Can't praise this Company high enough. Bag and straps lovely so well packed with a nice bag for storage. Questions answered promptly and delivered on the day notified. Recipient delighted and I'm su... See more
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Fantastic people to deal with. Really helpful & go the extra mile to ensure you are completely satisfied with your purchase. I have now bought 10 bags so I think that speaks for its self. Excellent qu... See more
Company replied
Lovely bag - perfect for the occasion and arrived really quickly. Thank you.
Absolutely fabulous item, beautifully packaged. A small business of which I am pleased to support. Will be buying more from this shop. Thank you Camilla.
Company details
Written by the company
Lucie & Olivia sells leather handbags & accessories. Run by sisters Jo & Claire who curate a collection that allows customers to create their own look. We offer FREE personalisation for that extra special touch. Free Delivery over £50 Thank you for taking the time to learn about our small business. Please do let us know if we can help you in anyway. Jo & Claire
Contact info
United Kingdom
- www.lucieandolivia.co.uk
4.7
Excellent
63 reviews
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The high quality goods are described in…
The high quality goods are described in detail and dispatch is efficient and speedy.
29 November 2024
Happy customer pleased with the product easy to…
really pleased with the product easy to find items inside. Decided to buy another one for my daughter.
14 November 2024
Excellent service and value for money…
Excellent service and value for money from Lucie and Olivia. Love my bag so much I bought another in a different colour!
29 October 2024
Love this small business another great bag
Love this small business, have many bags from them. Great quality and love the different colours choices in many styles. Plus great accessories too
21 October 2024
Fab bag
Fab bag!
Excellent quality, beautiful leather
Very prompt delivery
Beautifully packaged
Highly recommend
31 July 2024
Reply from Lucie & Olivia
Thank you so much for your lovely review. We hope to welcome you back soon x
Liked the bag very much and the speed…
Liked the bag very much and the speed in receiving it was fantastic. Thanks Sandra
22 July 2024
Reply from Lucie & Olivia
Thanks so much Sandra. We are delighted you are happy. We hope to see you again soon. x
The whole experience was just lovely
The whole experience was just lovely, personal note, the choice of products lovely
19 July 2024
Reply from Lucie & Olivia
Thank you so much x
Reply from Lucie & Olivia
Thanks so much! we hope to bring these back again in the future x
Can't praise this Company high enough
Can't praise this Company high enough. Bag and straps lovely so well packed with a nice bag for storage. Questions answered promptly and delivered on the day notified. Recipient delighted and I'm sure will result in more orders from her Peer Group!
2 July 2024
Good service but let down by Royal Mail…
Good service but let down by Royal Mail took ages to arrive
3 June 2024
It's my bag!
I absolutely LOVE Tori Bumbag. The leather is so soft and the buckles, zips and strap feel like great quality. Also, very quick delivery! Thank you :)
29 May 2024
Gorgeous bag
Gorgeous bag, love my pink one so much I've bought my sister one for her birthday 👜 👛. Great quality. Speedy delivery. Close call though with Royal Mail who left if out in the rain, box a mess but luckily the contents were only a little damp.
22 May 2024
Reply from Lucie & Olivia
Sorry to hear about your delivery issues but so pleased that you love your bags. You are always back to Lucie & Olivia anytime.
Jo & Claire x
Great bags
Great bags. Great selection. Easy to order. Quick delivery. Bought one for my mum, she’s delighted too. Will definitely shop with you again.
15 May 2024
Reply from Lucie & Olivia
Thank you so much Kim - delighted to hear that your mum loves her bag too. Hope to see you in Scotland again! Jo & Claire x
Birthday present
The bag was a birthday present for my sister and she really liked the quality also the personalisation
29 April 2024
Reply from Lucie & Olivia
Thank you so much for your kind words and we are delighted that your sister loves her bag. Jo & Claire x
A pleasure to buy from everytime!
Claire and Jo are just so easy and amazing to deal with! Nothing seems like too much trouble and they are eager to help in anyway they can. The bags are fabulous quality, the leather is soft and gorgeous! Don’t get me started on the straps too 💕
3 April 2024
Excellent customer service
Excellent customer service. Very personal service and very helpful. Would highly recommend this website. Thank you Jo x
4 April 2024
Reply from Lucie & Olivia
Thank you Andrea, your kind words mean the world to us. You are always welcome back to Lucie & Olivia anytime.
Jo & Claire x
Lovely leather bag
Lovely leather bag. Really neat with short and long straps. Delivered quickly and well packaged.
11 March 2024
Reply from Lucie & Olivia
Thank you for your lovely words Barbara - they mean the world to us! Enjoy your bag and we look forward to welcoming you back to Lucie & Olivia anytime. Best wishes. Jo & Claire x
Unbelievable customer service
Unbelievable customer service! So responsive and eager to get my purchase perfect for my sister.
24 January 2024
Reply from Lucie & Olivia
Thank you so much Debra, such lovely words that mean everything to us! Best wishes. Jo & Claire x
Easy to order and prompt delivery
Easy to order and prompt delivery
The bag was just what I wanted. Great quality and looks lovely. Very
Special in the black silky pouch.
22 January 2024
Reply from Lucie & Olivia
Thank you Sharon. We look forward to welcoming you back to Lucie & Olivia again. Best wishes. Jo & Claire x
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