London Medical Laboratory Reviews 

3,273
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I had a very positive experience with London Medical Laboratory. The customer service was great, and the service was quick and efficient. I also really appreciated that the test results came with a do... See more

Rated 5 out of 5 stars

Such a convenient and easy-to-use kit! The instructions were simple to follow, and collecting the sample was quick and painless. I loved that everything was provided, including the return packaging, s... See more

Rated 5 out of 5 stars

A real find! The staff are marvelous -- professional, knowledgeable and very amiable. Got our FitToFly Covid certificates quickly. Our brief wait allowed us to do some shopping through the pharmacy... See more

Company replied

Rated 5 out of 5 stars

Quick. Both to deliver test and then quick to produce results. I entered a landline number to which they sent an access code for the results. This didn't work but they resolved the problem and sent... See more

Company replied

Company details

  1. Medical Laboratory
  2. Blood Testing Service
  3. Diagnostic Center

Written by the company

London Medical Laboratory is an independent clinical testing specialist and provider of pathology diagnostics services. They offer comprehensive COVID-19 PCR testing, clinical biochemistry, immunology, haematology, sexual health screening and molecular biology.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(3,273)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick service

Very quick service, results available within 30 minutes.

22 September 2022
London Medical Laboratory logo

Reply from London Medical Laboratory

Hey Gale,

we’re really pleased you were satisfied with our service. Thank you for choosing London Medical Laboratory! All the best,

Yande
London Medical Laboratory

Rated 5 out of 5 stars

"Medecine Chest" got me…

Nice girl at the Medecine Chest got me out of a hole with an lft on a Sunday for Spanish border checks

18 September 2022
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Reply from London Medical Laboratory

We're happy to see that you had a 5-Star experience at Medicine Chest. Thanks for sharing! All the best,

Yande
London Medical Laboratory

Rated 5 out of 5 stars

Very efficient

19 September 2022
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Reply from London Medical Laboratory

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Best regards,

Yande
London Medical Laboratory

Rated 4 out of 5 stars

All very efficient

16 September 2022
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Reply from London Medical Laboratory

Thank you so much Ann for sharing your much appreciated review! We hope you will use our services again! All the best,

Yande
London Medical laboratory

Rated 4 out of 5 stars

Excellent local service

Excellent service. Quick appointment slot at a time I wanted and solved a little problem very efficiently.

8 September 2022
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Reply from London Medical Laboratory

Thank you so much Lillian for sharing your much appreciated review! We hope you will use our services again! All the best,
yande
London Medical Laboratory

Rated 5 out of 5 stars
London Medical Laboratory logo

Reply from London Medical Laboratory

Awesome! Thank you so much for taking the time to share with us your experience! Wishing you all the best,

Yande
London Medical laboratory

Rated 5 out of 5 stars

EXCELLENT SERVICE AND GOOD QUALITY

EXCELLENT SERVICE AND GOOD QUALITY. I WAS VERY IMPRESSED

16 September 2022
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Reply from London Medical Laboratory

Awesome! Thank you so much for taking the time to share with us your experience! Wishing you all the best,

Yande
London Medical Laboratory

Rated 5 out of 5 stars

A really friendly and professional…

A really friendly and professional experience. All the steps and procedures for the Covid test were carefully explained and the procedure and follow up correspondence were efficient and thorough.

7 September 2022
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Reply from London Medical Laboratory

Thank you Peter for sharing your kind words, we really appreciate this! Our team will be thrilled! We hope you will use our services again! Wishing you all the best,

Yande
London Medical Laboratory

Rated 5 out of 5 stars

Excellent!

Excellent and convenient service thank you, so well located in central Oxford, didn't realise you do so many other blood tests such as hormones, cholesterol, diabetes, thyroid, mens health, etc. Will be interested to try these.

7 September 2022
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Reply from London Medical Laboratory

Thank you Anna for taking the time to share your experience at London Medical Laboratory Oxford! We really appreciate you being our customer and helping to share the word about us. We’re here for you anytime. Wishing you all the Best regards,

Yande
London Medical Laboratory

Rated 5 out of 5 stars

Very good quick result

7 September 2022
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Reply from London Medical Laboratory

Thank you for your 5-star review. We are really pleased to hear you had an amazing experience! Wishing you the best in health,

Yande
London Medical Laboratory

Rated 5 out of 5 stars

The Antigen test

The Antigen test went smoothly and I received the results in time for my trip

12 September 2022
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Reply from London Medical Laboratory

That’s great! we always aim to provide our customers with the most seamless, efficient service and are thrilled to hear you had such a positive experience.

Yande
London Medical Laboratory

Rated 5 out of 5 stars

Everything went as hoped result came…

Everything went as hoped result came through quickly as promised

5 September 2022
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Reply from London Medical Laboratory

Awesome! Thank you so much for taking the time to share with us your experience! Wishing you all the best,

Yande
London Medical Laboratory

Rated 5 out of 5 stars

Professional and polite

Professional and polite. Good service. Helen Allen.

3 September 2022
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Reply from London Medical Laboratory

Hey Helen,
We’re really pleased you were satisfied with our service. Thank you for choosing London Medical Laboratory! All the best,

Yande
London Medical Laboratory

Rated 5 out of 5 stars
London Medical Laboratory logo

Reply from London Medical Laboratory

We're happy to see that you had a 5-Star experience at London Medical Laboratory Guildford. Thanks for sharing! All the best,

Yande
London Medical Laboratory

Rated 5 out of 5 stars

Routine test for Bermuda

How nice to have a well organised easy access place to go to off the High Street, with zero risk of stuff held up in a postal strike. All over in ten minutes and the result waiting for me when I got home. As I will be going to Bermuda at least twice a year I will definitely use them again. They really do deserve the 5 star rating.

14 September 2022
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Reply from London Medical Laboratory


Hi Elizabeth,
Here at London Medical Laboratory, we are always looking to exceed the expectations of our clients and we’re delighted this has been your experience. Wishing you all the best,
Yande
London Medical Laboratory

Rated 5 out of 5 stars

Quick & Easy

Quick, painless and easy. Thank you.

31 August 2022
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Reply from London Medical Laboratory

Thank you so much for your 5-star review, Alexander! We will share this with the team to let them know to keep up the amazing work.

Wishing you the best in health,

The LML Team

Rated 5 out of 5 stars

Excellent service for LFT

Fast, reliable service for a LFT fit to travel certificate. Friendly staff and speedy results.

30 August 2022
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Reply from London Medical Laboratory

Hey Sandie,

We’re really pleased you were satisfied with our service. Thank you for choosing London Medical Laboratory!

Wishing you the best of health,

The LML Team

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