LR Direct Reviews 

1,061
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

During the past month I have twice attempted to buy filters for my 2022 Defender. Twice I have received confirmation emails, but then, a day or two later, LR Parts Direct has decided to cancel my orde... See more

Rated 5 out of 5 stars

Nice company to deal with. Communications are good. Stand behind their product. Shipping to NJ USA is usually faster then most mid- Country, west coast based suppliers. Prices are significanly... See more

Rated 5 out of 5 stars

I have been exclusively LRdirect for the last 4 months and have had over 6 separate orders, all have been trouble free and always promptly shipped. As I live in Germany I can order on the weekend a... See more

Rated 1 out of 5 stars

Follow up to my previous problems contacting this company. Advised of despatch via Parcelforce, but address was wrong, the first line was missing. Caused problems with carrier, who’s system can’t... See more

Company details

  1. Auto Parts Store

Written by the company

We aim to be your one-stop shop for Genuine LR, Original Equipment and Quality Replacement Parts for Land Rover© vehicles. Providing a fast and efficient delivery service and unbeatable value-for-money to independent workshops, clubs, charities and enthusiasts. Supplying an extensive range of quality parts, accessories and equipment from Allmakes and Britpart as well as genuine Land Rover© spare parts for all models. We are not just another supplier however, drawing on over 65 years of mechanical experience working on all Land Rover© models from our sister company K Motors, we use the knowledge we have gained to offer an “LR Direct Workshop Approved” recommendation on products that have been tried and tested by our technicians.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(1,061)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great source for NA Rover owners

Excellent supplier of hard to source parts in North America. The website has a very through search system allowing for clear understanding of parts required for a particular repair/replacement. Fantastic international shipping.

9 June 2019
Unprompted review
Rated 5 out of 5 stars

Good order from France

I'm really happy to order again with LRDIRECT.
It is my favorite company to equip my defender truck.
Have nice day.
Best regards from France

Damien The eater of frog 🐸 & rabbit 🐰

9 June 2019
Unprompted review
Rated 4 out of 5 stars

Great but slow delivery

Quality, price and ordering are great. But delivery is consistently slow, unless you order Monday/Tuesday you are unlikely to see your parcel the same week.

9 June 2019
Unprompted review
Rated 5 out of 5 stars

LR Direct is great

LR Direct is great. It has become my first choice for parts. Competitive prices coupled with fast shipping make LR Direct a great source for LR parts.

9 June 2019
Unprompted review
Rated 2 out of 5 stars

Lowest price promise

No respons on email. Send twice. I had a question about their " lowest price promise". I had found some parts cheaper and wanted to let them know before I order. Ordered in the past some expensive parts and they were Ok.

9 June 2019
Unprompted review
Rated 1 out of 5 stars

Items were never received

Items were never received. Delivery company acknowledged that they could not verify the signature however they advised that LR Direct should be dealing with this. LR Direct have not responded to my correspondence. I have spoken with Tim Saurara and Wayne Halford at LR Direct, both assured me that they have discussed this with their manager and I would receive a response. 8 weeks later, nothing from LR Direct. The citizens advice bureau have advised me to seek a refund and damages via the small claims court as LR Direct are the merchant and are obliged to take responsibility. This is my next step. Buyers please beware of this rogue outfit.

23 May 2019
Unprompted review

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