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Mac in a Sac Reviews 4,066

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TrustScore 4.5 out of 5

4.7

Outerwear Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting their waterproof and windproof capabilities, and often noting their lightweight and packable design. Many appreciate the true-to-size fit and the comfort provided, even when worn over other layers. The ordering process is frequently described as easy, and the delivery service is often commended for its speed and reliability. However, some customers were not happy with the durability of certain items, reporting issues like drawstrings snapping or jackets tearing under the armpits after a short period of use. A few people also mentioned that their jackets did not remain waterproof in moderate rain, leading to dissatisfaction. Additionally, some reviewers experienced issues with sizing, finding items either too large or too small, and a small number noted problems with missing storage sacs or faulty zippers.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products for... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products for being... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the quick and prompt... See more

Order

People report positive experiences with the ordering process. Customers found it easy to order online, with... See more

Service

Customers had positive experiences with service. Many reviewers praised the quick and seamless customer care,... See more

Based on these reviews

Rated 5 out of 5 stars

Was looking for a manly rain poncho and initially had my eye on a rain kiss. I saw this and the description appeared fairly similar. After receiving it very quickly, this is identical to a rain kiss a... See more

Rated 5 out of 5 stars

We bought these for a trip to Costa Rica during the rainy season. They were fabulous. I’m used to buying super expense rain coats for mountaineering but I was so so impressed by the breathable mater... See more

Rated 5 out of 5 stars

Just been to an outdoor gig where it poured down and didn't get wet at all wearing my water melon mac in a sac. Lots of conpliments too and I definitely wouldn't get lost cos it's super bright which I... See more

Company replied

Rated 5 out of 5 stars

I ordered two mac in a sac jackets for my partner and I. The order came really quickly which was appreciated as we were going travelling just days later. We went to Asia, it either doesnt rain, or... See more

Company details

  1. Outerwear Store

Written by the company

With a strong background in high performance waterproof products, Mac In A Sac was born out of the desire to condense a high performance jacket into a packable form. Our first generation Mac In A Sac became a key product to everyday life and weekend adventures, being found in school bags and hiking backpacks alike.

www.macinasac.com Details

Written by the company

FREE UK DELIVERY
We'll get your UK orders to you super-quick with UK Free Delivery (over order threshold). We also offer free returns UK returns.
1 YEAR GUARANTEE
All Mac in a Sac Products come with a 1 Year Guarantee against manufacturing faults.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 3 out of 5 stars

Absolutely gutted

Absolutely gutted, the poncho I bought about 2 years ago and I have never washed it and only worn a few times isn’t waterproof. Maybe a very light shower but the hood isn’t a waterproof at all.
Considering the cost, I am really disappointed.

19 October 2025
Unprompted review
Mac in a Sac logo

Reply from Mac in a Sac

Hi Dawny.

Thanks for your feedback.

Our ponchos are highly waterproof, so this is concerning. Can you please contact me at help@macinsac.com, letting me know when and where this was purchased.

Kind regards,
Claire

Rated 1 out of 5 stars

3x too small to put Fleece underneath

3x too small to put Fleece underneath

21 September 2025
Mac in a Sac logo

Reply from Mac in a Sac

HI Malcolm.

Thanks for your feedback.

I am sorry that this particular item did not suit. If there were any issues with our service, please do not hesitate to let me know.

Kind regards,
Claire

Rated 3 out of 5 stars

Not what I intended

Bought these stuff sacks for my Rab jackets but, unfortunately, they’re too small

9 September 2025
Mac in a Sac logo

Reply from Mac in a Sac

Hi Kely.

Thanks for your feedback.

Our spare sacs are only intended for our own products, I am afraid.

Kind regards,
Claire

Rated 5 out of 5 stars

Good I'm pleased

A good well made light weight jacket and the reversible is a good idea too,probably not good if it was really cold but it's not made for that purpose but going on a country walk it is fine.

7 September 2025
Rated 4 out of 5 stars

Good enough for UK weather

Timely delivery. Not long enough in length to cover the legs beyond knees. And full hands would have been better as well. Otherwise good and should be enough for UK weather

12 September 2025
Rated 3 out of 5 stars

Kept me dry on the outside

Kept me dry on the outside, very good for that but found breathability on the inside was awful. My arms were really wet,had to take it off and turn it inside out to dry it.

2 September 2025
Mac in a Sac logo

Reply from Mac in a Sac

Hi Paul.

Thanks for your feedback.

The Origin is breathable to 8,000 gsm which is usually enough for most general uses. Something like our Ultralite jacket is designed for those occasions when breathability is key and is breathable up to 16,000 gsm. If you wish to discuss this further or need any further help, pleasse contact me at help@macinsac.com.

Kind regards,
Claire

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