Logs Direct Reviews 

The goods were delivered promptly, were of high quality at a very competitive price thank you. My only fault is my own, it's so good I need more :-)
Thank you

Ordered a 4 bag deal of wood chips for the chicken run. A parcel arrived Sunday, only contained 2 bags. Messaged to query and got a response to say delivery of other 2 bags would be Monday. Waited in all day, no delivery, no update for Logs Direct. Messaged again, finally got a curt message to say it would be delivered today, again waited in all day and no delivery. On checking DPD tracking about an hour ago, the parcel is now on its way back to Logs Direct. No response to my message from Logs direct to confirm what is happening, if I will be refunded for the missing items....just stone cold silence. Whilst I understand the company cannot be held accountable for DPD (aka dead person delivery..if you want to lose a dead body this is the way to do it!) failure to deliver, the lack of courteous communication and abundance of couldn't careless attitude is a very poor show. A massive fail on customer care / service. I will not be using again, not ever.

Does what says on the tin and on time

The company was very easy and friendly to deal with, the delivery was made exactly as indicated by a very helpful driver.

Great company. Communication always excellent. Delivery very quick. Would definitely recommend

Prompt delivery, well packed

Great product

Amazing customer service! I asked if my bulk bag might be able to be delivered in the morning. By the time I had got back from my dog walk at 9.30 am, it had been delivered to the exact location I had requested (the next day after ordering too) Thank you!! ⭐️ I was initially concerned that the top soil bulk bag might not have been screened enough for grass seed prior to purchase, however, I needn’t have worried. Out of the whole bulk bag, I only picked out 30 small twigs and stones in total. If I had used it for bedding, I wouldn’t have bothered! It had a lovely sand element to it as well. Perfect at an amazing price!

Charcoal EXTREMELY well packaged previous deliveries were on palats which was good enough but after hacking through the cardboard charcoal lump wood was the usual excellent quality. A bit pricey but Logs Direct remain my go to bbq supplier. Would definitely recommend.

Awesome service and a great price
Overall a great company to deal with
5 ⭐

As always brilliant from ordering to delivery. Ordering is very straight forwards and updates received until delivery completed.

Absolutely fantastic service very impressed

Website was very informative. The product better than I imagined. Delivery was way quicker than I expected and the chickens are very happy 😊

Reiceived my 2 tubs of Buxus feed quickly,after that Logs Direct went down in my expectation,opened the cardboard box 1 plastic tub was cracked all the fertiliser spread all over,probably happened in transport,if it had been packaged properly it wouldn't of happened,it should of been replaced by Logs Direct,all they offered was 10% off my next order,hopefully they see this reveiw,if it gets replaced great I'll keep ordering products off them if not I'll buy elsewhere.

Good products at good prices

Service was fine, customer service very good, was helpful when part of my delivery was wrong and sent out the missing items. Happy with them.

Really good buying experience
Easy to use website. Good communication and goods turned up quickly and in good condition