Magsdirect Reviews 9

TrustScore 2 out of 5

2.1

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Company details

  1. Publisher
  2. Book Store
  3. Magazine Store

Information provided by various external sources

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Contact info

2.1

Poor

TrustScore 2 out of 5

9 reviews

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1-star

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Rated 1 out of 5 stars

Not contactable, poor service, a disgrace

A single magazine turned up in an awful condition battered and ripped and absolutely no way of contacting them. A problem sending a complaint via their online form and a simple picture failed to upload. I have tried three times now. DO NOT USE THIS COMPANY

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous

I, like many others have fallen foul of this scam company. My order was not delivered, no respond to any emails regarding this and no refund. Absolutely disgraceful and something ought to be done.

4 May 2020
Unprompted review
Rated 1 out of 5 stars

Never received my magazine

Never received my magazine. Yet another crap company. Seems to be getting the norm these days with too many companies out there.

20 December 2019
Unprompted review
Rated 1 out of 5 stars

overcharged and it showed on the receipt

I ordered a magazine at $28.95 and was billed 38.95. The printed receipt showed the discrepency. It was not a shipping or handling charge. I was credited back but I had to do an incredible amount or research to find a number to call to get this credited. I chose to cancel the order. I would call this almost fraudulent when you see what others have written about this company as well.

27 November 2009
Unprompted review
Rated 1 out of 5 stars

MagsDirect.com (Synapse Group, Inc) Bait & Switch Fraud

I ordered a 1 yr. subscription for Time Magazine from MagsDirect.com at $15, but was charged $38.97! Synapse Group, Inc processes the orders for MagsDirect.com and they tried to make me jump through hoops & hurdles. I called my credit card company and told them I was disputing the charge and would not pay. They backed me up!

I highly recommend you stay away from these fraudulent businesses.

13 October 2009
Unprompted review
Rated 1 out of 5 stars

DO NOT use MAGSDIRECT!

I was charged for my order immediately but never received the magazines and spent a month and a half trying to get a representative to do something. All I ever got was the run around. For me Magsdirect.com = No product + Countless wasted hours chasing customer service + a call to my credit card company for fraudulant charges. DO NOT use MAGSDIRECT!

8 August 2009
Unprompted review

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