Living Proof Reviews 7

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Hair Product Store
  2. Beauty Product Supplier
  3. Cosmetics Store
  4. Hair Extensions Supplier

Information provided by various external sources

Living Proof eCommerce Living Proof


Contact info

3.4

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

How breath exercises can heal your body also

You know what? beginning the year with this incredible experience was priceless.
Since working with Sachin, I realize my belly muscle is getting stronger. I'm now taking less meds, because I can breath the pain away.
And my experience on this one: when I got on top of the mountain, there was a man standing looking down at the houses below. As I got to the top, he dissapeared. I saw my younger version lying on the ground drunk. It was not easy to hug her when she got up. I was in too much pain, I didn't even feel her.
My older version was at peace, using a stick but looking more like my grandmother. And my maternal grandmother was not using a stick. I emphasized this because I didn't know my partenal grandmother.
Inhaling through the mouth hurts my throat. But it doesn't hurt when I exhale through the mouth.
I need to do this exercise again till I make peace with my past.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst customer service

Living proof has the worst customer service. They had a Labor Day promotion stating that if you spent $70 you would get three free travel size products. I selected the products and placed my order. After receiving my order the three travel size products were not included.
I contacted customer service and they said that the minimum spend was $75 and I had only spent $74. I've sent them several screenshots from their own promotion which states the minimum spend is $70, not $75. No response
I will dispute this with my credit card. I refuse to pay for return shipping for their mistake in their unwillingness to correct it

9 September 2025
Unprompted review
Rated 1 out of 5 stars

Fake product, no refund

Unfortunately I believed all the positive reviews and invested over $100 and a lot of hope in these products, which do absolutely nothing. If anything, my hair is falling out even faster. They have no refund policy like a lot of other hair loss companies so literally just take your money. It’s awful to have people taking your hard-earned cash and offering false hope to desperate women who will do anything to get our hair back. Shame on them.

5 August 2024
Unprompted review
Rated 1 out of 5 stars

No customer service

I love their shampoo, but their customer service is nonexistent. My 3rd order from them never arrived. I have attempted to contact their customer service several times with no response. Their product is way too expensive for a 1 in 3 chance for the package to not arrive amd be out $140.00. Was going to be a life long customer. Now not so much.

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful company to order from.

I went to return the merchandise I bought and they told me they would refund my money within 5 days and also to not send the product back but to pass it along to a person whom it might work for.
This company evidently bends over backward to please the customer. I have other Living Proof products that I absolutely love and will continue to order from their company due to the wonderful PR in the company.

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Silly me for giving second chances…

I am going to try their products one more time. Wasnt thrilled with the first products they recommened adter taking their online hair quiz. I recently placed another order which has not arrived yet. Went to track it and it says to contact company because they cant find it under the order number or tracking number that living proof emailed me. So i reached out to the company and their service is down..NOT HAPPY!

7 June 2022
Unprompted review
Show reviews in all languages. (7 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look