Lovelyfloraworld Reviews 

43,315
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 421 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that placing orders on the platform is extremely easy and straightforward, highly appreciating the smooth website process along with very prompt order confirmations. Many people also genuinely appreciate the remarkably fresh and beautiful condition of the flowers upon arrival, which consistently bring joy to recipients for various special occasions. However, some customers also noted frustrating issues regarding significantly delayed deliveries, alongside receiving damaged, wilting, or completely dead flowers on several occasions. Reviewers expressed deep disappointment when their selected delivery dates were treated merely as flexible guides, ultimately leading to missed special events and poorly managed timelines.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, reflecting a clear split in customer experiences. While many... See more

Product

People report ambiguous experiences with product, as customer opinions are heavily divided regarding quality... See more

Order

Users describe ambiguous interactions with order, highlighting a stark division in their experiences. While... See more

Quality

Customers had ambiguous experiences with quality, reflecting strongly divided opinions. Many reviewers... See more

Service

Clients share ambiguous opinions on service. While many customers praise the fantastic prices, beautiful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Did email almost 2 weeks ago when I was dissatisfied but no response which was disappointing. I have used them lots and normally great but this bunch of flowers didn’t look anything like the picture a... See more

Company replied

Rated 3 out of 5 stars

The flowers were lovely. Once they were received... Paid for next day delivery however, once given to royal mail they then put on within 24 hours. . So in total it was more like 38 hours later from or... See more

Company replied

Rated 4 out of 5 stars

Well informed delivered on correct day before time one or two flowers bit bent and looked ABIT dead other than that my mum was happy with surprise delivery

Rated 4 out of 5 stars

I ordered flowers late on 10August but when you look at the delivery address and post code in Woodbridge it gives my post code in Reading after the post code for where it should be going. Royal Mail l... See more


Company details

  1. Flower Market

Written by the company

ABOUT LOVELYFLORA WORLD LovelyFlora World is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With LovelyFloraWorld a smile is just a bouquet away. www.lovelyfloraworld.com/Reviews/ 100% Smile guarantee, If Not We’ll Make It Right And Replace The Bouquet!Make someone Happy Today, Send Them Some Flowers Bouquets From £11.99 Flowers For All occasions - Cheapest Florist LovelyFlora World is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With LovelyFlora World a smile is just a bouquet away.


Contact info

3.2

Average

TrustScore 3 out of 5

43K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.2

All reviews

(43,315)

400 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wrong flowers sent TWICE

Wrong flowers sent TWICE

CUSTOMER CARE should be
CUSTOMER DON'T CARE

13 May 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Good morning,
Thank you for the review. Could you please send us details of your order and some photos?

Many thanks,
Lovely Flora World

Rated 5 out of 5 stars

Sent flowers to mother in law

Sent flowers to mother in law . She was so happy with the beautiful flowers
Sent on time.
Thank you

11 May 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Hi Lisa,
Thank you! Your positive feedback is much appreciated.

Kind regards
Lovely Flora World

Rated 5 out of 5 stars

Best flowers bought online.

5 May 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Good afternoon,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Kind regards,
Lovely Flora Team

Rated 5 out of 5 stars

Beautiful flowers and great delivery…

Beautiful flowers and great delivery service/you are kept informed every step of the way.
Budget friendly and very easy to order.
I always use this company to send flowers for special occasions, never disappointed and I would highly recommend them.

13 May 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Hi Ann,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your review.

Kind regards,
Lovely Flora World

Rated 5 out of 5 stars

Flowers

Nice product delivered on time

5 April 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Good morning,
Thank you! Your positive feedback is much appreciated.

Kind regards,
Lovely Flora Team

Rated 5 out of 5 stars

All order from hear really relabil and…

All order from hear really relabil and flowers are always really fresh would highly recommend them

8 May 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Hi Karen,
Thank you for being our customer and leaving us a wonderful 5-star review.

Kind regards,
Lovely Flora Team

Rated 5 out of 5 stars

Lovely flowers .excellent delivery…

Lovely flowers .excellent delivery service. On time. Lots of information on flowers journey.

11 May 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Hi Diane,
Thank you! Your positive feedback is much appreciated.

Kind regards,
Lovely Flora Team

Rated 1 out of 5 stars

Terrible.

Terrible.. 2 days late! Tiny bouquet that would be £10 in a shop

2 May 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Hi Nicola,
Please note that the selected delivery date is a guide and not a guarantee.
Deliveries will be made within 1-2 working days of the selected delivery date.
However, if your order is placed after 4.45pm which is our cut off time for next day delivery, Monday to Friday, it will be dispatched the following working day for delivery the day after.

Many thanks,
Lovely Flora World

Rated 5 out of 5 stars

Easy service to use

Easy service to use, prompt delivery, happy with the flowers sent.

6 May 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Hi Margaret,
Thank you very much for sharing your review. We love hearing from our customers.

Kind regards,
Lovely Flora Team

Rated 5 out of 5 stars

Ordering is easy

Ordering is easy and , having used this company many times, the flowers are always delivered on time and always well received by the recipient.

10 April 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Hi Jean,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Kind regards,
Lovely Flora Team

Rated 1 out of 5 stars

3 times ive ordered flowers they have…

3 times ive ordered flowers they have been half dead or died 2 days after receiving i will never order from here again flowers aint cheap to just be thrown in the bin

9 April 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Good morning,
Thank you for the review. Could you please send us your order number and photos, so we can look into this for you?

Kind regards,
Lovely Flora World

Rated 4 out of 5 stars

The only reason I have given a 4 star…

The only reason I have given a 4 star rating is that I ordered them on a Saturday for a Sunday delivery as both my daughters have that day at home. Flowers were delivered on the Monday and in the time frame that was given on the Monday morning. Flowers were beautiful and both daughters loved them

13 May 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Good morning,
Thank you! Your positive feedback is much appreciated.

Kind regards,
Lovely Flora Team

Rated 5 out of 5 stars

Always a good service from you guys

Always a good service from you guys.
Although last time there was a three day delay on royal mails behalf

9 January 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Good afternoon,
Thank you very much for sharing your review. We love hearing from our customers.

Kind regards,
Lovely Flora World

Rated 5 out of 5 stars

Beautiful fresh flowers

Beautiful fresh flowers, perfectly arranged with vibrant colours, and a long fresh date, they are a pleasure for both giving and receiving

19 April 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Hi Joan,
Thank you very much for sharing your review. We love hearing from our customers.

Many thanks,
Lovely Flora

Rated 5 out of 5 stars

Beautiful flowers.

These were flowers sent for people recovering from surgery.
They both said that the displays were lovely and were an encouragement in their recovery.
Arrived on day stated👍👍

29 April 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Hi Jon,
Thank you for being our customer and leaving us a wonderful 5-star review.

Kind regards,
Lovely Flora Team

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers, I bought these for a friend, she was very happy with them, they arrived on time in good condition. I was informed by text all the way from ordering to delivery. Very pleased with this company and would recommend.

5 May 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Good afternoon,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us.

Kind regards,
Lovely Flora Team

Rated 5 out of 5 stars

Service is fabulous always delivered on…

Service is fabulous always delivered on time and most importantly fresh wonderful flowers. On an occasion where a lot of flowers from different sources were delivered these flowers came on top for freshness and lasted longer.

13 May 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Good afternoon,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your review.

Kind regards,
Lovely Flora World

Rated 5 out of 5 stars

Very easy to place the orders

Very easy to place the orders, confirmations sent promptly
Excellent quality of the flowers as always. Just one small negative which I. don't think is directly your responsibility. For one of the orders I was updated with progress of the delivery and the actual delivery,the other I heard nothing. It was delivered safely!

11 May 2026
Unprompted review
Lovelyfloraworld logo

Reply from Lovelyfloraworld

Hi Ruth,
Thank you for the review, we will look into this as we would like to ensure all our customers receive regular updates when they place orders with us.

Many thanks,
Lovely Flora Team

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