triSaaS Reviews 

70
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for their truly exceptional help and guidance throughout the entire onboarding journey. People mention that the software is versatile, highly intuitive, and helps save valuable time during daily operations. Reviewers also appreciate how remarkably responsive and professional company representatives are when answering questions or fixing various issues. Though some users noted that the platform could initially feel a bit confusing or complicated to set up. Consumers state that patient staff members are always available to resolve these issues and ensure smooth transitions.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional support during onboarding and setup... See more

Customer service

Customers report a high level of satisfaction with customer service, highlighting an exceptional and helpful... See more

User experience

Clients share positive opinions on user_experience, highlighting a superb onboarding process and an intuitive... See more

Service

Reviewers highlight positive aspects of service, praising the superb onboarding experience and ongoing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scot, Rebecca and Kacey have been great from the outset. No task has been too big and the support they have given has been amazing throughout. Rebecca and Kacey have been open with their communication... See more

Company replied

Rated 5 out of 5 stars

So just over 18 months ago we started with Logit and Scott was great in the initial set up stages. Over the last 12 months Kacey has held our hands and guided us expertly through an onboarding experi... See more

Company replied

Rated 5 out of 5 stars

A year ago we've partnered with TriSaaS to implement the RotaKing module for time management, and quickly discovered the system offers so much more. A year later, we’re excited to introduce the LOGI... See more

Company replied

Rated 5 out of 5 stars

We have recently started using the Rota King platform and so far it has been a great experience. Milena, our on-boarding specialist has been exceptional, easy to talk to and helpful on the numerou... See more

Company replied


Company details

  1. Software Company
  2. British Restaurant

Written by the company

Are you paying too much for software licenses and overwhelmed with managing multiple systems? triSaaS combine everything you need to manage tasks, compliance, maintenance, audits, scheduling, time & attendance, HR, procurement and more in one seamless platform. Used by leading companies in over 5000 sites across the UK, our award-winning technology empowers operators to do more with less and achieve better outcomes. From eSourcing to task management to rotas and HR – triSaaS offer cost-effective, easy-to-use software that deliver incredible impact and value to your business. Our flexible solutions can be used alone or combined on one powerful, fully integrated platform. Whether you are an independent hotel operator or multi-national conglomerate, we have a solution that meets your budget and needs. Our suite of solutions include: Contract Concierge: Powerful contract management software allows you to easily access and manage all contracts in one secure place. eSource Wizard: Purpose-built software allows procurement teams to easily analyse data, manage contracts and improve supplier performance. Logit: All-in-one solution automates existing processes, enabling you to turn everyday tasks into digital workflows that increase accuracy and visibility. Rota King: Flexible scheduling and HR software allow you to control labour costs more effectively, leverage all your resources and streamline payroll.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

70 reviews

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4.7

All reviews

(70)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Team & Ever-Evolving Products

We started working with triSaaS for their Logit product and have been consistently impressed ever since. The platform has been a real game-changer for us.

The products are great but what truly sets triSaaS apart is the team behind it. Every interaction we’ve had has been positive; they’re knowledgeable, responsive, and genuinely care about helping their clients succeed. Because of this, we’ve since signed up for additional products and haven’t looked back.

Highly recommend.

24 July 2025
Unprompted review
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Reply from triSaaS

Thank you for the glowing endorsement, Courtney! Glad to hear you're enjoying our suite of products!

Rated 5 out of 5 stars

Offering Operational Efficiency

We have been implementing Logit for the last 19 months and it has had an amazing impact on our efficiency, communication and compliance. The system is flexible to our Operational needs, and the Trisaas team have been extremely supportive throughout. What is exciting is that the system is constantly being developed to offer more functions, and it’s good to be a part of the journey. I can’t recommend it highly enough.

23 July 2025
Unprompted review
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Reply from triSaaS

Glad to hear Logit is exceeding your expectations. Looking forward to working together in future, Louise!

Rated 5 out of 5 stars

Amazing

Logit as transformed the way i can run our technical department. Our recent BRCGS audit ran smoothly with no issues raised around logit. I am looking forward to continuing to grow with logit and implement more modules.

23 July 2025
Unprompted review
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Reply from triSaaS

Great to hear! Thank you

Rated 5 out of 5 stars

A really good onboarding experience…

A really good onboarding experience with Abigail and Kacey. Very efficient with clear explanations on how to use the software. Regular sessions scheduled with various team members to ensure everyone was conformable with using the software.

14 July 2025
Unprompted review
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Reply from triSaaS

Thank you for the kind words and we are pleased your team had a positive onboarding experience!

Rated 5 out of 5 stars

One Year In – A Solid Partnership with triSaaS

It's been a year since we began working with triSaaS, and the experience has been exceptional. While their software solutions—particularly Logit, which we've implemented—are powerful and continuously evolving, what truly sets triSaaS apart is their approach to partnership.
Their customer support is outstanding: response times are quick, issues are resolved efficiently, and their team genuinely cares about delivering value. They actively listen to client feedback and use it to guide their development roadmap, making it clear that they’re building their products with us, not just for us.
Logit has proven to be a game changer for our hotels, streamlining our processes and giving us better visibility and control. But more than the product itself, it's the proactive, client-focused service that gives us confidence in our ongoing collaboration.
We're excited to see what the future brings as triSaaS continues to grow and innovate with their clients in mind.
Michael, Marie, Mengmei, Kheil, Chris, Kacey...Well done, guys—you are all amazing! Keep holding the level!

20 May 2025
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Reply from triSaaS

Thanks for the great review, Sophia!

Rated 5 out of 5 stars

Great addition to our company.

Logit has been a great addition to our company for all things compliance. Onboarding and support has been fantastic throughout. You can continually grow within the platform to strengthen your practices. Was quickly adapted by all team members.

14 May 2025
Unprompted review
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Reply from triSaaS

We're so pleased our software meets your needs!

Rated 5 out of 5 stars

new Logit implementation

We've recently implemented a Logit rollout to our company and have been very impressed with both the software and the service/support that TriSaaS have provided. There is easy access to numerous support documents and videos, and a live chat with one of the brilliant support team who always offer the perfect solution to our needs.

1 May 2025
Unprompted review
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Reply from triSaaS

Thank you for your kind review and our our team is always happy to assist when needed.

Rated 5 out of 5 stars

Gail made the onboarding process simple…

Gail made the onboarding process simple and effective. The system fits our needs well at the moment, and has the facility to grow with the business.

24 April 2025
Unprompted review
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Reply from triSaaS

Thank you for the nice review. Gail and the entire team are happy we're meeting your business needs!

Rated 5 out of 5 stars

Cameron Lodges

We have been using this system for about a year now and it has made a huge improvement to our everyday tasks. We expand on it regularly. Its' simple to use. We are very pleased with it.

2 April 2025
Unprompted review
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Reply from triSaaS

Thank you for the glowing review and our team looks forward to your continued success.

Rated 5 out of 5 stars

This system is extremely helpful…

This system is an extremely helpful tool for day-to-day operations within our resort.
With recent updates to the system, it is easy to use, easy to control and very helpful for inter-business communications.
Michael, Logit account manager is extremely helpful and always willing to arrange a call to make changes to the way we use the system. We have used this system for a while now and will continue to do so for the foreseeable future.

28 February 2025
Unprompted review
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Reply from triSaaS

Our team is so pleased you are satisfied and we look forward to supporting you in the future.

Rated 5 out of 5 stars

Happy customer

Michael and the team at Logit are very helpful and responsive, and we are finding the product to be very useful in our operation.

5 March 2025
Unprompted review
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Reply from triSaaS

We are pleased you are satisfied with Logit and our support.

Rated 5 out of 5 stars

Logit has revolutionised our operations…

Logit has revolutionised our operations data control from compliance through daily duty recording and in-house pre-planned maintenance tracking.
Having all data to hand has allowed us as a group to obtain 97% in our latest external H&S audits

3 March 2025
Unprompted review
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Reply from triSaaS

Great news! We look forward to your continued success with Logit.

Rated 5 out of 5 stars

logit has made the day to day…

logit has made the day to day monitoring so much easier and faster the support is the best i have ever had
the help to get use to the system is second to none its part of the kitchen team and works so well.

3 March 2025
Unprompted review
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Reply from triSaaS

Our team is thrilled that you've had a great experience using Logit.

Rated 5 out of 5 stars

TriSaaS is a cloud-based procurement…

TriSaaS is a cloud-based procurement solution tailored for the hospitality industry. It offers a suite of tools designed to streamline various business processes,
1. Compliance Management: Streamlines compliance tasks for food safety, fire safety, maintenance, and more.
2. Centralized Platform: Keeps all processes in one place, making it easier to manage and track.
3. User-Friendly Interface: Easy to use with minimal training required.
4. Efficient Onboarding: Professional and knowledgeable support team, ensuring a smooth transition.
5. Real-Time Monitoring: Allows for near real-time monitoring of productivity and margins.
6. Customizable Backend: Slightly complex but easy to navigate and build within the platform.
7. Responsive Tech Support: Always available to provide solutions and suggestions.
8. Feedback-Driven Improvements: Continuously evolving based on user feedback.
Overall, I highly reqamend TriSaaS for its robust features and excellent customer support a big shout out Chris, Michael and Kacey who is a star. It has proven to be a valuable tool for our business in the School catering industry, helping us streamline our and improve overall efficiency.

1 February 2025
triSaaS logo

Reply from triSaaS

Thank you for your review and the triSaaS team appreciates the positive feedback.

Rated 5 out of 5 stars

Amazing system and Amazing Staff

Unreal performance, Chris is the go to person for all items; We've even tried to adapt and "break" Logit and Contracts concierge and it just works too good.

We use the PPM, audits, calendar tool which are the best thing we've invested in and also we report all our results to out UK and oversees head office which ticked all boxes this year for audit issues from 2022 before we used Logit!

28 February 2025
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Reply from triSaaS

Wow! Glad we're 'unbreakable' and you are pleased with your investment.

Rated 5 out of 5 stars

Logit is great!

Really good solution for keeping on top of all things compliance. We use it in our hotel for food safety, fire safety, maintenance and a lot more. Not sure we could ever go back as everything is now in the one place. Support team were great while onboarding us, exceeded expectations, and had great knowledge of our requirements. Can't recommend enough!!

5 February 2025
Unprompted review
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Reply from triSaaS

Thank you!

Rated 5 out of 5 stars

Great system

Great system, takes a bit of use to it, but after the initial training period, you can do a lot with it.
I specifically want to say how professional and kind Kacey was during the onboarding process. She made sure I understood every aspect of the platform and was there to help with every enquiry. Thank you Kacey, we couldn't do it without you. :)

23 January 2025
Unprompted review
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Reply from triSaaS

We are pleased your experience has been positive!

Rated 5 out of 5 stars

5 star experience

eSourceWiz helps us tender so much faster, have better visibility over supplier responses, and the cost savings speak for themselves. The onboarding team was fantastic, making sure we got the system tailored to our needs right from the start.

18 January 2025
Unprompted review
triSaaS logo

Reply from triSaaS

Thank you for the kind words! We're pleased you are happy.

Rated 5 out of 5 stars

Great systems

Great systems, so easy to use!! Environmental health visit was much easier this time around. Would highly recommend.

9 January 2025
Unprompted review
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Reply from triSaaS

We're thrilled you like!

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