Outstanding customer service and a great range of products
Long story short, I saw and then ordered a corner TV stand on sale from Luxural. It was a at a very competitive price and made by a company I was familiar with.
Unfortunately, it turned out that I hadn't measured my television accurately enough in terms of width and feet placement. I contacted Luxural via email and Kathleen couldn't have been more helpful, patient and understanding. Kathleen went 'above and beyond' my expectations; going so far as to reach out to the manufacturer to check precise measurements and offer potential alternatives.
In the end, my order was cancelled by Luxural without any hesitation, fuss or ado.
So, although I didn't actually buy a tv stand from Luxural, I am hoping to in the future if that's possible. That's because as well as having a range of high quality products, I know from experience that their customer service is exceptional and based on kindness and understanding of not only what they sell but also to the needs of their current or potential customers.