I dont trust this company...I called for a locksmith to Swart Locksmith and Locksub somehow got involved and sent a locksmith who installed a safety lock poorly - I paid 700 pounds for lock and keys o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely brilliant we had someone else booked who didn't turn up but didn't bother to tell us. Gabriel rang immediately fitted us in that night rang b4 he arrived. Got into the garage for us, unf... See more
Company replied
Marian fitted two new internal door star locks to our AirBNB today. We asked if he could somehow manage to make the lock fit so the door closed without any gaps, the door hadn’t been constructed as we... See more
Company replied
Absolutely an amazing company Would highly recommend to anyone. Super fast service. I book all my jobs through Chloe, lovely lady and outstanding customer services Always happy to help and... See more
Company replied
Company details
Written by the company
LockSub provide locksmiths with jobs local to them whilst ensuring customers receive a local, qualified and insured locksmith. https://locksub.com/terms-and-conditions/
Contact info
Chessington Business Centre, KT9 1SD, Surrey, United Kingdom
- help@locksub.com
- www.locksub.com
Done and dusted within the hour
We left our key in the house accidentally. Richard was there within the hour and opened the door with no damage whatsoever. Lovely guy and all sorted quickly! Thanks!
7 July 2021
Unprompted review
Reply from LockSub
Good morning Jessica,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith Richard will be delighted to hear this.
Marian the Locksmith is pretty great :)
I was in need of a locksmith, I decided to go with LockSub and they sent out Marian the Locksmith who promptly unlocked my door and charged me. The entire service was pleasant and speedy and I would 100% recommend LockSub and Marian in particular.
6 July 2021
Unprompted review
Reply from LockSub
Good morning Phin,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith Marian will be delighted to hear this.
Very happy with the service
Had to call a locksmith urgently to change locks to front door following a family bereavement. Everything was arranged quickly and with minimal fuss. Our locksmith arrived at the time promised. Richard, our locksmith, replaced the lock quickly and efficiently. Also, was respectful and kind in regards to how he dealt with our current family situation. Very satisfied
6 July 2021
Unprompted review
Reply from LockSub
Good morning Sharon,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith Richard, will be delighted to hear this.
Excellent service from Dan. Locks changed and doors working as they should. I would recommend without hesitation.
Excellent service from Dan
6 July 2021
Unprompted review
Reply from LockSub
Good afternoon Phyl,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith Dan, will be delighted to hear this.
Reply from LockSub
Good afternoon Nicola,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith Richard will be delighted to hear this.
H highly recommended!
Marian was efficient and helpful - arrived within 30 minutes and saved us money by not drilling the lock!! Thanks and highly recommended!!
6 July 2021
Unprompted review
Reply from LockSub
Good afternoon Mint,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :).
George fast and effective top bloke
5 July 2021
Unprompted review
Reply from LockSub
Good afternoon Aaron,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith George will be delighted to hear this.
I was very impressed with Steve
I was very impressed with Steve. He arrived on time and was very professional. He was able to gain entry into my property very quickly.
4 July 2021
Unprompted review
Reply from LockSub
Good morning Eugene,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith Steve will be delighted to hear this.
I was very impressed with the service…
I was very impressed with the service received today. James arrived on time and dealt with the problem lock and door catch promptly and efficiently. Great service! Thank you!
2 July 2021
Unprompted review
Lock expert Dan to the rescue!
Lock expert Dan to the rescue!
Very good service from start to finish, the receptionist was clear and helpful
Dan arrived at allocated time, and quickly found the problem ( I had been told the previous day that the lock could not be fixed and I'd have to change the whole door). Dan explained what was wrong and what he was going to do to repair the lock. He did just that in good time and treated my home with respect.
Thank you my mind is now at ease. Very happy to recommend this service.
Sonia... Watford
2 July 2021
Unprompted review
Reply from LockSub
Good morning Sonia,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith Dan will be delighted to hear this.
Great service
Great service. Professional, efficient and friendly. Many thanks!
2 July 2021
Unprompted review
Reply from LockSub
Good morning Lucy,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith will be delighted to hear this.
Reply from LockSub
Good morning Anna,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith Marian will be delighted to hear this.
Very happy
Very happy. Richard arrived on time, completed the fix very quickly and was lovely and polite. Wouldn't hesitate to use again.
1 July 2021
Unprompted review
Reply from LockSub
Good morning Tanya,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith Richard will be delighted to hear this.
Quick and professional job done…
Quick and professional job done changing lock on front door, highly recommended.
1 July 2021
Unprompted review
Reply from LockSub
Good morning Daniel,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith will be delighted to hear this.
Richard was very professional and did a…
Richard was very professional and did a great job. Highly recommend! Thank you.
30 June 2021
Unprompted review
Reply from LockSub
Good morning Wendy,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith Richard will be delighted to hear this.
Hi i found this company off the web and…
Hi i found this company off the web and glad i did .the man that came out was very good and well manned and helpful and took his time to fix my garage door would have them again thank you so much
24 June 2021
Unprompted review
Reply from LockSub
Good afternoon E Smith,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith will be delighted to hear this.
From calling your company and speaking…
From calling your company and speaking to a friendly, helpful and kind member of staff to completion of the job I can’t fault the service I received. Marian came out to help with an urgent issue regarding a locked gunsafe which I needed access to. He was there within the hour and gained access to the safe. Marian was extremely professional, polite and helpful.
23 June 2021
Unprompted review
Reply from LockSub
Good morning Karen,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). Marian will be delighted to hear this.
Very quick and concise
Very quick and concise. Honest with assessment and quote at time of doing work. Lock is secure...insurance accredited and 2yr warranty. Solid and strong. Door is seriously secure
22 June 2021
Unprompted review
Reply from LockSub
Good morning Simon,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The Locksmith will be delighted to hear this.
I am so happy with the work that…
I am so happy with the work that Contantin from Locksub did today.
He was so friendly and communicate and reassure us that he will tried all his possible best which he did. He went beyond the call of duty for us.
Thanks Contantin
22 June 2021
Unprompted review
Reply from LockSub
Good morning Esther,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). Constantin will be delighted to hear this.
I'm very happy with the work that's…
I'm very happy with the work that's taken place today with Stephan from locksub.
22 June 2021
Unprompted review
Reply from LockSub
Good afternoon Tevin,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). Stephen will be delighted to hear this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.