Magnet Store Ltd Reviews 

667
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought one set of four replacement Triang motor magnets. The motors could barely turn over and ran so hot I could not touch them. The only change was the magents and now they run fantastic even at low... See more

Rated 5 out of 5 stars

Theses magnets are truly magical strong. I recently purchased a cam camera with a magnetic base. It’s was meant to be ideal suited to mag most surfaces but it’s present magnet was well, just... See more

Rated 5 out of 5 stars

Exactly what I wanted I didn't believe anyone would make a 2mm dia, 1mm magnet, and there it was, on the site. Sensible price, good packaging, fast delivery. My only concern was the lack of a saf... See more

Rated 5 out of 5 stars

Brilliant service. I found the store when using Google for magnets that work when hot (on Aga tops to secure protecting pads).within moments of finding the correct magnets I had completed the order... See more

Company details

  1. Manufacturing Service

Written by the company

Magnet Store is a leading wholesaler of high-performance Rare-Earth permanent magnets. Here, you will find all shapes and sizes of Neodymium magnets to fit your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

667 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(667)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy 5/5

Great, easy to navigate website. Fast delivery which exceeded my expectations and their own estimate. Magnets are strong and durable, perfect for many uses. The invoice doesn't automatically come through, but one quick email and within a few hours I had it no problem. I'll definitely be using these again.

10 November 2023
Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery and the magnet and rope are excellent.
I am very pleased with the quality of these products and the magnet is really powerful.
Would definitely recommend this company and it’s products.

31 October 2023
Rated 1 out of 5 stars
Magnet Store Ltd logo

Reply from Magnet Store Ltd

Hi Colin,

Thank you for sharing your feedback following your purchase with us. I've looked into your order and see that it was placed on 03/10/2023 at 17:40 and our team dispatched your goods the very next day using your selected delivery method, Royal Mail 48 (4-5 working days).

Given the 4-5 working days delivery estimate with Royal Mail 48, your parcel is due to arrive between 10/10/2023 and 11/10/2023. If by any chance you haven't received your goods by the 11th, please reach out to us and we'll be happy to assist you further.

Rest assured, we're here to support you every step of the way.

Kind regards,
Magnet Store Team

Rated 1 out of 5 stars

Should I be concerned?

My order hasn’t arrived yet and I got no order confirmation either. Should I be concerned?

21 September 2023
Magnet Store Ltd logo

Reply from Magnet Store Ltd

Hi Kingsley,

First and foremost, I'd like to apologise for any inconvenience you've experienced with your order. Every order placed with us automatically generates an order confirmation. If you haven’t received this, it's worth checking your junk/spam folder as sometimes emails can mistakenly land there. If it's not present there, there is a possibility that your mail provider may have blocked our email.

I can assure you that we have received your order. According to our records, your parcel has been dispatched via the delivery option you selected, and it should be with you either today or tomorrow at the latest.

One of our colleagues has already reached out to you via email regarding this matter. If, for any reason, your item doesn't arrive within the expected timeframe, or if you have any further questions, please do respond to our email, and we'll be more than happy to assist.

Thank you for your patience and understanding. We truly value your custom and hope to rectify this situation promptly.

Warm regards,
Magnet Store Team

Rated 5 out of 5 stars

Extremely knowledgeable and helpful advice

I had a question about how to shield magnetic fields so that they don’t affect nearby electronic devices and received extremely patient and specific advice. Clearly, the person who helped me is extremely knowledgeable about magnets and very helpful! Thank you

22 September 2023
Unprompted review
Rated 5 out of 5 stars

Litterally brough Model Trains back to life

Bought one set of four replacement Triang motor magnets. The motors could barely turn over and ran so hot I could not touch them. The only change was the magents and now they run fantastic even at low speeds and can pull an astonishing amount of wagons espcially considering the age of the these locos can not recommend these magnets enough!

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I had a IT glitch whilst ordering, I queried this as it was a significant issue. Magnet Store responded to my query, investigated and contacted me with the result within one working day. Excellent Service! Magnets were received within delivery window. Have used this company before, and will use them again!

1 September 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look