Lyco Group Ltd. Reviews 

Great service, really fast despatch and very well packaged. Would recommend and use again.

Great products at great prices

Fast delivery, great price

In my first order, everything came on time and the product was of good quality.

Great product. Goods Comms.. Lightning fast delivery

Super fast delivery, great price - very happy with the service

Ordered from a large selection from online shop. Item was delivered within 2 days of order.

i had a small problem with a delivery from lyco, i spoke with Catherine who sorted it out with no hesitation, absolutely fantastic service. thankyou Catherine .

Good products at good prices and exellent delivery

Quick response and delivery. Excellent profuct

I ordered a new LED outside light to replace a cheap one I bought from a well known Chinese importer. It lasted all of 6 months with a total "light on" time of less than 1 hour. My order with Lyco was placed on Saturday evening and was delivered by 10:30 on Monday morning. It's a true saying "Buy cheap = Buy twice"

Ordered 2 small screw light bulbs for wall lights of which amounted to more than £20 including delivery, only one bulb worked, contacted customer services as they now want £6.25 for me to send the faulty one back.
Will never order again.

The actual product is excellent, exactly what I wanted. Very easy & straightforward to fit. The company also kept it promise of dispatching the same day as order. Great service.
However, I do feel the whole thing was let down by the courier (FedEx) they used. Was given a 4 hour time slot, which they missed!! Then they add another 6 hours to the delivery time it came in 4. No apology, no information, no updates. Left hanging around all day. Very poor performance by them

Website clear and easy to navigate. Excellent selection of trade, commercial and residential lighting. Pricing competitive with fast delivery from reliable FedEx. Overall ... great service

Sadly it was not lyco. My coving arrived not well packaged and out of 7 lengths of coving 4 was damaged and unable to be used. But speaking to Debbie from lyco the matter was dealt with straight away. Unfortunately the time frame for me to receive another delivery was to long. So I received full refund. Which I've received already in my account. Can not fault lyco in this situation. Will purchase again from this company.

Response from customer Service on the 5th September: Good Afternoon
I am so sorry that this has happened and I will arrange replacements for you now to be with you tomorrow or I can see you have purchased replacements would you prefer a refund?

I replied immediately and received nothing, not even a response to my reply of the acceptance to have replacements sent out, for next day delivery

Very very poor

Lyco have a great range of 12v lighting. The website was easy to use, and service was very prompt. The items have arrived, look great, and I am looking forward to installing them at the weekend!

Sorry for only three stars. It would have a five because of the price but not being able to redirect my parcel because that's what the Yodel delivery email says, "The supplier does not allow redirection." So that is why I took two stars off. It's hard for me to be in on a certain day. So I like to redirect my deliveries. To make matters worse. The Yodel driver, didn't even deliver my parcel to my address. He delivered to a different block and a different number on my close but that's Yodels fault, not LYCO.

Wonderful company.
After eleven months use, a light fitting stopped working.
I messaged Lyco.
Within three days the company replaced it under guarantee with no quibble.
Superb company to deal with.
Highly recommended.