Quality as expected and arrived within predictable time scales. I value the reliability of Loxley. Only issue I have on this occasion is with the delivery company who wouldn't wait till I answered t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality of the prints were beautiful The grandkids enjoyed their copies and my wife Eileen put the other two prints up in our living room The service was excellent, I repeated my request m... See more
Ordered a photographic print on Fuji Velvet archival paper. Took the option NOT to have the image colour corrected as I do all this prior to uploading. Printed, packed and posted within 48 hours. My c... See more
Company replied
I recently sent off digital photographs to Loxely Colour to have prints made of different sizes. I do this quite often and I don't have to worry. Everything is always handled perfectly. This time... See more
Company replied
Company details
Information provided by various external sources
High quality professional printing services for professional photographers in the UK and worldwide. Home of the famous Bellissimo wedding album range.
Contact info
1 Drum Mains Park, G68 9LD, Cumbernauld, United Kingdom
- 01236862720
- cs@loxleycolour.com
- www.loxleycolour.com
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service…
Excellent customer service photographsarrived promptly excellent quality can not fault anything
14 June 2026
The print quality is great, delivery a problem
The print quality is great. The one letdown is DPD! The parcel arrived with water damage and the corner torn that had penetrated the outer two layers of packaging. Fortunately the prints were protected by a waterproof inner wrap, which is a plus for the robust 3 layer packaging.
14 June 2026
My go-to lab
My go-to lab, since starting my business 23 years ago! Can’t recommend them enough!
13 April 2026
Customer service is excellent.
4 June 2026
always delivers
product great as usual and absolutely no worries with regards to sending direct to client without seeing it first. delivery instructions were followed so that the piece arrived when requested.
5 June 2026
I'm always happy with the quality
I'm always happy with the quality. The process is frustrating. Auto colourgrading is not wanted & when printing an album, there is a secondary upload that gets put into spam mail everytime.
30 October 2025
From the moment I signed up to order…
From the moment I signed up to order from Loxley it was great. They had a call with me and helped me understand more about the printing papers and what they are best for. The order of the various print papers and the calibration shots were super helpful. I really like Loxleys brand from all aspects!
11 June 2026
Simple online ordering
Simple online ordering, very quick turnaround and good print quality.
11 June 2026
As always speedy service
As always speedy service, pictures sized and printed to high quality, but on this occasion an extra print of a young baby that wasn't one of my pictures, I duly returned it by post to Loxley as I couldn't bring myself to dispose of it.
9 June 2026
Quality as expected and arrived …
Quality as expected and arrived within predictable time scales. I value the reliability of Loxley. Only issue I have on this occasion is with the delivery company who wouldn't wait till I answered the door and just left the package exposed on the doorstep. Good job it wasn’t raining - packaging would probably have saved the prints but putting it under shelter would have been more customer friendly or even waiting longer than 30 seconds for an answer. Loxley - talk to your delivery company
8 June 2026
Thank-you card images
These latest pictures were ordered for making thank-you cards of events. Great quality colour balance and exposure. First class
8 June 2026
Great printing and helpful staff and website
From and initial email welcome from the sales manager to my framed prints arriving sooner that expected, everything ran smoothly. Being able to order test prints to be able to check how your monitor view is compared to the print is a great option. Plus Loxley do some correction to your print if required. All ads up to a very professional and reliable service.
7 June 2026
Best in the UK
Always perfect prints delivered swiftly. Friendly, helpful staff and an easy ordering process. Best in the UK
28 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.