up by email or phone. This time they didn't know what the problem was and said they would contact the warehouse and get back to me. Of course, no phone call or email. That was a couple of week ago. so i paid for this darn mailbox and have NOTHING!!!!!!!!!!! Based solely on the customer service, or lack there of, I would never purchase from this company again.

Thank you for your prompt delivery. We are receiving alot of compiiments. There are a few minor defects nothing major. If I bought this locally I would have exchanged for a new one. I would have rated 5 stars but not all hardware was included.

Mailbox came timely and looks fabulous - quality product. Did not receive and email confirmation - followed up online and received an immediate response with a copy of the receipt.

Very pleased.

I was looking for a specific mailbox that I had seen on vacation, and this was the only site that had it. The price was good, shipping was fast, would buy from here again.