Suboptimal at best
I subscribed to 3 different magazines and after 3 months of waiting and emails back and forth, I still have not received a single issue of any of them.
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I subscribed to 3 different magazines and after 3 months of waiting and emails back and forth, I still have not received a single issue of any of them.
[Update] I bought just one issue of Playboy and it finally arrived today! It’s the exact one I wanted can’t wait to read it! You do have to be patient with this company it’s slow but when it arrived it was in perfect condition!
So I heard about a particular issue of Playboy was due out and the announcement was pretty last minute within days it was on sale in September. I emailed Magazine Cafe to see if I would get that issue they said if I ordered that day it would be the one I was especially buying for. It’s been 26 days 2 letters and one email later it says “good news your issue is on its way to our warehouse” so I’ve waited almost a month for it not to be in your warehouse already? It takes a long time and you do have to be patient. I do like that emails have been consistent but I’ve ordered foreign magazines from another site before and it didn’t take as long as Magazine Cafe as they uploaded and had preready stock for the current issue on sale so you instantly knew exactly what cover you were getting this felt like a gamble and It’s something that should change.
I have subscribed to a biannual magazine few months ago. I received a confirmation email soon afterwards. I have been aware the magazine have been on shelves for few days now but I haven't received any emails from Magazinecafe mentioning the order has been shipped or reassuring me it will be soon. I have wrote them an email to the address provided in the confirmation correspondence sent months ago- no response. Couple of days later, I sent another email to the address provided on their web site. A response came in two days later, with one sentence, not answering any of my questions. I found the customer service slow and rude and so far, the service ineffective. There are other companies providing similar services out there- would not recommend this site!
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