There wasn’t option of 5 payment installments
unfortunately there was a divergence of information from the site with the time of inclusion of payment installments. on the website it says that it is possible up to 5 times and when the payment details are included, it only allows to do it in 1 times.
Reply from Logitravel
Dear Thiago
Thank you for your review and know that your comments are key to improving our treatment with the customers of Logitravel.
Reviewing your reservation, the same was purchased 08/08/2022 for shipment on 13/08/2022, with shipment less than 15 days the system for security reasons makes it impossible to make payment in installments.
We offer on the final page our contact for anti-fraud analysis and direct sales with our specialists, otherwise the payment may only occur in cash.
If it has affected you financially, we can proceed with a new process of payment in installments and request a refund of the amount originally charged. To do this, send this request to the following email: info@logitravel.com.br
Sincerely,
Team Logitravel Brazil
