Mah Card is the best! I tried using other services too but Mah Card comes at the top! They are very fast, they processed it quickly and they were very responsive to any of my inquiries almost instant... See more
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The single best choice I made while planning my trip to Iran. It gave me the flexibility to stay longer than I'd planned, the convenience of paying for anything without fumbling through heaps of cas... See more
Company replied
Really excellent professional services by Mah Card. They come to your location to collect your money what you want to change to Iranian currency and within couple of hours, your card gets recharge. Mr... See more
Company replied
My conact person was Ali. He was very helpful and always available for help via WhatsApp. In Iran we arent able to use Visa or Mastercard, so this was the best way not to carry so much cash with... See more
Company details
Information provided by various external sources
Mah Card is an Iranian prepaid debit card designed for tourists and temporary visitors. You can instantly add funds to your card, in your preferred currency and convert it to Iranian Rial (IRR).
Contact info
Level 2 - 40 Haghani Hwy. - Vanak Sq., Tehran, Iran
- team@mahcard.com
- www.mahcard.com
4.9
Excellent
418 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Mah Card
We apologize for any inconvenience caused and assure you that we are actively working to enhance our services to better meet your needs. Thank you for your valuable feedback and continued support.
Convenient but faster if you exchange…
Convenient but faster if you exchange cash yourself first
13 May 2023
Reply from Mah Card
thank you very much
Mah card pro and cons
Good to have card instead of pile of cash. But no one informs you that1.Money is loaded after 24-28 hours and only 10%, the rest- during the day. 2.Not in all browsers you can see it's loaded. 3.You can withdraw from ATM only 4 usd equivalent-a day. 4. You can't pay a taxi with the card (even with the help of hotel reception).
1 May 2023
Reply from Mah Card
We apologize for any inconvenience caused and assure you that we are actively working to enhance our services to better meet your needs. Thank you for your valuable feedback and continued support.
Why it's better than others?
The (MahCard) represents among the highest levels of monetary services I have ever experienced in Iran. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for me to make informed decisions quickly, and minimising the end to end time to process complex transactions among a number of retailers, restaurants and even bookings inside the country. I'll definitely reuse (MahCard) service, if I revisit the country. "A special thanks to Mr. HOSSEIN for all the time being Responsive & Cooperative".
4 April 2023
Reply from Mah Card
thank you
Great service, fast, practical - recommended!
Even though the card is not exactly the same as a normal credit card, I found MahCard a very good option, also for a longer stay. The MahCard team is extremely helpful, they were always available and replied very quickly in case help was needed, great service! It was uncomplicated and fast to get the card. I definitively recommend MahCard, thanks a lot!
3 January 2023
Reply from Mah Card
thank you
I am very happy to use mah card
I am very happy to use mah card. and I am very grateful for the quick assistance.
21 March 2023
Unprompted review
Reply from Mah Card
thank you
We had a very good experience with…
We had a very good experience with Mahcard. We recommend this service to everyone!!! Thamks for everything 🙏
1 March 2023
Unprompted review
Reply from Mah Card
thank you
Reply from Mah Card
thank you
Was easy to apply
Was easy to apply, use and obtain. The card was delivered on time and I had no issues using it anywhere. I did not use the website to add money but PayPal mode was a bit odd. I mean sending various amounts to different people. The rest was perfect.
14 February 2023
Reply from Mah Card
thank you
Mahcard made my journey much easier.
Iranian banking and payment system were far more advanced than I expected. So don't dare to use cash in Iran. It's not impossible to pay in cash, but it would be much much much easier with a debit card. Mahcard is highly advisable. I highly recommend it to those traveling to Iran. I want to name my agent Reza. He was very kind and supportive and he explained everything patiently to us. He turned all our doubts to certainty.
1 March 2023
Unprompted review
Reply from Mah Card
thank you
I highly recommend MahCard to anyone
I recently used MahCard on my trip to Iran and I must say I was impressed with their service. The card was delivered to my hotel within 3 days and their exchange rate was very competitive. The mobile app made it easy to track my transactions and the customer support team was always available to assist me. I also appreciated the option to load my card online using my bank account. Overall, I highly recommend MahCard to anyone planning to visit Iran as it's a smart alternative to carrying cash.
23 February 2023
Reply from Mah Card
thank you
Worst experience I have ever had
Worst experience I have ever had. Took them close to a week to even send my MahCell device out, once it arrived, there was no SIM card inside so it was useless. Once I got the SIM card the device didn’t work, and the service was horrible, their “tech team” tried to resolve the issue by having me log into the portal myself, but then didn’t respond to any of my messages. Representative Farnoosh was not helpful at all, and frankly quite rude. They ask extremely personal questions such as flight number and things that made me feel so uncomfortable. Would never ever ever go with MahCell or MahCard while in Iran ever again. Get rid of Farnoosh or teach her some basic customer service skills!
11 February 2023
Reply from Mah Card
im so sorry for the bad experience you had with mahcell
Useful to some extent
1. Withdrawals can only be made from Ayendeh bank ONLY.
2. Limited numbers of ATMs.
3. Frequently ATMs are out of money.
4. ATMs only dispense 2,000,000 Iranian currency equivalent of €2.8 as daily limit. (You need about 4,000,000 per person to dine at a descent restaurant.)
5. When you top up the card, they they convert your currency to local currency with uncompetitive rate, and when you convert the left over balance into your currency… Again using uncompetitive rate.
6. If you plan to go to Iran, which you should….. a very beautiful country with very kind people, bring CASH.
4 January 2023
Reply from Mah Card
Dear Suryo,
We apologize for any inconvenience you may have experienced while using our Mahcard during your recent trip to Iran. We understand that the limitations you mentioned in your review can be frustrating and we want to assure you that we are constantly working to improve our services and expand our network of ATMs.
Regarding the exchange rates, we would like to clarify that our rate is a fair one and we charge a 7% fee for online transfers. However, we understand that during travel, the rate may go up more than 10% and the exchange rate for the refund was more than day you put money in your card.
If you have any further concerns or issues, please do not hesitate to reach out to us. We value your feedback and will continue to work towards providing the best possible service to our customers.
Best regards,
Mahcard Team
A complete let down
Sadly, after I filled in the application and confirmed the delivery time with the owner on the phone, he simply didn't show up. I called multiple times and sent messages, all of which were ignored. If I didn't have some kind people who helped me out eventually, I would be seriously screwed for the entire trip. So sadly, this service isn't as reliable as I expected.
24 November 2022
Reply from Mah Card
We apologize for any inconvenience caused by the missed appointments. We understand that our customers' time is valuable, and we sincerely apologize for any frustration this may have caused. We are committed to providing the best service possible, and we will do our best to ensure that issues like this do not occur in the future.
You did not show up to the appointment
4 December 2022
Reply from Mah Card
We apologize for any inconvenience caused by the missed appointments. We understand that our customers' time is valuable, and we sincerely apologize for any frustration this may have caused. We are committed to providing the best service possible, and we will do our best to ensure that issues like this do not occur in the future.
I used mahcard during my trip in iran
I used mahcard during my trip in iran. I ordered it 3 days before my trip and they meet me in my hotel in tehran and driver the card. I paid cash to them and it loaded in my card next day. I used mahcard everywhere. It accepted everywhere and it is very easy to use. I recommend it to all travellers
31 October 2022
Unprompted review
Reply from Mah Card
thank you khadicha :)
Failed service, missing communication
The company did not bring the card to the hotel at the agreed time, and they did not reply to any e-mails.
P.S. I got the answer below from the company. As there is no way to reply to that answer, I do it here:
You say you could not issue and deliver the card. But at that time I got an e-mail from you saying that you had the card and would deliver it to me the next day (which you never did). Either that, or this was a lie. In any case, replying to any of my several e-mails at that time did not depend on your bank.
24 November 2022
Unprompted review
Reply from Mah Card
I'm so sorry, Tamas. That week we faced a big problem with our banking partner, and we couldn't issue and deliver your card.
After an initial contact from one of…
After an initial contact from one of you representatives nothing else and i did not obtain my Mah Card. Bad service . Expectes better
11 November 2022
Reply from Mah Card
I'm so sorry, Marko. That week we faced a big problem with our banking partner, and we couldn't issue and deliver your card.
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