Llama Travel Reviews 

193
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the trips are exceptionally well organized, ensuring that all flights, seamless airport transfers, and detailed daily itineraries run smoothly without any stress. People are especially happy with how effortlessly everything is managed from start to finish, allowing them to fully relax and enjoy their adventure. Travelers consistently highlight the exceptional quality of the local guides, describing them as extremely friendly, professional, and deeply knowledgeable about the history and culture. Reviewers also note that the handpicked hotels and overall excursions offer fantastic value, making every journey memorable and worthwhile.

What people talk about most

Holidays

Customers had positive experiences with holidays, expressing satisfaction with incredible and well-organized... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members and local guides as... See more

Service

Consumers find service to be exceptionally positive, reporting that trips are seamless, enjoyable, and... See more

Location

Reviewers highlight positive aspects of location, expressing satisfaction with the choice of destinations and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonders of Japan,end Mar 2026. Cannot fault the organisation, all transfers were in place,,..we were put onto the bullet train and on arrival the rep was there waiting for us. Our fist guide, Nao, w... See more

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Rated 5 out of 5 stars

We had our last trip with Llama in May visiting the amazing Uzbekistan. From.start to finish everything was excellant.The booking process, the itinerary and tour information prior to travelling.Uzbe... See more

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Rated 5 out of 5 stars

Just back from Africa where we went from Cape Town to Kruger to Victoria Falls. Amazing holiday exceeded all of our expectations in amazing locations great hotels and the whole holiday went like clock... See more

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Rated 5 out of 5 stars

Thanks to Llama for making our trip a lifetime experience! Our trip to Peru -Lima, Amazon forest, Cusco, Machu Picchu, Rio with add on to Lake Titicaca and Iguazu falls an enjoyable, relaxing as fligh... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Llama Travel’s twin focus on high-quality holidays and the lowest possible prices has led to us being recognized as one of the UK’s leading operators of holidays to Latin America, Asia, and Africa.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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4.9

All reviews

(193)

31 reviews in the last 12 months

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Rated 4 out of 5 stars

Jewels of Jordan

Our second trip with Llama Travel and certainly won’t be our last. Everything extremely well organised with excellent accommodation and good food. Our group of 20 was split into two smaller groups of ten and transported in comfortable minibuses with complimentary water. Same guide and driver for the whole trip and both did a great job. Our guide Mo was helpful, friendly and incredibly knowledgeable. He really enhanced our enjoyment of the trip. Petra was always going to be the main event and didn’t disappoint, but the other sights and scenery were also impressive. We particularly enjoyed visiting Mount Nebo (despite the fierce wind!) and loved hiking in the Dana Nature Reserve. Would liked to have had an overnight stay there. The desert scenery was fantastic but was a little disappointed with the jeep safari. It lasted less time than advertised and we didn’t venture very far. However, we had a wonderful trip overall. Jordan is a very safe and welcoming country and Llama Travel a great company to see it with.

20 November 2023
Unprompted review
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Reply from Llama Travel

Dear Mandy. Thank you for your review. It's lovely to hear that you had a great trip in Jordan. Thanks especially for your comments regarding the desert jeep safari. We will review this to make sure this is addressed for future trips. We would love to help you arrange another trip in future, so please let us know when you are next planning. Luca.

Rated 5 out of 5 stars

Peruvian Adventure!

Llama Travel organised our 3 week Peruvian adventure and we were impressed by the amount of detail they went into to ensure it was a holiday to remember. Our itinerary was customised to our needs and all our questions were answered quickly and completely. They work with a highly skilled and professional tour company in Peru (Condor Travel) and everything is again planned with military precision. A holiday to remember. Well done and many thanks.

26 September 2023
Unprompted review
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Reply from Llama Travel

Dear Angie. It's lovely to hear that you had such a good holiday in Peru - it's a really special place. Please let us know if we can help you in the future. Luca.

Rated 5 out of 5 stars

Superbly organised trip to Ecuador

We travelled to Ecuador and the Galapagos Islands with Llama Travel. It was the best trip we've done anywhere in the world. The whole process from booking through to a follow up call when we got back home was excellent. The ground agents Llama used in Ecuador were superb too. I will be booking with this company again.

16 August 2023
Unprompted review
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Reply from Llama Travel

Hi Simon. It's great to hear that you had such a wonderful trip. The Galapagos Islands is a really fantastic place! Please let us know if we can help you plan another holiday in future. Luca.

Rated 5 out of 5 stars

Lima, Cusco and the Inca Trail

Very good holiday in Peru to do the Inca Trail. Flights and hotels all worked smoothly and were of good quality and our guides were friendly and helpful. Many thanks to Llama Travel.

1 September 2023
Unprompted review
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Reply from Llama Travel

Hi Michael. Thanks for leaving your feedback. It's great to hear that you enjoyed your holiday. I loved walking the Inca Trail, and arriving at Machu Picchu on foot is such a special experience. Please let us know if we can help you in future. Luca.

Rated 5 out of 5 stars

Llama travel had everything covered!!!!

Just got back from the extended Botswana mobile safari taking in Cape town and Zimbabwe. From the minute we arrived at Manchester airport, absolutely everything was sorted out for us by llama. We didn't have to do anything ourselves and everything ran so smoothly with absolutely no stress which meant we could relax and enjoy our trip. I can't recommend llama travel enough for the experience we had. We will definitely be booking with them again

22 August 2023
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Reply from Llama Travel

Hello Angela, we're so glad you enjoyed your trip to Botswana! Thanks for leaving such a kind review, we look forward to helping you plan any future trips. - Josh

Rated 5 out of 5 stars

Costa Rica with Coeliac son

We have just returned from a fantastic trip to Costa Rica, organised by Llama Travel.

The venues and hotels were outstanding. In particular one of the guides, Elyston Valentine was amazing and his knowledge on finding and naming wildlife was immense.

For our package we landed in San Jose, where we stayed for 2 nights. Then travelled to Tortuguero, staying in Aninga Lodge for 2 nights; followed by Arenal Manoa for 3 nights; Villa Blanca cloud forest for 2 nights; finishing off with 5 nights at the Hotel Parador in Manuel Antonio (we added extra nights to the last stop to have little beach holiday at the end of our travels).

We particularly enjoyed travelling and mixing with the other families choosing Llama travel. Aninga lodge in Tortuguero really encouraged us to chat and mix when it chose where you would be sitting for your meals and putting 2 or more families at the same table. This meant when we travelled to the next venue, we were all already chatting and sharing photos.

The team at Llama were quick to respond to all my emails and questions. When we found out, after we had booked, that our son (aged 16) has coeliacs disease and can't have any gluten at all in his diet, they were happy to contact all the venues and ensure there were suitable food options available.

Everywhere we stayed were really helpful with his diet and nothing was too much trouble. We have no hesitation in Llama Travel and hope to travel with them again soon.

10 August 2023
Unprompted review
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Reply from Llama Travel

Hi Liz. Thank you for sharing your feedback. It's great to hear that you had such a good trip in Costa Rica, and that the guide, Elyston, was so helpful. We'd be delighted to help you plan any future trips Latin America, or anywhere else! Thanks. Luca.

Rated 5 out of 5 stars

A Passage Through Mexico

My trip to Mexico was simply amazing. Had a minor hiccup early on as my baggage didn’t arrive on air Canada flight, so I was stressed but Luca and his team in Mexico were constantly in touch to help me. All thanks to Luca and Kathya, got my luggage back in time. After that, it was just flawless trip, amazing locations. Especially sumidero canyon, palenque, yaxilan temples. Knowledgeable guides, and on time service. Seeing Mayan sites was a dream come true. A memorable trip indeed. Defo plan to visit South America again with Llama. Thank you!!

28 July 2023
Unprompted review
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Reply from Llama Travel

Thank you for your kind words. We are delighted you had such a great trip. Mexico truly is memorable. When you want to return to Latin America or would like to visit any other of our destinations please get in touch and we will be more than happy to help. Gary

Rated 5 out of 5 stars

Top quality service for Peru and will use again

We had been recommended Llama Travel by a Headteacher colleague who said their care and attention was second to none. Having booked a Peru trip pre-Covid the company moved on our booking, answered any queries and gave great advice to help us decide when best to go. We had such an amazing time in visiting two bucket-list locations of Machu Picchu and Lake Titicaca and having high quality guides throughout. All hotels, transfers, flights and entrance tickets were handled for us and we will definitely be using Llama Travel for future trips.

4 August 2023
Unprompted review
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Reply from Llama Travel

Hi Graham, thank you for such a shining review. We're so glad you enjoyed your trip to Peru, and look forward to helping you with any future trips! - Josh

Rated 5 out of 5 stars

Peru 2023

We had a fantastic tour of Peru. Every part was very well organised and the guides and drivers were friendly,helpful and informative. We enjoyed our tours in the Amazon rainforest, around the towns and cities,up to Machu Picchu, across the Andes to lake Titicaca and on to Colca Canyon. All the views were amazing as was the sight of 10 Condors flying above us and into the canyon. Every part of this holiday was wonderful and I reccomended it to all my friends on our return.

26 May 2023
Unprompted review
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Reply from Llama Travel

Hi Elaine, thanks for this review! We're so glad you enjoyed your time in Peru, and would be more than happy to assist you with any future holidays. Best, Josh

Rated 5 out of 5 stars

Experts in their field

My wife and I went to Botswana and Zimbabwe (for Victoria Falls) using a package curated by the team at Llama travel. We are experienced travellers, often making all our own arrangements, but decided that this particular trip would benefit from expert input. We certainly got that from Llama, who we had never used Llama before. From start to finish the communication was good, friendly and informative. Our various options were discussed, enabling us to have input into our travel schedules (number of nights at different locations) and accommodation choices. They subcontracted the safari portion of the trip to their nominated agent Letaka (see separate review on Trip Advisor) - who were clearly top notch also. Everything worked out better than we could have reasonably expected, and I cannot imagine a better overall experience than the one that Llama put together for us. I have no hesitation in recommending this company - you know that your travel plans will be in good hands.

22 June 2023
Unprompted review
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Reply from Llama Travel

Hello David, thanks for you review. We are delighted that you had such a good time in Botswana and Zimbabwe, and would be happy to help you with any future holidays! All the best. Josh.

Rated 5 out of 5 stars

Our first time booking with Llama…

Our first time booking with Llama Travel and they were excellent. We went on a family holiday to Peru with our teenage girls, 17 & 15 - perfect trip for them. Everything was really well-organised, Otto and Gary were really helpful in booking the holiday and answering all our questions in the lead-up to going. The hosts on the ground were very welcoming and helpful. The tour guides in the jungle and at Sacred Valley really went above and beyond to ensure we had a memorable trip. It felt like we were visiting good friends who were showing us around where they lived and giving us insight into their lives, rather then being shown around by tour guides. Their care, attentiveness, enthusiasm and affability were exceptional. Our daughter had an ankle injury 2 days before we travelled and we arrived in the jungle to find our accommodation had been upgraded to make things easier for her - so incredibly thoughtful and made all the difference. We will definitely book with them again.

14 July 2023
Unprompted review
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Reply from Llama Travel

Hello Anu, thank you for your kind words! We're glad you had an excellent time in Peru, it's one of our favourite destinations. Please let us know if we can help you with any future trips.
Best regards, Josh.

Rated 5 out of 5 stars

Certainly use Llama Travel again!

We booked the Incas & Conquistadors+Jungle trip to Peru with Llama Travel, the first time we had used the company...and the holiday was brilliant. The customer service was excellent and logistics on the whole holiday was spot on.
When a guide or representative stated a pick up time they were always there on time.
The jungle experience was everything we wanted. We stopped at the Hacienda Concepcion. The food was excellent! We stopped in a Cabana which is open but covered in firm netting and we did not find one insect inside our accommodation which delighted my wife! The guides on ALL our tours were brilliant!!
The village at the bottom of Machu Picchu is stunningly beautiful and Machu Picchu is...well breath taking!
A good thing with this trip is you had an option to book a trip or have a free day. I am a bird watcher so we had two free days one in Lima, one in Cusco and booked a taxi from the hotel to some nature reserves which was great for us!
So the holiday we booked with Llama Travel is an 11 out of 10. Great company!

5 May 2023
Unprompted review
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Reply from Llama Travel

Dear Martyn. I am delighted that you had such a great holiday and were able to go birdwatching. Peru really is excellent for birds. If we can help you with planning a holiday to another destination, please let us know. Luca.

Rated 5 out of 5 stars

Colombia was truly magical!was our second holiday with Llama…

This was our second holiday with Llama Travel. Excellent customer service delivered by Otto, Gary and Paige. Colombia Tour exceeded our expectations! The local guides and reps were super efficient and kind. Hotels and excursions were fantastic. Highly recommend this tour and the company!

23 February 2023
Unprompted review
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Reply from Llama Travel

Dear Miss Jamali. Thank you for your kind words. We are delighted that you had a great trip in Colombia. It's a fabulous place with lovely people and amazing scenery and culture. Please let us know if we can help you with any future travels. Luca.

Rated 5 out of 5 stars

The best way to see Argentina & Brazil

The whole trip went like clockwork. All Llama representatives were friendly & professional, the guides in particular were brilliant. Faultless.

29 October 2022
Unprompted review
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Reply from Llama Travel

Dear Helen. Thank you for your lovely review. We are delighted that you had such an enjoyable trip. Please let us know if we can help you plan another holiday in future. Luca.

Rated 5 out of 5 stars

there is no praise too high for Llama Travel

My wife and I travelled recently to Peru on a trip organised by Llama Travel. We absolutely cannot praise Llama highly enough. The itinerary was fabulous and everything went like clockwork - all the guides and reps were excellent.

28 October 2022
Unprompted review
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Reply from Llama Travel

Dear Geoff. It's great to hear that you had such a wonderful trip. Peru is such a special place for Llama Travel, and we are always delighted when travellers enjoy visiting so much. Thank you for your kind words. Luca.

Rated 5 out of 5 stars

Travelled to Equador and Galapagos…

Travelled to Equador and Galapagos Islands with Llama Travel in May. The holiday itself was absolutely the best trip of a lifetime and not only lived up to expectations but exceeded it. Llama themselves were so easy to deal with and all parts of the trip ran extremely smoothly. We were able to alter the itinerary easily and all staff gave great advice re choices and experiences to have.
We've already looked at booking with them again next year for Costa Rica, can't praise them enough!

30 June 2022
Unprompted review
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Reply from Llama Travel

Hello James, thank you for your great review. We would be happy to help you plan your Costa Rica adventure! Kind regards, Paige.

Rated 5 out of 5 stars

Amazing Costa Rica…

From first booking our trip to our journey home our tour of beautiful, lush Costa Rica was perfect. Staff at Llama Travel were always available to answer my many questions (shout out to Gary Finnerty) and from our hotels, to our activities and transportation between everything ran like clockwork & we always felt in safe hands. We were a small group (3) so having our own tour guide (George) & driver (Marlon) felt like a very personal service. We did the Best of Costa Rica + Manual Antonio, a 12 night trip which we felt gave us a very good, if brief, snapshot of the true Costa Rica. Will definitely be booking through Llama again for our next big adventure.

23 March 2022
Unprompted review
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Reply from Llama Travel

Hello Daniela, thank you for your very kind words. We are so pleased you had a great time in Costa Rica. Looking forward to helping you plan your next adventure! Best wishes, Paige

Rated 5 out of 5 stars

Just back from a trip to Costa Rica

Just back from a trip to Costa Rica. Apart from the fact that it wasn’t long enough, it was a joy to get to somewhere warm with abundant wildlife and gorgeous scenery. It had been on my to do list for a while and it didn’t disappoint. This was my third trip with Llama travel and everything went like clockwork, the guides and drivers were extremely attentive and pleasant. I would definitely recommend Llama Travel. And Costa Rica is a great destination but spend as long as you can there extend with extra days at Manuel Antonio at the end if you can!! The direct BA flight was a bonus!

8 February 2022
Unprompted review
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Reply from Llama Travel

Hi Joanne, thank you for your amazing review and kind words. We are delighted you had a great time in Costa Rica. Looking forward to helping you organise your next holiday to Latin America, Africa or Europe! Best wishes, Paige

Rated 5 out of 5 stars

Amazing Service, Amazing Holiday

Just back from our amazing trip to Costa Rica and from the moment of booking to arriving home Llama Travel has been exceptional. In the lead up to our holiday any questions or queries were met with quick and informative replies that made travelling with pandemic restrictions as painless as possible. Upon arriving in Costa Rica every guide and driver we had were incredibly friendly and welcoming. They were all knowledgeable and excited to show us their beautiful country, always going the extra mile to make the trip that bit more special.

I cannot recommend Llama Travel highly enough, thanks to them we'll have memories for life. Thank you very much to Gary and Mari especially for helping it all come together, can't wait for our next trip with Llama Travel!

1 February 2022
Unprompted review
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Reply from Llama Travel

Hi Bali, thank you so much for your lovely review and kind words. Get in touch if you'd like to plan another holiday to Latin America, Africa or Europe in the future. Kind regards, Paige

Rated 5 out of 5 stars

Marvellous Mexico

Had a fantastic holiday in Mexico arranged by Llama Travel. We stayed in Mexico City, Oaxaca, San Cristobal, Palenque, Merida and Riviera del Maya. Everything was well organised and efficient including the transfers and organised trips. The local guides were excellent, being both friendly and knowledgeable. Hotels were very good and well located. We had a brilliant experience of many different areas of Mexico, the history, flora and fauna as well as lots of inside information from the guides. Prior to the holiday we were well supported by staff in terms of travelling and the COVID restrictions. I would recommend Llama Travel to everyone.

29 January 2022
Unprompted review
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Reply from Llama Travel

Hi Karen. Thank you for the excellent review. We are delighted that you enjoyed your holiday to Mexico. Best wishes, Paige

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