Little Caesars Reviews 

326
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about receiving incorrect orders, missing items, long waiting times at the stores, and unhelpful staff members who struggled to manage basic requests. Reviewers also noted consistently poor food quality, mentioning that the items were often cold, burnt, completely missing essential ingredients, or lacking proper toppings. Some reviewers were happy with the food, describing it as delicious and noting that the local staff members were extremely friendly and welcoming. Others mentioned that certain specialty items like the bread products tasted great and provided a surprisingly pleasant and satisfying meal option.

What people talk about most

Product

Clients share negative opinions on product, reporting that pizzas are often not fresh, dry, or cold upon... See more

Order

People report negative experiences with order due to frequent mistakes and poor service. Consumers often... See more

Quality

Reviewers highlight negative aspects of quality regarding their food, noting that pizzas are frequently old,... See more

Staff

Customers consistently note negative experiences with staff, describing rude attitudes, poor communication,... See more

Service

Reviewers mention negative feedback about service, expressing deep disappointment and frustration with the... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a Hawaiian pizza which should have been ham and pineapple. Currently my mouth is burning and nose is running from some very spicy something that is in my Hawaiian pizza. Not happy! I don't d... See more

Rated 2 out of 5 stars

The Grand Island Bosselmans location. Pizza was good one we finally got it. Understaffed with 2 people running Ceasars and Subway together. Neither trying that hard. Waited probably 7 minutes just to... See more

Rated 1 out of 5 stars

I ordered two pizzas from the Godfrey store when I got home and opened them they were not fresh and looked as of they had been sitting and not made fresh, they basically just stuck my ticket on premad... See more

Rated 1 out of 5 stars

I placed an order for $40 on the app, which of course immediately placed a hold in my checking account. An hour and 20 minutes after placing the order, I called to be told by two different employees... See more


Company details

  1. Pizza Delivery
  2. Online Food Ordering Service
  3. Pizza Takeaway
  4. Take Away Service

Information provided by various external sources

Little Caesar Enterprises Inc. is the third-largest pizza chain in the United States, behind Pizza Hut and Domino's Pizza.


Contact info

1.9

Poor

TrustScore 2 out of 5

326 reviews

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1-star

No history of asking for reviews

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1.9

All reviews

(326)

96 reviews in the last 12 months

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Rated 1 out of 5 stars

Little Caesars application on Play Store or App Store

Little Caesars has an application if you decide you're going to order through it prepare if your order gets wrong to never see your money again. First time I ordered off the app they offered a great delivery deal which of course will be third party through doordash and then I get the wrong food I've spoken with customer service five times in 20 days and every time they try to defer to doordash when Little Caesars is on my credit card statement and I ordered it through the Little Caesars app so if you like Little Caesars just go into the store it's your waste your time any other way it's like a vacuum and it will just continue to suck and suck from you and tell you just get tired and feel like burning money

5 September 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 2 supreme pizzas WORST PIZZAS EVER!!

I ordered 2 supreme pizzas, asked for them to exchange the pepperoni for pineapple. When I got the pizzas home... they did not look like the pictures of what a supreme pizza looIks like.. not even close. What toppings that they put on the pizza were in the middle of the pizza. 3" all the way around the pizza had NO toppings of any kind on there. These were by far the Worst pizzas I have even received. This came from the Paducah Ky location. Im now convinced that I will only ever purchase my pizzas from Dominos from now on and will never buy a little caesars pizza again.

1 September 2024
Unprompted review
Rated 1 out of 5 stars

Today is the 2nd day that my order was…

Today is the 2nd day that my order was horrible. The crust was raw even after I asked for the pizza to be run in the oven twice. I'm assuming that the new workers don't understand how to run the ovens because my order was terrible both days, yesterday and again today. Un eatible both days. Never going back again under this managaement.

16 August 2024
Unprompted review
Rated 3 out of 5 stars

I'm giving 3 stars because on other…

I'm giving 3 stars because on other stores are better than this one,, on vermon and venice on LA this cashier Natalie C.. needs to be nicely and different with customers.. what a really bad mood to attend costumers.. she needs to be respectful!! And thankful as we are as customers...

14 August 2024
Unprompted review
Rated 1 out of 5 stars

Management accountability

I placed and order for delivery and I only received 2 out of 5 items. I just wanted my food delivered. The supervisor at little Caesars on IN 933 in South Bend, IN, and the doordash supervisor did nothing but blame each other and refused to deliver the rest of my food. She was very unprofessional and did absolutely nothing to make sure my order was correct. Of course my account was charged for this already and a refund will take up to 7 days SO IM GLAD YOU TAKE PRIDE IN YOUR TERRIBLE SERVICE!!!! No accountability or apology AT ALL!!!

3 August 2024
Unprompted review
Rated 1 out of 5 stars

Horrific rude manager

Horrific rude manager ! I was told I would be given another pizza for the day old pizza I had received! New rude manager laughed and refused to give me another pizza! Please also be aware food poisoning is common here in Florida. I am informing the state health department next!

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience EVER

I went to Little Caesars in Humble, Tx. The second time l’ve been to this location and l was told my pizza would be ready in 10 minutes, the cashier and Manager the only two people in the store, the manager received a message that her employee was just killed, l apologized for the death. Business must go on four people inside the store and one in the drive through. No apology for the wait. My pizza was hard and burnt.

29 July 2024
Unprompted review
Rated 1 out of 5 stars

Late

Late, Late, Late…not because of delivery, but because Little Caesars hasn’t mastered making a pizza in a timely manner. Lost a customer

26 July 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 2 supreme pizzas and got one…

I ordered 2 supreme pizzas and got one ham and one bacon pizza. Manager wouldn't do anything about it at all. I ordered 2 more, and that time I got supreme, but it was so doughy I couldn't eat it. Horrible pizza and horrible management. I will never order from the one on cottage ever again.

6 July 2024
Unprompted review
Rated 1 out of 5 stars

I know that one review won't change a…

I know that one review won't change a business, however, it may get someone's attention to where a boss might have a sit down with the employees. I've been to the 14th st location a few times now. I live right up the road so why not? Every time I've gone there, my order has been taken wrong, employees have had terrible attitudes, or I've had to go back because something was forgotten by the employee(s). I've tried to give the benefit of the doubt and look past these mistakes, but sheer stupidity is my breaking point. Putting the wrong name on my order then looking at me like I'm stupid just doesn't cut it. This has brought me to make the decision of choosing another franchise for all of my pizza needs. Whether it be pizza hut or domino's, (and I prefer the latter while my husband likes the first of the 2) tonight's experience made this decision a very easy one for me. I know that working in a pizza place isn't rocket science, but there should still be some modicum of professionalism and a minute amount of intelligence no matter where you're working. Thank you for your time and for reading this comment. (Example of tonight's mistake- 1 order of cheesey bread turned into 2- a deep dish was ordered and they put in as a custom round hand tossed and then the wrong name on the order) and if I could give no stars, I would.

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, something a little as a soda flavor change is a challenge for little Cesar employees, done wasted time, gas and money just go from Diet Pepsi to Pepsi 🤦🏽‍♀️ can’t get nothing right man. Never again.

18 May 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a pizza to have bacon on it

I ordered a pizza to have bacon on it. They put sausage on it instead. I do not like or eat sausage. My family members who do, said the sausage tasted gross. I will not be ordering from them again anytime soon…if ever.

13 May 2024
Unprompted review
Rated 1 out of 5 stars

The Little Caesars in College Park…

The Little Caesars in College Park Square is the WORST! Employee's are lazy and don't wanna work. I went in there to buy pizza and the employee was sitting down and told me the system were down but there was NO sign on the front door saying so. They don't even greet you when you walk in, they just take your order.

28 April 2024
Unprompted review

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