I've purchased 4 refurbished computers from Macs4u over the years. They stand by their products and offer super quick and amazingly accurate tech support. My latest buy, a 2019 iMac, arrived in less t... See more
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My computer came on time and well packaged, as advertised. However, am having a heck of a time getting my information transferred over. I have run migration assistant 4 times now, and spent hours on... See more
Company replied
I was so very pleasantly surprised when I opened the box to find what looked like a brand-spanking-new iMac! One would never know it was already five years old as it was in "factory new" condition.... See more
This is the 4 th piece of equipment I have bought from Macs4u.com. Maybe it’s their midwestern base but I have never been dissatisfied, disappointed or anxious about any of the 4 transactions. The bo... See more
Company details
Written by the company
Why compromise? Macs4u offers a wide range of computers: refurbished MacBook Pro, MacBook Air, MacBook including M1 models, iMac, MacMini as well as Apple accessories. Owning an Apple device is within your reach, as our unbeatable prices allow you to own one of these powerful machines, with our excellent customer service ensuring a smooth transaction and a reliable after-sales support. Macs4u offers the largest selection of refurbished late model Macs at prices that make you smile. You have our guarantee that we only provide the highest quality Apple-certified refurbished products in our listings. With our extended warranty, layaway plans, and easy instant financing options, you can get a MacBook no matter of your budget. Our personal service helps you select the right model (no one works on commission here) and we are here to support you while you are enjoying your Mac. Our warranties keep you covered. One year warranty included on all computers and offer optional accident protection plans. We have partnered with Trustpilot since 2014, all reviews about us have been verified and administered by them on this site. We deal exclusively in Apple products. All our technicians are Apple certified, so no short-cuts here. We are here for you, so please be in touch if we can provide you with more details. Thanks
Contact info
5950 Clearwater Drive, Suite 100, 55343, Minnetonka, United States
- 800 496 7920
- customeradvocacy@macs4u.com
- www.macs4u.com
Replied to 100% of negative reviews
Typically replies within 1 week
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Got my laptop here in November
Got my laptop here in November. Reliable company with good customer service. I'm happy with my order thus far.
Exceptional customer and product…
Exceptional customer and product support team!!! They have a customer for life! Great products and dedicated employees!
Second computer I bought from this…
Second computer I bought from this company within the last couple of years
(First one fell into my hot tub)
Great people to deal with
Computer was as advertised and the…
Computer was as advertised and the purchase was seemless.
The computer arrived on time and works…
The computer arrived on time and works good. I am very pleased with everything.
Always the go to store!
We’ve used them multiple times, especially with 2 growing kids, and will continue to use them, until they close their doors!
Customer loyalty has no value
My latest purchase was my 5th Mac from this company. I also steared my daughter to the company for her Mac. I missed a click or some option to purchase a $40 dollar item for $10......I asked if they could come through for the $10 price....apparently customer loyalty means little to Macs4U. Now it's not the money but the principle of it. Be cause of a $30 shot that would definitely break Mac4U's bank, I will be sure to shop else where for my company's next set of Macs. $30 bucks?? Really?

Reply from macs4u.com
Product came on time.
Macs4u Are There For You
If you want personal shopping experience with a knowledgeable person who cares then Macs4u are the ones to shop with. Their customer service is above and beyond what you'll ever get from anyone or any company. And they are in Minnesota. I would do business with them again if need be. Trust them I do.
Great price for a MacBook Pro!
Great price for an excellent used MacBook Pro. This is my second MacBook purchase from Macs4u in 5 years. The other is still going and I use it regularly at my work office and the latest at my home office.
Works great no issues or damages
Once Again, Macs4U Comes Through!
Once again, Macs4U comes through! I bought a MacBook Pro from this company and am totally satisfied with the product and transaction.
This is my second time working with Macs4U!
This is the 4 th piece of equipment I…
This is the 4 th piece of equipment I have bought from Macs4u.com. Maybe it’s their midwestern base but I have never been dissatisfied, disappointed or anxious about any of the 4 transactions. The boss and his team members are over the top helpful and the products are exactly as advertised. Mary Sue, Maryland
GREAT PRODUCT & CUSTOMER SERVICE
More than pleased with my Macbook Pro! Like new! Came with a case and charger, and customer service was excellent. I received a call letting me know when it would ship, answered almost immediately when I messaged in a question- communication was top notch. Highly recommend!!!
Mac4u has always been my go-to
Mac4u has always been my go-to for my MacBook Pro, iMac, and Air. Each has always been as described fast on delivery. I won't go anywhere else to shop.
This is the second refurbished Macbook…
This is the second refurbished Macbook Pro I have purchased from Macs4U and I could not be happier. The item is pristine, works great and I even took advantage of the extended warranty plan.
This team is knowledgeable
This team is knowledgeable, thorough and clear with communication. Their prices are reasonable too. For years I've gone to them for all of my lightly used computer needs.
I've not ever been disappointed with them.
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