Mixed because I have won small amounts, however, this company, along with others, will disable certain games so you can't play them. (When you bet small and win big,( not a huge amount), )they will se... See more
Company replied
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Mixed because I have won small amounts, however, this company, along with others, will disable certain games so you can't play them. (When you bet small and win big,( not a huge amount), )they will se... See more
Company replied
This scam of an organisation is an absolute joke. STAY WELL AWAY FROM THEM! They keep spamming your inbox and text messages with their so-called “free spins” then when you finally give in and deci... See more
Very slow site and site tends to crash after finishing slots, and other sites pay much better on similar slots too. I don’t believe RNG is being used here. Withdrawals was quick however (within 24 hou... See more
Lucky VIP casino games give you great returns you always end up winning more than you lose in the end may take a little while but best return casino I've come across. You can do live chat and they are... See more
Company replied
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Disaster of a site!!!
Joined about 6-8 Months ago along with sister site of Spin and win and trying to make your money last is a nightmare, lowest wins of most sites i've ever played and that's if you can actually get a win to roll in.
I play mostly Slingo games and all Eyecon slots and i've noticed a big familiar pattern in Mecca Companies online sites ?
I'm with Spin and Win, Lucky Vip, Mecca Bingo and Mecca games, i can't say anything about Mecca games as that's not been too bad, but the other three online sites are terrible and here's why honestly and i'm not speaking from a sore loser point of view, i'm being honest 100%.
1. Their daily free promotion wheels are an insult to anyone's money and intelligents, it's either you've won a 4-5-£600.00s bingo session tomorrow in the free bingo room, well how have you won anything then if it's in a free bingo room ?
It's free to play in the free bingo room anyway lol
Or you get 2-3-5 free spins on a very capped slot where 99.9% of the time you don't win nothing, or you get a ticket for a prize draw next week that you'll never win on.
2. There's no loyalty bonuses to keep you interested at all and the slots promotions are dismal.
3. Trying to get on the paytable of Slingo games is very hard and since they've added the new safer gambling tools to Slingo games they've not made it better for the players like they try and make you believe because they apparently care about you spending too much lol
No the gambling tools are just a lot less pay tables, theyve increase the extra ball end games to disgusting extra spins which swallows up all your money with no returns, and to be honest, Slingo is now not worth playing at all on Mecca Company sites.
When you do get the pay table, gone are the days of £20-£30-or £60 wins, your lucky if you get 3-4-7 pounds.
Trying to get full house would cost you a weeks wages and then get ripped off with £15.00s win.
4. I play Eyecon slots a lot wether there normal slots or progressive jackpot ones, all four Mecca Company sites i'm with all play like this ?
You can stake 5p-10p-25p-50p and no matter what stake your on on whatever Eyecon game, it's dead spin after dead spin, when you get a win roll in it's the lowest always wins like pennie's not pounds.
Then the reels just keep rolling around and around and around like it's skipping wins in favour of resetting itself for dead spins.
Eyecon slots on Mecca bingo sites are another waste of money because on whatever stake you never win.
5.They will say Mecca has no control over the slots as there random number generator, we'll how is it random to play four Mecca Company slot sites and always lose and they all play exactley the same as in just money grabbing dead spins ?
6.Lucky VIP and Spin and Win are the worst, joined them both about 6-8 months ago and you try winning anything for a withdrawl off these two sites lol
For new sites that are supposed to keep you interested enough to deposit more, they're a joke !
You never can win nothing and i would not waste your money on these sites and don't say i haven't warned you if your stupid enough to sign up to them.
Mecca company online sites since 2024 up till October 2025 are an insult to the customer, you never win, all slots are very very capped to the lowest payouts and a very poor customer experience, plus it shows how much you do not care at all as you never read reviews or reply to them.
WOW DONT EVEN BOTHER WITH THESE GUYS. THEY OFFER A PROMO, DONT HONOUR IT AND THEN BLAME YOU
So I join get a code follow the correct path talk to the customer service team and even with a code and LV100 NO MATTER what is said i never got the 100 spins.Gave up in the end terribly frustrating
This scam of an organisation is an absolute joke. STAY WELL AWAY FROM THEM!
They keep spamming your inbox and text messages with their so-called “free spins” then when you finally give in and decided to partake, if you win a large sum of money, they’ll find some sort of ‘terms and conditions’ clause to prevent you from actually receiving any money!
Do not gamble your money with these con artists, because I guarantee you will never win!
Actually a very good casino
In most of scammy like you never win
But with luckyvip i win very often and apart from couple games it doesnt just drain balance to zero
I had my big win today too
But with alot of deposits its very possible to be on profit
If I could I’ll give them a 0 star
I do understand a verification has to be made but it’s a joke nearly a week and still nothing. Most casino’s verify you in 1-2 days but this craps can’t complete it in a week, which century they are? Very very disappointed. People please stay away if you don’t want to lose your money completely

Reply from LuckyVIP
Can’t login just like the sister sites saying I’m not in a country they service I’m in the uk have been since birth and I was only playing yesterday

Reply from LuckyVIP
Awful, awful, awful. Don’t bother - Lucky are possibly the worst of the three Rank sites I have the misfortune of being a member of - and Magical and Regal are bad! Can’t get hold of anyone at customer ‘service’ (it certainly is FAR from that) and if eventually they DO bother to respond (if you’re lucky within a week) they haven’t read your issue and either gaslight you or give you a standard ‘clear your cookies’ response. The complaints team at Rank itself are just as useless as well. If I could I’d delete all three accounts but I can’t! Safe to say I’m never using any of them again. Coral/William Hill/Sky actually have agents who care and take the time to listen.
14/3/24 What a joke, Rank, you’ve had my complaint emails for over a week and DONE NOTHING.

Reply from LuckyVIP
I have been on this site for a while while now and I think is a really great site but just been a bit upset because a few weeks back I won a 50 pounds voucher and till now has not arrived I have tried contacting them on the online chat and no response at all email them a few times no response either. And this is not the first time this has happened. But please this is not a bad review until this has happened whit the vouchers I had not issues at all so much so I still play on their site but I do have to say customer service at the moment is non existente. But overall great site

Reply from LuckyVIP
I was lied to by their customer service. I was yold a withdrawal would be processed within 48 hours. It never happened, they now say its the next working day but I specifically asked this and was told it would be processed in the next 48 hours. No bonus was used so no reason to delay it. As yet no money received and I am not holding out much hope now. No point depositing if you cannot withdraw.

Reply from LuckyVIP
joke of a site customer service is a joke cant get through to noone iv been trying for days stay away will take ur money ok but any issues you cant get to speak to noone AVOID

Reply from LuckyVIP
Support staff will mislead or outright lie to you.
Recently completed an offer which required opt in and wager on a set of games for cashback.
Cashback wasnt awared on the correct day, went onto live chat to chase. Took almost an hour to be connected to a support agent who initially stated I hadnt opted in (I had) then that there was no proof I had opted in (there was, I took a screenshot at the time) then tried claiming I had wagered on a non-egliable game (I hadn't) before finally conceeding there was some "miscommunication".
I've no doubt they'd have never paid out if I hadn't have screenshotted everything. Terrible service all round.

Reply from LuckyVIP
We’re do I start with this site
£850 £2 a spin got a bonus in off £200 after losing £850 with no real wins at all on the board. Rainbow riches
Only 1 bonus by the way
The dog house mega ways
£1700 lost and got a bonus in of £108
This site is really bad I have put some reviews up but this site tops them all.
How in the world can you put £1700 on £3 a spin and get one bonus in.
If they had a car show room you would buy a new car from them with no engine, why buy a car with no engine so why play a site with no bonuses my point is put your money in and think your getting a bonus forget about it the do not exist £1700 says it all I don’t want anyone else to be in my boots after that…
It’s not your fault is it like your saying in the basic email you send everyone my point is your site is not fit for what your advertising it’s a scam a few sites are closing down because of the way you treat people, im sure yours will follow good luck job hunting

Reply from LuckyVIP
No customer service, been 1st in the queue on Live Chat for almost 1 hour multiple times this week and no one appears.

Reply from LuckyVIP
Worst online casino I've ever played....
Server error all the time very poor payout/if you lucky you get some of your deposit back/.
Doesn't matter if you play low bet or high bonus spins/LUCKY IF YOU GET SOME/paying a same amount of money.
AVOID AVOID AVOID AVOID AVOID

Reply from LuckyVIP
Won a fantastic prize. This is a great online casino that gives good real prizes

Reply from LuckyVIP
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