I went to several diffrent companies and happy to say Lovely were the best and most cost effected they structured our loan to suit our requirements. Kimberly & Blake were more than helpful I would def... See more
Company replied
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Review summary
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The whole process from start to finish was really easy. I dealt with Eugene who was spot-on - when I first got in touch, I mentioned that my need wasn't pressing and that I'd be in touch at a late... See more
Company replied
Just applied and took a loan with Lovey and the process was smooth,easy and fast. Even though I was hoping for better rates , what was offered were the best I could get when shopping around. Krishna,... See more
Company replied
Special thanks to Eugene Cheshire who went above and beyond the call of duty to help secure my loan. He worked hard to secure the best option, and explained everything beautifully throughout. I fel... See more
Company replied
Company details
Written by the company
Lovey (formerly Love Finance), the UK's fastest-growing SME lender and broker, founded in 2016 by Jack Smith to simplify business lending. With a mission to make lending simple, fast, and beautiful, Lovey has funded over £500 million in loans for more than 11,000 SMEs across the UK. Recognised by EY, Deloitte, The Sunday Times, Financial Times, UK Growth Index, FeBe, and Sifted as one of the UK fastest-growing companies. Lovey combines direct lending and brokerage services to deliver fast, flexible, and tailored funding solutions. With an industry-leading 5-star Trustpilot rating, businesses can enquire in 60 seconds and receive funding in as little as 4 hours.
Contact info
36 Great Charles Street Queensway, B3 3JY, Birmingham, United Kingdom
- 0800 086 9404
- hey@lovey.com
- www.lovey.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Aaron who dealt with the enquiry was…
Aaron who dealt with the enquiry was very professional, polite and efficient. He's a credit to your company
26 October 2026
Reply from Lovey
Hey Greg, we look forward to sharing your comments with Aaron! We're so pleased you found his service professional, polite and efficient! 🌟
The Organisation was in need of…HELP
The Organisation was in need of financial support and Max from Lovey was excellent in securing this. He listened and was helpful and placed no pressure on us to get the additional support and left us to make our own decision about whether we wished to go ahead once it was secured. overall a good experience.
22 October 2026
Unprompted review
Reply from Lovey
This review has made our day Yani and we really value comments like this!
We're always here to support small businesses like yours and we're so happy to hear that Max was able to provide you with the help needed without any additional pressures - please let us know if we can assist with anything else!😊
Reply from Lovey
Hey Kev, we really appreciate your kind words and we're so glad you found the experience 5* worthy! 🌟
Reply from Lovey
The team will be delighted to hear you found the process easy and helpful Sally, thanks for sharing! 🥳
Such a great service
Such a great service - consistent communication was very reassuring. Special thanks to Jet ⭐️
23 October 2026
Reply from Lovey
You're very welcome Poppy and we'll be sure to share your comments with Jet! We know how important it is to keep the communication consistent! 🤩
An easy process from start to finish
An easy process from start to finish. Thanks to Jack for all of his help.
22 October 2026
Reply from Lovey
This is exactly how we designed the process to be Ian! Your feedback will be passed onto Jack! 😊
Reply from Lovey
The team will super happy to hear this Satyendranath - thanks for choosing Lovey! 💜
Smooth ,easy and fast process
Just applied and took a loan with Lovey and the process was smooth,easy and fast. Even though I was hoping for better rates , what was offered were the best I could get when shopping around. Krishna, was the person that handled the process and was quite transparent in explaining why my rates were higher, no other broker was able to give me a reason. So overall a good service.
23 October 2026
Reply from Lovey
Feedback like this means so much to us Gianluca and we really appreciate you taking the time to share your experience with Krishna!
We always try to keep things clear and transparent to ensure you get the best outcome possible for your business and it's great to hear how Krishna made the process easier. Please let us know if we can help with anything else! 🌟
Lovey deliver!
I would like to thank Lovey and in particular my point of contact Priya Singh! I can't thank her enough for her help and guidance throughout the process, your company is in good hands with people like her!
23 October 2026
Reply from Lovey
You're welcome Campbell! We're delighted to hear Priya was able to guide you through the process and could offer her support where needed! Thanks for choosing Lovey! 💜
Reply from Lovey
Hey Adrian, thanks for the 5* review on how efficient our service is! We really appreciate it! 🌟
Reply from Lovey
We're so happy that Charity provided an efficient service for you! Thanks for the 5* review Gregoris! 💜
5 Stars
5 Stars – Excellent Service and Support!
We had an excellent experience working with Luke Fleming, who was our Account Manager throughout the process of securing a business growth loan.
Luke was extremely helpful, professional and supportive from start to finish. He took the time to understand our business needs and helped us secure the funding we needed to support our continued growth.
What really stands out is the ongoing support we've received, even after the loan was arranged. It's been a pleasure dealing with Luke, and we will definitely be returning for any future funding requirements.
Highly recommend! Thank you, Luke, for all your help and support!
21 October 2026
Unprompted review
Reply from Lovey
We're really grateful for comments like this and we look forward to sharing your review with Luke!
It's great to hear that he understood your business needs and secured the funding needed to take that growth to the next level - thanks for choosing Lovey! 🤩
Priya was excellent
Priya was excellent, she was patient , informative and professional. Everything was kept on task and dealt with quickly.
22 October 2026
Unprompted review
Reply from Lovey
We're so glad Priya could keep things moving Kirsty! 💜
Very fast friendly service.
21 October 2026
Reply from Lovey
Hey Barry, this is exactly the experience we want you to have - thanks for sharing! 🥳
I went to several diffrent companies…
I went to several diffrent companies and happy to say Lovely were the best and most cost effected they structured our loan to suit our requirements. Kimberly & Blake were more than helpful I would definitley recommend Lovely. Fast, efficient and very pleasant to deal with.
19 October 2026
Unprompted review
Reply from Lovey
Hey John, a double shoutout for our team! We're so glad you found the process easy and helpful and we really appreciate the recommendation! 😊
Did what it said on the tin
All good. Service was quick and efficient. Dans communication was great and he gave me space and time to make my decision. I would recommend 👍🏻
19 October 2026
Unprompted review
Reply from Lovey
It's so important to us that the service we deliver is quick and efficient - thanks for the recommendation! 💜
Helen from Lovey was very helpful and…
Helen from Lovey was very helpful and friendly.
She made it all so easy to do and understand.
21 October 2026
Reply from Lovey
We're pride ourselves on being helpful and friendly Wayne! We're always here to make things easier! 🌟
Joe is absolutely fantastic
Joe is absolutely fantastic, a real credit to the team.
Always transparent and goes above and beyond to help.
I only have positive feedback about this company.
100% recommend
Thank you for everything
Luke
21 October 2026
Reply from Lovey
We're delighted with this review and can't wait to share these kind words with Joe! It makes us very happy that you've had such a positive experience with Lovey and would recommend us! 🤝
Helen from Lovey was very helpful and…
Helen from Lovey was very helpful and friendly.
She made everything easy to understand and do.
21 October 2026
Unprompted review
Reply from Lovey
Hey Wayne, we really value comments like this! We're so pleased that Helen made the process easy to understand! 💜
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