I've purchased 4 refurbished computers from Macs4u over the years. They stand by their products and offer super quick and amazingly accurate tech support. My latest buy, a 2019 iMac, arrived in less t... See more
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My computer came on time and well packaged, as advertised. However, am having a heck of a time getting my information transferred over. I have run migration assistant 4 times now, and spent hours on... See more
Company replied
I was so very pleasantly surprised when I opened the box to find what looked like a brand-spanking-new iMac! One would never know it was already five years old as it was in "factory new" condition.... See more
This is the 4 th piece of equipment I have bought from Macs4u.com. Maybe it’s their midwestern base but I have never been dissatisfied, disappointed or anxious about any of the 4 transactions. The bo... See more
Company details
Written by the company
Why compromise? Macs4u offers a wide range of computers: refurbished MacBook Pro, MacBook Air, MacBook including M1 models, iMac, MacMini as well as Apple accessories. Owning an Apple device is within your reach, as our unbeatable prices allow you to own one of these powerful machines, with our excellent customer service ensuring a smooth transaction and a reliable after-sales support. Macs4u offers the largest selection of refurbished late model Macs at prices that make you smile. You have our guarantee that we only provide the highest quality Apple-certified refurbished products in our listings. With our extended warranty, layaway plans, and easy instant financing options, you can get a MacBook no matter of your budget. Our personal service helps you select the right model (no one works on commission here) and we are here to support you while you are enjoying your Mac. Our warranties keep you covered. One year warranty included on all computers and offer optional accident protection plans. We have partnered with Trustpilot since 2014, all reviews about us have been verified and administered by them on this site. We deal exclusively in Apple products. All our technicians are Apple certified, so no short-cuts here. We are here for you, so please be in touch if we can provide you with more details. Thanks
Contact info
5950 Clearwater Drive, Suite 100, 55343, Minnetonka, United States
- 800 496 7920
- customeradvocacy@macs4u.com
- www.macs4u.com
Replied to 100% of negative reviews
Typically replies within 1 week
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I got my computer quickly
I got my computer quickly. It came in great packaging. It didn't mention what problems the computer might have, with it being labeled "good", I figured there would be cosmetic issues, which there are and they are minor. What I didn't expect was some dead pixels/screen discoloration. I tried to reach out to see if this was how the computer was received initially or if this happened in transit. Regardless, the computer works and that's what I needed it to do.

Reply from macs4u.com
I have wanted a Mac computer forever
I have wanted a Mac computer forever! MACS4U helped me realize this dream with a wonderful product at an affordable price. Excellent customer service and great warranty program. Thanks!!
Senior citizen buying a computer!
Senior citizen buying a computer!! A challenge but simple with Macs4u. Com. Thank you!!! Loving my new Mac!!
Extremely happy
I was extremely happy with the quote and how fast my package was delivered. Definitely would recommend their services. Thank you Macs4u!!!
MacBook Pro 2017
So, I ordered my first MacBook and it came out amazing, is beautiful, with a full battery. The shipment was also quickly and I couldn’t handle my excitement! Thank you so much!
We purchased a mac book for my granddaughter
We purchased a mac book for my Granddaughter's graduation to take to college. I was a used unit and it looks flawless and arrived SUPER fast!
We can't wait for her to open it next week and try it out, but I'm sure she won't have any issues.
I bought a MacBook Pro from macs4u in…
I bought a MacBook Pro from macs4u in 2021 that lasted a couple months. I sent it back, paying postage. (Rev: I didn’t pay postage but had to print tag and drive to PO as they wouldn’t do UPS call tag. They replaced it with one that lasted less than a month. Same issue: would stop accepting a charge regardless of cord and adapter. The third one lasted just long enough to get past warranty then the same issue happened. I took it to a local Mac repair place who diagnosed it needed a new battery. If you want a Frankenstein (and not the funny Mel Brooks version) computer, with questionable parts from other dead computers, buy from here. Gave two stars as they tried. (Rev: Why not replace cord first time if that was issue? And 12 mo warranty expires from purchase of first computer; third replacement computer was well within 12 months of receipt but outside original computer purchase.

Reply from macs4u.com
Great service.
Great service.. I was a bit nervous, but Laptop is working well and was delivered on time..
Fantastic company!
Great products, great service. I love my new computer and all the support I was provided while getting it set up.
Fan of macs4u
I purchased a Macbook Air 2 1/2 years ago with a payment plan, wasn't quite sure about the company at first, to my surprise customer service was awsome, I mean you talk to an actual huuman being lol I know right...I'm still bangin out songs on this thing.
Purchased a M1 Macbook 3 weeks ago (it's nuts) bought it out right because mac4u has quality merch. (I'm not paid to comment)
Great company, save some money! 5 stars

Reply from macs4u.com
Great product, great service!
I had to upgrade my current laptop to do video editing. I did a lot of research and decided on the MacBook Pro. Since a new one is rather pricey, I decided to go with a refurbished one.
Someone recommended macs4u and I decided to purchase from them because they had great reviews. They gave nothing but great service from start to finish! The laptop arrived quickly, very well packed and they sent several shipping updates as well as follow up emails, calls and text messages.
Such amazing customer service!! I would recommend them to anyone and would purchase from them again.
Very satisfied
The McBook Air arrived in perfect condition. Very easy to set up. Great customer service. Thank you.
I got a "refurbished" MacBook Pro and…
I got a "refurbished" MacBook Pro and it is awesome!! it's the best working laptop I've ever had! It came with a case and a keyboard protector that are also in great shape. I am very happy with the product I received.
So pleased!
So pleased!! Skeptical to buy a used computer and it was a gift for my granddaughter. It came looking brand new!!! She’ll never know it was used and a 3rd of the cost for a new one. Customer Service was great!!! Would buy again!!
Trouble Free experience
The whole purchase process was smooth and trouble free. Bought a MacBook Pro 13 inch. It is in excellent condition and we are very pleased with it. Based on this experience I would recommend Macs4U.
Reliable and fair pricing
Reliable and fast service. I appreciate customer service coming from the business vs a outsourced call center. 2nd mac I’ve gotten from them. First had a great 5yr run until children. Pricing is the best around by far.
Had an issue with my initial purchase…
Had an issue with my initial purchase but due to my past experiences I stuck with them. They fixed the issue at no charge and my computer works perfectly.
Very happy repeat customer!
This is the second apple computer that I have bought from macs4u.com. Each time I have call to speak to someone about specifics and to help in deciding exactly which computer to finally get. Each interaction has been really friendly and very helpful! The MacBook Pro I got a couple of years ago was to replace a much older one and it is still working perfectly. This 2017 iMac that I just bought was bought to replace a much older one and I wanted to double up the ssd to 2 tb. Again with this purchase, I had a couple of choices and the guy I spoke to talked to me about the differences to make my decision easier. I got a wireless keyboard and the iMac. Everything arrived in about a week and the computer was in perfect shape. The keyboard had a sticking key and when I call, they immediately got another one out to me. I am completely satisfied with the computers, the service and would recommend this company to anyone looking to upgrade from an older system and not willing or able to pay the price of a new computer.
MacBook Air was in great condition
MacBook Air was in great condition. Will def consider purchasing from them in the future.
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