Shaw Sofa — 3 stars We love the look of this sofa — the design and style are exactly what drew us to it, and it looks beautiful in our space. However, we’ve been disappointed in the quality so... See more
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Review summary
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Reviews shaping this summary
I love, love love the quality and style of both trays and have been eyeing them for a while. The only thing I would comment on is the packing for shipping. The handles on the rectangle tray weren't su... See more
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The design is excellent. I loved the shape of the base and fit of the shade - just a very unique lamp overall. However, I found the actual construction to be quite middling. The “harp” piece was bent... See more
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The cutting board is gorgeous, no complaints with quality. It’s just awfully heavy. So heavy that I can’t figure out when I’ll actually use it. Certainly won’t be often as it’s unwieldy for washing an... See more
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Company details
About Lulu and Georgia
Written by the company
We design and curate the best in interiors to inspire your home. Shop our carefully curated selection of rugs, furniture, and décor.
Contact info
5410 Wilshire Blvd, 90036, Los Angeles, United States
- support@luluandgeorgia.com
- www.luluandgeorgia.com
3.5
Average
6K reviews
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I have no clue what’s going on with…
I have no clue what’s going on with shipping. They said en route and I scheduled a date and now it’s cancelled with no update at all.
12 August 2026
Reply from Lulu and Georgia
Hi Jenna,
Thank you for your feedback! We sincerely apologize for the communication delays regarding your order shipment. Our Customer support team has recently reached out with updated delivery scheduling information, which we hope helps you in setting up the White Glove appointment. If you have any further questions in the meantime, please let us know. We are happy to help.
Lulu and Georgia
Kitchen pendant light
The kitchen light arrived on time. I love the look and it fits beautifully for the space however, the bulbs were dim for our kitchen so we had to purchase a brighter bulb. The bar that holds the shades does not stay level it tips a bit so the light looks a little off balance.
4 August 2026
Reply from Lulu and Georgia
Bambai,
We appreciate your feedback on the kitchen light. We're glad you like its appearance and how it fits your space. We understand your concern about the dim bulbs and the unlevel bar. We are always working to improve our products.
Lulu and Georgia
They sent me the wrong rug twice
They sent me the wrong rug twice. Unbelievable. I don't even want the original one now that's it's been two months.
20 July 2026
Reply from Lulu and Georgia
Hi Amanda,
We’re truly sorry to hear about the repeated issues with your rug and understand how frustrating it must be, especially after waiting two months. We do see that a representative is currently assisting you with this matter and will work with you on the next steps.
Thank you for your patience.
I ordered a wallpaper sample
I ordered a wallpaper sample. It was fish wallpaper. The sample I received was so small, I couldn't even tell there was a fish on the paper!
11 August 2026
Reply from Lulu and Georgia
Tracy,
We appreciate you sharing your feedback about the wallpaper sample. We understand your frustration when the sample size makes it difficult to see the full design. We are always working to improve our samples.
Lulu and Georgia
Absolutely beautiful pillows
Absolutely beautiful pillows. Exactly as described. Great workmanship, beautiful color and timely delivery.
11 August 2026
Reply from Lulu and Georgia
Barbara,
We are so happy to hear that you love your beautiful pillows! We appreciate your wonderful feedback about the quality and timely delivery.
Lulu and Georgia
Love the pictur! Customer service was excellent!
Love the picture and customer service was very helpful when I had an address issue. The delivery service was great at communicating and the delivery people were very polite and friendly. Everything was seamless!
4 August 2026
Reply from Lulu and Georgia
Kathleen,
We are so happy to hear you love the picture and that our customer service team was able to assist you with your address issue. We appreciate your kind words about the delivery service as well!
Lulu and Georgia
I received the wrong item and no way to…
I received the wrong item and no way to get in touch with Lulu & Georgia or a response to get it corrected.
11 August 2026
Reply from Lulu and Georgia
Hi Sarah,
We’re sorry to hear you received the wrong item and had difficulty getting in touch with our team. We do see that a representative is currently assisting you with this matter and will provide further updates as they become available.
Thank you for your patience.
The rug sample we received was large…
The rug sample we received was large enough to have a really good idea of how it will look in our home. We promptly ordered the rug, and look forward to receiving it.
11 August 2026
Reply from Lulu and Georgia
Sue,
We are so happy to hear that the rug sample was helpful in making your decision! We hope you love your new rug when it arrives.
Lulu and Georgia
Beautiful weave, design and quality
I love, love love the quality and style of both trays and have been eyeing them for a while. The only thing I would comment on is the packing for shipping. The handles on the rectangle tray weren't supported so they curl inward. It's ok, but perhaps use stuffing to support properly so no damage. Thank you
4 August 2026
Reply from Lulu and Georgia
Susan,
We're so happy you love the quality and style of the trays! We appreciate you bringing the shipping issue to our attention. We are always looking for ways to improve our packaging to ensure our products arrive in perfect condition. Your feedback about supporting the handles is very helpful, and we will certainly take it into consideration for future shipments. Thank you for your valuable input.
Lulu and Georgia
Quick processing …items (unless…
Quick processing …items (unless advertised delays) arrive well packaged and on time.
Wood quality, well-curated items.
10 August 2026
Reply from Lulu and Georgia
Susanah,
We're so happy to hear that your items arrived well-packaged and on time, and that you appreciate the quality of our curated items! Thank you for your wonderful feedback.
Lulu and Georgia
Samples arrived quickly!
10 August 2026
Reply from Lulu and Georgia
Hi Julia,
We're glad to hear the samples arrived quickly. Thank you for your wonderful feedback.
Lulu and Georgia
Reply from Lulu and Georgia
Stephanie,
We are so happy to hear that you had a great experience with both our service and our product. Thank you for your kind words!
Lulu and Georgia
We love the fabric great product
We love the fabric, the construction of the sham and the fast delivery. We are extremely pleased with our pillow shams! We used dreamy blue pillow inserts for them, and they fit perfectly with the standard size. Thank you.
10 August 2026
Reply from Lulu and Georgia
Janie,
We're absolutely delighted to hear how pleased you are with your new pillow shams! It's wonderful to know that the fabric and construction met your expectations, and that the delivery was fast. We're especially happy that they fit perfectly with your dreamy blue pillow inserts.
Lulu and Georgia
The customer service is superb and the…
The customer service is superb and the quality is unmatched. We have had a great experience all around.
3 August 2026
Reply from Lulu and Georgia
Theresa,
We are so happy to hear that you had such a great experience with us! We truly appreciate your kind words about our customer service and the quality of our products.
Lulu and Georgia
Unfortunately the delivery service you…
Unfortunately the delivery service you use on small- mid size rugs, which is FedEx sits on the product for days before delivering. Promise after promise and consistent date changes. Their service is a huge fail as this is not a 1 off. I found this service terrible for years now. So no I don’t have my product yet and idk when I will get it. It’s 19 miles from my house just sitting.
10 August 2026
Reply from Lulu and Georgia
Hi Debbie,
We’re sorry to hear about the repeated delivery delays and understand how frustrating it is to see your package sitting nearby without being delivered. We appreciate you sharing this feedback regarding our third-party carrier.
We do see that your 8x10 rug has now been delivered, and we hope you’re happy with the rug itself. Thank you for your patience while this was being resolved.
Reply from Lulu and Georgia
Kelsey,
We are so pleased to hear that your experience was punctual, professional, and easy! Thank you for sharing your positive feedback with us.
Lulu and Georgia
Beautiful sofa❤️great delivery service!
3 August 2026
Reply from Lulu and Georgia
Kanchana,
We're so happy to hear that you love the sofa and that our delivery service met your expectations! Your kind words mean a lot to us.
Lulu and Georgia
I had issues with the delivery company
I had issues with the delivery company, twice they scheduled and did not deliver.
3 August 2026
Reply from Lulu and Georgia
Ana,
We’re truly sorry to hear about the repeated delivery issues you experienced. We understand how frustrating this must have been. We do see that your order has now been delivered, and we appreciate your patience while we worked to get this resolved.
Thank you,
Lulu and Georgia
Reply from Lulu and Georgia
Michelle,
We're glad to hear our team was helpful and respectful. We appreciate your kind words.
Lulu and Georgia
Timely delivery and great notifications.
2 August 2026
Reply from Lulu and Georgia
Betsy,
We're so glad to hear that your delivery arrived on time and that you appreciated the updates! We always strive to keep our customers well-informed.
Lulu and Georgia
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