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maddcappgames.com Reviews 1

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TrustScore 3 out of 5

3.2

Toy and Game Manufacturer
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Company details

  1. Toy and Game Manufacturer
  2. Board Game Club
  3. Game Store

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

We bought a puzzle from them that was missing a piece

We bought a puzzle from them, "I am Longhorn", that we discovered was missing a piece. I wrote to the company about it and they promptly replied, requesting a photo of the completed puzzle and showing which piece was missing, plus some other information, which I immediately sent them. They informed me that they had forwarded my information to their distributor who would take care of the issue. Three weeks later, I hadn't heard back from them, so I wrote back to customer support. It's been over two weeks and still no reply.

18 April 2023
Unprompted review

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