I did not receive my money back after a…
I did not receive my money back after a refund. I sent the dress back weeks ago simply because it didn't fit and they don't react to my messages. This is fraud.
5 May 2026
Unprompted review
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3.7
Average
28 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great products and high level & much appreciated customer service
I like the items first of all and they arrived quickly. I was unable to apply the coupon code and they were very friendly and helpful in doing so after the fact, a level of customer service you don't see today. I value this so much and in addition to a quality product arriving quickly, what more do we need?? I"ll be back for more purchases. Thank you - highly recommended.
11 February 2025
Unprompted review
Top notch customer experience
I have purchased twice on their website. The dresses are beautiful and they stand the pass of time/trends. Their customer service is top notch - quick to reply, very amicable. I will continue to buy their dresses. Thank you LM!
1 June 2025
Unprompted review
Very helpful customer service
Even tho I returned the item, the whole process was easy and the customer service was super helpful. Received the money back within a week.
Thanks again and until next time (hopefully with the one dress in size extra small). 😊
27 January 2025
Unprompted review
Reply from louisemisha.com
Dear Linda,
Thank you so much for your thoughtful message.
We're truly sorry to hear the item didn't meet your expectations, and we hope you'll find something perfect on your next order.
We also greatly appreciate your kind feedback about our customer service — the entire team is happy to know that your experience was a positive one.
Have a wonderful day,
Didn't receive money back after returning
I returned an order. But never received my money back. And the it is impossible to get in contact with the company. They don't respond on mail, contact form or whatsapp. Be worned don't order at Louise Misha
4 September 2024
Unprompted review
Reply from louisemisha.com
Hello Hester,
We sincerely apologize for the exceptional delay in processing your refund, caused by a technical issue.
Fortunately, we’ve resolved the problem by issuing a manual refund, but we regret the wait.
The entire team asks you to kindly accept our apologies and assures you that this situation does not reflect the experience we strive to offer our customers.
Best regards,
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