We had a problem with our filter and I spoke with Lucia and she was very helpful, polite and friendly and arranged for Callum to come and replace it for us the same day, he arrived within the hour. C... See more
Company replied
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See what reviewers are saying
We would like to commend Jacques for his excellent service during our water delivery on 17 September. Unfortunately, our goods lift wasn’t working that day, so we had to use the normal passen... See more
Company replied
I’d like to say thank you to Callum, who delivered a replacement water cooler after ours stopped working. He was polite, chatty and very friendly yet professional. It was really nice to see such a y... See more
Company replied
Jacques came into our office today and was extremely helpful, polite, and professional throughout. He took the time to explain everything he had done and was very informative. We would highly recommen... See more
Company replied
Company details
- Office Supplies Store
- also in
- Beverage Distributor
- Bottled Water Supplier
- Drinking Water Fountain
- Hot Water System Supplier
- Water Filter Supplier
Information provided by various external sources
A beautifully small, perfectly proportioned company that beats the spots of all our competitors with superior products, and a brilliant service provided by nice people! Ask for a brochure, contact us for a free trial, or ask one of us to pop in and say hello and show you what makes us different. Offices & Homes. Unmatched Features, Plus unique MINI dispenser for Homes and small offices. Free Branding! Blenheim Palace Water,
Contact info
Kennel Lane, RH6 0AY, Horley, United Kingdom
- 03455200820
- sales@lovewater.com
- www.lovewater.com
5.0
Excellent
259 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dan delivered drinking water today
Dan delivered drinking water today, he was very respectful and efficient.
He did put water bottles in the right place for me.
Happy to stay with love water company.
Thanks Dan
From Leena ( Housing officer at WHTMO)
6 July 2023
Unprompted review
Reply from Love Water Limited
Hello Leena and thank you very much for your comments regarding Dan. He will be so happy to receive your Trustpilot review - His second today! Thank you for supporting Love Water.
Wonderful Love Water Delivery
I cannot praise this delivery gentleman Dan highly enough!What a lovely person to deal with.Kind and smiling too!
A credit to his company ---he is welcome anytime!
6 July 2023
Unprompted review
Reply from Love Water Limited
Wow, this is fantastic and thank you very much! Dan is a new member of the team so he will be absolutely delighted to get his first review so quickly - Thanks again!
Excellent customer service from Chris
Thank you to Chris @ Love Water for his Fab service today - our building lift is out of service, Chris is professional, friendly and had no issue with delivering our water to the 2nd floor - myself and receptionist Anne assisted.
Highly recommend Love Water which we have used for several years now.
10 May 2023
Unprompted review
Excellent service of Love Water & Mr. James Godfrey
I had the pleasure of receiving a water bottle delivery from Love Water, and Mr. James Godfrey was the person who delivered it with a great smile. His friendly and professional demeanor made my day, and he made the delivery process a breeze. It was evident that he takes pride in his work, as he arrived on time and was prepared with all the necessary items. Overall, I was extremely impressed with Mr. James' customer service skills, and I highly recommend Love Water to anyone in need of a reliable water delivery service. Thank you, Mr. James, and Love Water, for your excellent service!
26 April 2023
Unprompted review
Reply from Love Water Limited
Thank you so much for such a fabulous review of James and Love Water. He was absolutely delighted to read it and it made his day (and the rest of the Love Water team!).
I have been a customer for over 20…
I have been a customer for over 20 years now and the service has been fantastic. Love the water and dispenser in my home, it always incourages myself and family to drink more water which is a good thing. The customer service is always great. Thankyou Love water ….
11 April 2023
Unprompted review
Reply from Love Water Limited
Its been an absolute pleasure Sally and thank you for your loyalty over so many years!
Great product
Thank you for showing your Love Water MINI water dispensers for the home at David Lloyds Purley, and offering samples of vitamin drinks. Your health products appeared to be popular during the day and. The staff were very knowledgeable and approachable.
7 March 2023
Unprompted review
Reply from Love Water Limited
Thank you for allowing us to show our products at your amazing club Louise - It appeared that your clients really enjoyed testing our healthy products!
Thank you Piotr
A massive thank you to Piotr who just delivered our water for us and also cleaned out our machine. Above and beyond customer care
31 March 2023
Unprompted review
Reply from Love Water Limited
Wow, Piotr is getting so many good reviews and it really makes him happy - So thank you very much for yours!
Excellent…
The customer service.. even before signing up the service was great .. the entire process has been great so far.. Simone being the star.. even the installation process was great … post installation follow ups are great …
31 March 2023
Unprompted review
Reply from Love Water Limited
Thank you very much for your comments That means a lot to us, and Simon was delighted to be called a Star! - Thank you!
Great Customer Service!
Piotr is fantastic all round, he's always got a smile on his face! very polite and courteous. he's a great representative of their company.
22 March 2023
Unprompted review
Reply from Love Water Limited
Wow! - Two great reviews for Piotr in the last few days! - Many thanks for your comments Andrew and I know Piotr will be really grateful.
Our order was delivered with care and…
Our order was delivered with care and efficiency. Plotr is always happy and helpful and does a great job!
Thankyou
20 March 2023
Unprompted review
Reply from Love Water Limited
Thank you very much for your comments Michael, and for your many years of business with Love Water. Piotr was absolutely delighted when we showed him your review. Much appreciated!
Our visitors love this
Blenheim Palace is now providing free chilled filtered water for visitors in our newly refurbished restaurant area. Love Water installed a bottle filling system system that is touch free and has a counter that indicates the number of plastic bottles that are potentially saved from recycling with every use of the machine. They also branded the unit with our Blenheim Palace logo and colours. We are sure that this offering to our customers will be a great success. Thank you Love Water for the product and service provided.
13 March 2023
Unprompted review
Reply from Love Water Limited
Thank you very much for your comments Dominic. It's such a great initiative that Blenheim Place have shown to provide this provision to your customers, and we are pleased that Love Water have been involved in the process.
Very happy!
Great customer service whenever something is needed and a prompt fix if anything goes wrong. Chris is always very friendly when coming into the office. Very happy with the service!
24 February 2023
Unprompted review
Reply from Love Water Limited
Thank you very much for your comments, and apologies for our less than prompt response! Chris was delighted to read you review so many thanks!
Great customer service and brilliant…
Great customer service and brilliant delivery by Jason! Thank you for being so mindful of my timings and work commitments.
11 November 2022
Unprompted review
Reply from Love Water Limited
Thank you very much for the nice words to Jason, which will give him, and the whole team a "good feeling" lift - Thanks!
Wonderful company, Simon is very professional and helpful!
Wonderful company!
11 October 2022
Unprompted review
Reply from Love Water Limited
Sorry, for the late reply here! Really appreciate your comments and Simon was delighted. Thank you!
i just would like to thanks Sandra and…
i just would like to thanks Sandra and Chris for being always friendly with us and for accommodating our requests and ne above and behind their service ! you are both a star !
Alessandra Farm Street
13 September 2022
Unprompted review
Reply from Love Water Limited
Thank you Alessandra for those lovely comments. They were shared around the company and Sandra and Chris were really happy and appreciative to receive them.
5* from Jigsaw4u SW London, Love Water's Chosen Charity
I work with Jigsaw4u, a community charity in South West London that supports children, young people and families with complex social and emotional difficulties.
We are incredibly grateful to Nick and the rest of the Love Water team for supporting Jigsaw4u as their chosen charity. Thank you to Love Water for their kind service, expertise and continued support!
8 September 2022
Unprompted review
Reply from Love Water Limited
Thank you so much for your words Macklin. We love working with your so worthy charity, and enjoy seeing the positive difference you make to children and young adults that have gone through very difficult circumstances.
First Class Service
Nick and his team run a first class service. They are always prepared to help out that little extra. Thanks again.
26 August 2022
Unprompted review
Reply from Love Water Limited
Thank you very much for these comments Alan, and we really appreciate the business you continue to give us!
Reply from Love Water Limited
Thank you for your feedback!
Thank you
Thank you for working with us for our Summer Event.
Communication was really easy and delivery and pick up seamless.
19 July 2022
Unprompted review
Reply from Love Water Limited
Thank for asking us to supply our water dispensers over a few days for your corporate event and we really appreciate your follow up comments!
Always very quick at replying and very…
Always very quick at replying and very helpful.
8 June 2022
Unprompted review
Reply from Love Water Limited
Oh gosh, I wish our Social Media team response was as quick replying as our office and delivery team! Thank you very much for your nice comments and apologies for our delay in saying "THANKS!"
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