A nightmare to deal with - STAY AWAY!
It all started as if it was going to be a great service. It turned ugly as soon as the down deposit was paid out. Charlie is a liar and a manipulator and worst of all a thief. I caught him stealing from our house and he was denying of doing it until I showed him the CCTV camera that had him recorded.
He did such an unprofessional job and left us with a heating system that doesn't work. Pipework is such a mess with the wrong size pipes which change from copper to plastic several times within the same run.
He was constantly wanting money and that was all he cared about, as soon as he took the money he would disappear. He never showed up on time as agreed or often not even show up the entire day.
In my entire life, I have never come across someone unprofessional and negative like Charlie, it was extremally stressful to deal with him. We have paid over £6K and are having to employ another boiler and gas company to come and sort out all the issues.
Even their address in Finchley Rd is fake just like the owners.