MaddisonCo Reviews 16

TrustScore 2.5 out of 5

2.7

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Company details

  1. Boutique
  2. Clothing Store
  3. Fashion Accessories Store
  4. Handbags Shop
  5. Jewelry Store

Written by the company

MaddisonCo is a woman owned business. We offer well made clothing and accessories for men and women. Our items are guaranteed with a 30 day return policy. Please see website for further details on return policy. We are constantly looking for the best quality clothing and accessories that make an amazing fashion statement and are kept at great pricing so that everyone is able to afford them. Shipping is free and we offer a variety of different payment options at checkout. We keep longer than normal hours and are only closed on Sundays. We were established on September 11, 2021.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

16 reviews

5-star
4-star
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2-star
1-star

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Rated 1 out of 5 stars

Avoid this company !!

Avoid this company !!! I have been waiting for my goods for well over 2 weeks sent countless many emails no replies my tracking number does not even work anymore so I can’t locate it . Please don’t order from this company if you do it’s at your own risk .

Appauled by the service ! And get are not cheap

24 October 2024
Unprompted review
Rated 1 out of 5 stars

Communication Can Improve

I placed an order and received an order confirmation, and then two or three weeks went by, and I never received an email that my order had shipped so I reached out and it took quite a bit of time for someone to respond to me. I feel like communication can be improved. I had to get upset for someone to reach out to me and they issued me a refund when I didn’t ask for one. I asked for the order that I placed when I reached out again no one has responded so now I have a refund that I don’t want and I have no idea whether my order will be shipped, which is what I originally wanted to know.

18 March 2023
Rated 4 out of 5 stars

Not too bad

Not too bad. I did order one grey, one black. And I got both black. It just took longer than I thought it should to receive them

15 February 2023
MaddisonCo logo

Reply from MaddisonCo

I am so sorry for the mix up! Please contact me if you would like me to get you out a grey one. I do thank you very much for leaving my store a review. I really appreciate it!

Rated 5 out of 5 stars

My daughter loved her Y2K style…

My daughter loved her Y2K style sweatshirt.

13 January 2023
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Reply from MaddisonCo

Thank you so much for the review! I am very happy that your daughter is loving her new sweatshirt!!!

Rated 5 out of 5 stars

I purchased a jacket from Maddison and I absolutely loved it so much I order 2 more in different colors

I purchased a jacket from Maddison and I absolutely loved it! It was of great quality and looked exactly like the picture in the advertisement. I ordered 2 more in different colors. The customer service was amazing and answered all my questions in a prompt matter. They are very professional and the lady who helped me is Kristen and she answered all my questions and was very helpful! I recommend Maddison Co to everyone, great product, great customer support! I’m a very happy customer ❤️

2 December 2022
Unprompted review
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Reply from MaddisonCo

Thank you so much for this AWESOME review! I appreciate you very much and I am always here if you need anything! Happy holidays to you and your family! It has been a pleasure working with you and I am thankful that you are a part of our MaddisonCo family of customers!!

Rated 5 out of 5 stars

super patient and nice !!

There was a buunch of random issues (my fault, i put in the wrong address lol) and she was sooo understanding and patient and FINALLY i got my awesome jacket after we worked everything out!! Great quality clothes AND customer service.

27 July 2022
Unprompted review
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Reply from MaddisonCo

Thank you so much for your SUPER AWESOME review!! It was a pleasure working with you and I am so grateful that you chose MaddisonCo! Stay safe out there and it was my pleasure to have been able to help you! =)

Rated 2 out of 5 stars

Wrong product shipped

The website was easy to use and the item was delivered quickly. However, the wrong item was delivered from this company. I have sent two emails to get help , but so far, I’ve received no response. I would like to get what I ordered.

31 May 2022
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Reply from MaddisonCo

Hello Janis, I did get your email and replied to you immediately. I emailed you a return label for the item that was originally ordered and asked which color beanie did you want to order. I am sorry if you did not get my email. Please check your spam folder. You should find 2 separate emails from me, one letting you know the item that was clicked when ordered and the other should be the return label. Please let me know if you need me to resend either of the emails to you again.
Kind regards,
Kristin Zace

Rated 5 out of 5 stars

Could not be happier

I could not say how happy I am with my purchase from this company. The quality of the clothing is amazing as well as shipping speed. I had a few questions about my purchase and they got answered in a professional timely manner. Would definitely recommend this company for future purchases.

25 May 2022
Unprompted review
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Reply from MaddisonCo

Thank you Charles for your AWESOME 5 star review! I appreciate it very much! =)

Rated 5 out of 5 stars

The best store online!

I highly recommend MaddisonCo for a clothing store to shop online. They’re a very efficient company with shipments and have a variety of clothing choices. This company is fair with their prices and the owner is very helpful with any questions you may have. I will definitely be ordering through MaddisonCo again.

24 May 2022
Unprompted review
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Reply from MaddisonCo

Thank you Jessica for your AWESOME 5 star review! It means so much!

Rated 5 out of 5 stars

Got a shirt for my wife...

Got a shirt for my wife for our anniversary, she loved it. Great work!!

24 May 2022
Unprompted review
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Reply from MaddisonCo

Thank you VERY much Dustin for your 5 star review!! I am so happy your wife loves her new shirt!

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