LUKB Reviews 

7
TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

7 reviews

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2.7

All reviews

(7)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Dem management

Dem management: Eure Kundendienst iat ja nicht nur mangelhaft, skrupellos und absolut unverschaemt im Benehmen, sondern frech, grob und so was von inkompetent! Jedes einzelne Mal wird das versprochene nicht gemacht, obwohl man wiederholt und bittet nochmals zu bestaetigen um sicher zu sein- da es ja jedes Mal Katastrophe ist . Schon genug wertvolle Zeit verschwendet und jedes Mal noch erniedrigt von eurem 1 Stern Kundendienst!!! Scheinbar lachen eure null-Kompetenz Angestellte Kunden staendig aus!!!! und verdienen umsont ihr Geld,0weik bezahlt wird ja wohl das Scherzemachen und Flirten mit Kunden, wie auch das Spass von Kunden zu machen. Wie kann das Management solche Angestellte tolerieren- dass die Kunden repetitiv beleidigt nur und ausgelacht werden! Es kommen nie Unterlagen ... Es kommen staendig Luegen! Diskriminierend!!!!So was von primitiv und widerliches! Das sollte auch Presse wissen! Das Kunden respektlos und ohne Wuerde behandelt werden- unverschaemt!!! Schaemt euch!!! Anstand ist eurem Kundendienst eun absolutes Fremdwort, Jedes Mal absolut respektlose Art und Weise gegenueber Kunden! Lesen Sie auch alle Kommetare der Menschen ueberall. Wie waere es den Leiter der Abteilung zu entlassen?

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Keine Kulanz

Die Filiale Reiden der Luzerner Kantonalbank (LUKB) hat es leider unterlassen, Kunden gerecht zu kommunizieren. Obwohl dies bei den betroffenen Personen zusätzlichen Aufwand verursachte, zeigte sich die LUKB nicht kulant.

17 January 2025
Unprompted review

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