Great customer care
Great customer care, and advice. Very satisfied with my running shoes.
29 November 2024
Unprompted review
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Company details
About LØBEREN
Written by the company
At du løber med det rigtige løbeudstyr er vigtigt for din løbeoplevelse, uanset om du er begynder eller garvet maratonløber. Derfor gør vi altid vores bedste for at hjælpe dig med at finde den rigtige løbesko.
Vi har siden 1996 fokuseret på at give vores kunder en grundig og seriøs vejledning. Vi går højt op i, at du går ud af døren med en sko, der passer til dig og dine behov. Hverken mere eller mindre!
Køb løbeudstyr
Køb løbeudstyr
Contact info
Vester Alle 20, 8000, Aarhus C, Denmark
- 86120180
- kundeservice@loberen.dk
- www.loberen.dk
4.0
Great
1K reviews
Replied to 61% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy (online) purchase
Online purchase was quick and easy. The shoes were delivered at the store shortly afterwards.
16 November 2024
Unprompted review
Quick delivery, top service!
Quick delivery, product as expected, good prices as well. Top service from the team!
29 September 2024
Unprompted review
Stort udvalg - super prof service
Stort udvalg. Professionel assistance. Hurtig levering. What's not to like?
19 June 2023
Unprompted review
Online shopping
I've made a purchase to be delivered in Billund and it was very fast with no issues.
5 December 2022
Unprompted review
Super hurtig levering og god service
24 June 2022
Unprompted review
Fast delivery - wrong item
Fast delivery, but the wrong Garmin watch! Should not happen with a professional web-shop. To be fair: flexible solution was found where I could exchange next day in the physical store.
11 February 2022
Unprompted review
Reply from LØBEREN
Hi Tobias
Sorry for the mixup. Unfortunately, mistakes do happen even though we do our very best to avoid it.
I'm glad you were satisfied with our quick response!
Kind regards,
Andreas
Heard great stuff, was disappointed
What a disappointment. I had heard so many good things about you and decided to go to your shop at Nørre Farimagsgade last Saturday, expecting some vejledning and good service buying new running shoes.
Unfortunately, the employee I met seemed not interested, despite the shop not being busy. I informed her that, after running in the same shoes for way too long, wanted to invest in a good model, but that I needed some help and guidance in finding the right ones for a neutral running style. At one point I was given a model and upon trying, I noted that I had previously seen that the shoe wasn't for a neutral running style, but for overpronators. She agreed but said it was minimal and didn't matter. That might be accurate, but I think it might be important to know before I sink 1200kr into a shoe that might not be the right fit. At no point was I offered a running test. She just kept asking whether the shoes I had on "felt good".
Unfortunately, that was so unhelpful that I decided to find another shop with better service.
8 June 2020
Unprompted review
Reply from LØBEREN
Hi Laura
Thank you for your feedback. It is vital for us in knowing how to better ourselves.
I am sorry to hear about your experience. We are proud of our professional guidance and vast knowledge about running equipment. In this matter, it does not sound like we fulfilled yours and our expectations - that is obviously not good enough, and I am sorry for that.
We will continue to be even better in the future to prevent experiences like this.
Kind regards,
Andreas
Perfect delivery
I have used the webshop several times and always with great result. Delivery is often made the day after. I have also returned goods without a problem. In general great service.
5 August 2015
Unprompted review
super fast delivery, large inventory of items
i ordered some 'body glide' from LØBEREN, super last minute before my holiday.
it arrived in a day, great packaging, super fast service. Highly recommended seller.
6 August 2013
Unprompted review
No title
2 September 2007
Unprompted review
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