LoneStar Tracking Reviews 625

We’ve been working with LoneStar for over two years now and we’ve had a fantastic experience. I was able to connect with Charles Nichol for sales and technical support. He’s very knowledgeable, professional, and always goes above and beyond to guarantee our satisfaction with devices, data, and support.

The guys at Lonestar tracking are always super helpful when I have any questions. After being stolen, we were able to track one of our small assets and recover it.

Great way to know when asset changes locations

Quietly reliable, an excellent way to track your vehicles at a reasonable price.

I received my tracking device from LoneStar about a year ago. My vehicle was recently stolen and I called them. Christie put my device into what she called "recovery mode". My vehicle was found within the hour. Great service and I am so happy that I got it.

The customer service stood above the rest. Friendly helpful service especially from Christine. She answered all my questions, helped navigate my products and never rushed me. This alone makes me want to continue to give them my business!

Got my truck stolen and was able to find it very fast and easy recovery. Christine was helpful in getting my truck to me. Thank you very much Lonestar

Very poor quality devices. I had to replace the device twice, and both units failed to report properly, sometimes stopping location updates for several days. Initially, I was told that I had purchased the US version instead of the Global version, even though the website does not clearly mention a Global version or provide such an option. Instead of replacing the device, I had to purchase a new one, and the first device ended up in the bin at my own cost.

The second device also arrived with reporting issues, and the batteries were already at 80% on arrival — which is quite disappointing. It again had problems reporting. I replaced the batteries, got them to 99%, and even waited two minutes under a clear sky before installing them, as advised. However, the same problem remained: the device would not report its location, even after driving for more than an hour, and it kept showing my old location.

Additionally, whenever you need to update the device’s reporting interval, you have to contact customer service each time. This is very inconvenient. Other trackers, such as Tracki, allow you to change reporting intervals directly from the mobile app whenever you want.

Customer service is also disappointing. The easiest response they offer is “send the device back and we will send a replacement”, without considering the shipping costs the customer has to bear.

I would not recommend buying this device, especially if you are located outside the USA.

I like there tracking cuz when I go out and ride snowmobile the wife can keep track of me for safety and if anything happens she can go on app and report it
And if it gets stolen I can find it

Very accurate. I can always see where my property is with LoneStar

Lonestar tracking is great and especially Zach. I ordered a fourth tracker and he set it up with my special specifications. Including geofence with alerts when cows leave boundaries, when cows are not moving, temperature, and battery alerts. I could not run cattle on my 240 acre not great fence ranch without Lonestar tracking.

Sincerely,
Bar JP Ranch
Mokelumne Hill, CA

I am satisfied with this provider

Affordable trackers, great GPS tracking. Everything works great so far and I have had zero issues. Would definitely recommend these trackers for anyone's fleet of trailers or equipment rentals!

The product works as intended and gives immediate updates and notification when protected asset is on the move. Simple product strong protection

This new version you sent when previous version died me does not show me the current fuel level.

The online chat is easy to use and the tech, Christie, is knowledgeable and personable. If she couldn't answer the specific question, she brought someone into the chat that could. I'll feel comfortable using this service again if I have more questions.