Great quality, good prices, solid packaging . +++ What you see on their site is exactly of what you get (color,size,material) no surprises . - Tracking order could be better (Exact Package arrival... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Goods are delivered from their warehouse in Germany. So for delivery to Greece you need some patience. The lamp arrived finally in good condition 👍
It was easy and fast to shop. One of the products had an issue but it was really easy to return it according to there policy. Very organised and fast costumer service. Good quality products. Ove... See more
If I am not mistaken, the order was placed 30/11 and my parcel was delivered 12/12. As I was under the impression that delivery was on the slow side or possibly tracking info was not being updated oft... See more
Company details
Written by the company
Η Lumories είναι ο ψηφιακός σας σύμμαχος για το φως και τον φωτισμό. Με φωτεινές ιδέες φωτισμού, κάνουμε τους χώρους σας όχι μόνο πιο φωτεινούς, αλλά και πιο ευχάριστους! Προσφέρουμε μια ποικιλία από πάνω από 400 μάρκες - λάμπες και φωτιστικά για κάθε γούστο, κάθε ανάγκη και κάθε προϋπολογισμό. Η τέλεια ατμόσφαιρα φωτισμού για κάθε περίσταση, κάνοντας το φως πηγή ευεξίας. Στην Lumories, επωφελείστε από συμβουλές και καθοδήγηση από ειδικούς, όλα με την ηρεμία μιας εξαιρετικής εμπειρίας παράδοσης.
50 ημέρες δωρεάν επιστροφές
Η πολιτική επιστροφών μας χωρίς ταλαιπωρία
Στη Lumories, προσφέρουμε δωρεάν επιστροφές εντός 50 ημερών. Αυτό σας δίνει την ευκολία να επιστρέψετε οποιοδήποτε αντικείμενο έχετε παραγγείλει από εμάς μέσω της ειδικής πύλης επιστροφών μας.
Contact info
4.0
Great
583 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick delivery
Very quick delivery! No issues with the product!
Had to return due to my wrong measuring and the service was expeptional!
15 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Don’t order unless you have all the time in the world (literally)
I placed an order worth around €2,000 because I decided to buy all the light fittings for my apartment from one supplier. Big mistake.
Four weeks later, my order still hasn’t arrived, and I’m now being told it will be at least another couple of weeks. The reason? A single floodlight is out of stock. Apparently, that means none of the other items can be shipped.
To make matters worse, I was told it’s not possible to remove the floodlight from the order and send it separately later. I wasn’t even allowed to speak with a manager to discuss a solution. No flexibility, no accountability, and no compensation whatsoever for the delay.
Absolutely disgraceful customer service. I will never make the mistake of ordering from this company again!!!!
9 June 2026
Unprompted review
Reply from Lumories
Dear Customer,
Thank you for your feedback, and please accept our most sincere apologies for the frustration and inconvenience caused by this delay. What happened was due to a technical error in our system that temporarily prevented us from splitting your order and shipping the available items. This is definitely not our standard of service, and we deeply regret the initial miscommunication.
We have verified your order, and we are happy to inform you that it is now 100% complete and fully prepared for dispatch. It will be shipped out from our warehouse immediately, and you will receive the tracking link via email as soon as it leaves.
Thank you very much for your patience, and we remain at your disposal for any further questions.
Best regards,
The Lumories Team
Good selection
Liked webstore and wide selection, communication with support, willing to assist. Disliked long lead time of an item after the order, which extended even further.
18 May 2026
Reply from Lumories
Hello,
Thank you for your kind words about our selection and customer support!
We sincerely apologize for the shipping delay. Because our items are shipped directly from Germany, delivery times can sometimes take longer than expected. We are constantly working to improve this.
Thank you for your understanding and for choosing us!
Best regards,
The Lumories Team
Disappointed by Misleading Product Information
The product I ordered was advertised as being suitable for outdoor use. However, it turned out that it was not waterproof or properly sealed against water exposure. This means that it could not get wet or be exposed to rain, water splashes, or similar conditions, which makes it unsuitable for outdoor use.
The product description was highly misleading and did not reflect the actual characteristics of the product. As a result, I spent money on an item that does not serve the purpose for which it was bought and my money has effectively been wasted.
7 May 2026
Reply from Lumories
Dear Customer,
Thank you for your feedback, and we apologize for any inconvenience.
Please note that this lamp has an IP23 rating, meaning it is suitable for outdoor use but only in sheltered areas (such as under eaves or covered balconies). It protects against light rain at an angle, but not against direct storms or water splashes from all directions.
Since your satisfaction is our priority, if the product does not meet your needs, please contact us at info@lumories.gr so we can assist you with a return or a replacement with a higher protection rating (e.g., IP44 or IP65).
Best regards,
Your Lumories Team
everything went ok
16 May 2026
Fast delivery
7 May 2026
Christos was very polite and eager to…
Christos was very polite and eager to help with my issue. Immediate follow up and solution to my questions.
7 May 2026
In the site there were many price…
In the site there were many price options and even the cheapest pendants were of high quality. I also liked that I had many photos to look at and gain a greatest picture of the product.
11 May 2026
Great variety of products to match…
Great variety of products to match every style,friendly site to navigate, not pricey and my order of 9 wall sconces arrived to Greece on promised time.Perfectly safe packaging, high quality light fixtures, totally happy with my purchase.Thank you Lumories team.
30 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.