Mac in a Sac Reviews 4,066

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting their waterproof and windproof capabilities, and often noting their lightweight and packable design. Many appreciate the true-to-size fit and the comfort provided, even when worn over other layers. The ordering process is frequently described as easy, and the delivery service is often commended for its speed and reliability. However, some customers were not happy with the durability of certain items, reporting issues like drawstrings snapping or jackets tearing under the armpits after a short period of use. A few people also mentioned that their jackets did not remain waterproof in moderate rain, leading to dissatisfaction. Additionally, some reviewers experienced issues with sizing, finding items either too large or too small, and a small number noted problems with missing storage sacs or faulty zippers.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products for... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products for being... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the quick and prompt... See more

Order

People report positive experiences with the ordering process. Customers found it easy to order online, with... See more

Service

Customers had positive experiences with service. Many reviewers praised the quick and seamless customer care,... See more

Based on these reviews

Rated 5 out of 5 stars

Was looking for a manly rain poncho and initially had my eye on a rain kiss. I saw this and the description appeared fairly similar. After receiving it very quickly, this is identical to a rain kiss a... See more

Rated 5 out of 5 stars

We bought these for a trip to Costa Rica during the rainy season. They were fabulous. I’m used to buying super expense rain coats for mountaineering but I was so so impressed by the breathable mater... See more

Rated 5 out of 5 stars

Just been to an outdoor gig where it poured down and didn't get wet at all wearing my water melon mac in a sac. Lots of conpliments too and I definitely wouldn't get lost cos it's super bright which I... See more

Company replied

Rated 5 out of 5 stars

I ordered two mac in a sac jackets for my partner and I. The order came really quickly which was appreciated as we were going travelling just days later. We went to Asia, it either doesnt rain, or... See more


Company details

  1. Outerwear Store

Written by the company

With a strong background in high performance waterproof products, Mac In A Sac was born out of the desire to condense a high performance jacket into a packable form. Our first generation Mac In A Sac became a key product to everyday life and weekend adventures, being found in school bags and hiking backpacks alike.

www.macinasac.com Details

Written by the company

FREE UK DELIVERY
We'll get your UK orders to you super-quick with UK Free Delivery (over order threshold). We also offer free returns UK returns.
1 YEAR GUARANTEE
All Mac in a Sac Products come with a 1 Year Guarantee against manufacturing faults.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Im not happy with this company

Im not happy with this company. I had to chase them up because the large trousers had to be changed from large to extra large and they they still don't fit. The jacket is OK.
I live 45min away from them and it took a week which I had to probe to get an answer. Garage operation. I gave up. Trousers still in the bag. Date of experience a few years.

3 June 2025
Unprompted review
Mac in a Sac logo

Reply from Mac in a Sac

Hi Paul.

Thanks for your feedback.

I can't see a message from you in our e-mails?

We are based in Northern Ireland- was it definitely us you were dealing with? If so, can you please contact me at help@macinsac.com, so that we can resolve this.

Kind regards,
Claire

Rated 1 out of 5 stars

The sleeves are weird

The sleeves are weird - they need to be longer or have elasticated wrists so the bottom half of your arm doesn't get wet.

29 October 2025
Mac in a Sac logo

Reply from Mac in a Sac

Hi.

Thanks for your feedback.

We have the more traditional style of poncho and a style with longer arms. I am sorry that this product did not suit.

If there are any problems with our service, please let me know at help@macinasac.com.

Kind regards,
Claire

Rated 1 out of 5 stars
Mac in a Sac logo

Reply from Mac in a Sac

Hi.

Thanks for your lovely feedback. Did you mean to give us one star? If so, please contact me at help@macinasac.com and we will be happy to help.

Kind regards,
Claire

Rated 5 out of 5 stars

Waterproof

Waterproof, easy to put on/take off, packs fairly small - basically everything you need to keep you dry on the go.

7 October 2025
Rated 3 out of 5 stars

Disappointingly leaky…

Delivery was good and the mac looked good quality and was as described. However, I was disappointed that I got very wet on the front inside when I wore it in the rain for the first time. I was hiking with a friend and we both had the same new macs. After a short while, mine was as wet inside as out, however, my friend's was fine.

30 September 2025
Mac in a Sac logo

Reply from Mac in a Sac

Hi.

Thanks for your feedback.

Can you please e-mail regarding this matter at help@macinsac.com?

Kind regards,
Claire

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