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Made-in-China.com Reviews 

1,152
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently commend the staff for their promptness, professionalism, and helpful communication, often receiving excellent support. Many people are satisfied with the product quality, finding items to be as described or even exceeding expectations. Reviewers also appreciate the fast and efficient delivery services, with orders often arriving ahead of schedule. However, some customers noted dissatisfaction with customer service and dispute resolution, reporting unhelpful responses. Others experienced issues with product quality, receiving incorrect or faulty items. Additionally, some encountered delivery problems, such as unexpected additional shipping costs or difficulties with product pickup.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction, finding... See more

Service

Customers had ambiguous experiences with service, with some reviewers praising the extraordinary service... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and efficiency of... See more

Customer service

People report ambiguous experiences with customer service, with some finding agents helpful, efficient, and... See more

Delivery service

Users describe ambiguous interactions with delivery services, with some customers reporting fast and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dean Douglas seeking a one-off Sample 96ounce solid bronze casket SOVEREIGN so far has been assisted to obtain quotes how ever some company's are just replying to my email without any content,,no... See more

Rated 4 out of 5 stars

Product is good. Interaction and feedback from agent was excellent. Service was good. Only the payment system i battled with a little. Happy overall.

Rated 5 out of 5 stars

Ms. Susan and her team were amazing. I found the Pilates machine I wanted and she worked very quickly in confirming the details and getting it shipped. It arrived on schedule and was a breeze to set u... See more

Rated 5 out of 5 stars

I bought a sample t-shirt directly from Yuedong to South Africa. The communication was immediate and addressed my needs. We used English language. I love the fact that even when we continued our... See more


Company details

  1. Online Marketplace
  2. e-Commerce Solution Provider

About Made-in-China.com

Written by the company

About Made-in-China.com

Made-in-China.com was established in 1998 and is developed and operated by Focus Technology Co., Ltd. It is a leading B2B e-commerce platform in China, providing global buyers with high-quality Chinese products and reliable suppliers, as well as secured online trading service.

source on Made-in-China.com

What can you get through Made-in-China.com?

* A vast selection of curated products

From clothing and accessories to large machinery and industrial goods, the platform lists 45,000 categories and 70 million products for you to choose from.

* Customization options to meet personalized purchasing needs

Accepts processing with provided designs, samples, or materials.

* Enhance your product price competitiveness

Factory-direct prices from original manufacturers ensure generous profit margins.

* Bestsellers list to stay updated with the latest market trends

Get a clear view of the most in-demand products.
🏆 Access The List

* Verified suppliers by third-party agencies

Suppliers marked with verification badges have been authenticated by third-party inspection agencies such as SGS, Bureau Veritas, TÜV Rheinland, and CTI. You can view the certification reports in the supplier's store, which include basic company information, production capacity, trading capabilities, service quality, quality control, and R&D capacity.
✔️ Learn More About Audited Supplier

* Secure Transaction Service

Made-in-China.com's Secure Transaction Service (STS), ensure the safety of your funds and on-time delivery.
🔗 Search for products supported by the STS service.

Contact info

Promotion box for Made-in-China.com

🔥 Golden Sourcing Season is Live!

Factory Prices, Secured Transactions, Fast Shipping

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,152)

225 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be Aware very aware of AMJET CHINA…

Be Aware very aware of AMJET CHINA after spending £6500 2 yrs ago on a jetter i contacted them regarding a part as the jetter has broken down. They've not been helpful whatsoever & was only interested in trying to sell me a new one!!! Disgusting after service 😒

3 November 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear ,
We’re truly sorry to hear about your experience with the product quality. Please contact us as soon as possible and provide your registered email address on Made-in-China.com so we can help verify the issue and offer further assistance.

Made-in-China.com Service Team

Rated 1 out of 5 stars

Hi I bought piers

Hi I bought piers, there already broken. I reached out to my seller about the situation ,I sended pictures to the seller he still has not answer. Very bad customer service.Alberto Dones

25 October 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear ,
We’re very sorry to hear about the issue with the product quality. Please kindly submit a return or refund request, your supplier will handle it accordingly. If you need any assistance during the process, feel free to contact sts email. For more details about the dispute resolution process, please refer to: https://trading.made-in-china.com/buyerfaq#faq

Made-in-China.com Service Team

Rated 1 out of 5 stars

BEWARE SCAM WEBSITE

Their "audited" suppliers are all scammers. All they do for their "audit" is to check if there is a business registered at this address. They do not guarantee that this business will also full fill your orders... Thats what they said to me, when I wanted to report a scammer supplier... All of the reviews on their website are fake. If you try to post a bad review of a supplier, you always get a system error.
Their support is also not helpful. At least I only lost 250$ but beware the whole platform is made to scam people.

27 October 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Please provide your order number so we can verify the details for you. Additionally, all platform suppliers who have been audited on-site by trusted third-party organizations such as SGS, BV, TÜV.You can find their audit reports on the "About Us" page of the supplier’s showroom. Additionally, we suggest checking product ratings and reviews from other buyers to better understand the supplier’s reliability and service quality.

Rated 1 out of 5 stars

Made in China is a bait n switch outfit…

Made in China is a bait n switch outfit the prices usually double from advertised price, buyer beware!

22 October 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear ,
We’re truly sorry to hear about your experience with the product quality. Please contact us as soon as possible and provide your registered email address on Made-in-China.com so we can help verify the issue and offer further assistance.

Made-in-China.com Service Team

Rated 1 out of 5 stars

Xi'an Qiushi Co.

Xi'an Qiushi Co., Ltd está empresa me estafo mi dinero y la plataforma de made in china no se hace responsable pésimo servicio de esta empresa que no protege al usuario

9 October 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear ,
We’re very sorry to hear about the issue with the product quality. Please kindly submit a return or refund request, your supplier will handle it accordingly. If you need any assistance during the process, feel free to contact sts email. For more details about the dispute resolution process, please refer to: https://trading.made-in-china.com/buyerfaq#faq

Made-in-China.com Service Team

Rated 1 out of 5 stars

Madeinchina is not trustworthy

Purchased many times through them. Says there is a buyer guarantee. I purchased a lot of lights that contained batteries. The company selling the lights does not have the required export permits for batteries and now they are stuck in China and I cannot get a refund. Madeinchina will not help

18 August 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Thank you for providing your registration details. Please submit an online complaint form at https://sourcing.made-in-china.com/complaint/ with your order information and proof of the product defect. Our after-sales team will assist in coordinating a resolution for you.

Rated 1 out of 5 stars

it's a scam

Please do not do business with these guys. I ordered custom baseball caps. They sent me an invoice for $3000, payable through a made-in-China portal, which was due before the hats were sent. Two months later, I still have not heard back from them. It's a scam!!. I have contacted them numerous times, and now they won't return phone calls or emails

25 August 2025
Unprompted review
Made-in-China.com logo

Reply from Made-in-China.com

Dear ,
We’re truly sorry to hear about the issue with your order. Please contact us as soon as possible and provide your registered email address on Made-in-China.com so we can help verify the issue and offer further assistance.

Made-in-China.com Service Team

Rated 5 out of 5 stars

I love working with Joney Fang

I love working with Joney Fang! Everything I have ever ordered from her has turned out even better than I expected!

She is prompt, polite, professional and we have done a lot of projects together!

I plan on doing a lot more!

1 October 2025
Rated 5 out of 5 stars

Yuedong Manufacturer To South Africa Sourcing Experience

I bought a sample t-shirt directly from Yuedong to South Africa. The communication was immediate and addressed my needs. We used English language.

I love the fact that even when we continued our conversation externally on WhatsApp, but the payment link redirected to the Made-in-China app. That way, I managed to get a secured payment via app and had confidence in avoiding scammers.

And finally, they stipulated 15 days as lead time and yet I got my parcel in 9 days, which is in 6 days earlier. I was so impressed by that and the quality of the t-shirt. Even the size measurements were exactly as stipulated on their size guide

30 September 2025

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