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Litecraft Reviews 

7,411
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 412 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and appealing design of the products, often finding them to be excellent value for money. People frequently highlight the swift and efficient delivery service, with many orders arriving quickly and well-packaged after an easy ordering process. However, some customers also noted occasional issues with delivery, such as items being misdelivered, damaged, or mishandled by drivers. A few other people also felt that there were delays in dispatch or a lack of communication regarding order status and expected delivery times, alongside some experiencing product faults.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality, design,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and prompt... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with their purchases and... See more

Price

Customers had positive experiences with price, consistently finding items to be competitively priced and... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of the ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... See more

Company replied

Rated 5 out of 5 stars

Solar Power Light – ⭐⭐⭐⭐⭐ Excellent quality solar light. It was easy to install, charges well even on cloudy days, and gives a bright, warm light at night. It has really improved the look and saf... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, full expected a flatpack product but arrived in well- cushioned, sturdy box with only the tail needed fixing in place and ears tweaked. Strong warm light and decent length of cord. Exce... See more

Company replied

Rated 5 out of 5 stars

Great advice and support from Salim at the Leeds store and equally so from Sarah when purchasing online and had a query about delivery and returns. Much better dealing with experts than blindly buying... See more

Company replied


Company details

  1. Lighting Store
  2. Decoration and Interior Design Store
  3. Lamp Shade Supplier
  4. Light Bulb Supplier

About Litecraft

Written by the company

At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!

When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.

Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.

Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights

Litecraft Group Ltd Details

Written by the company

Our customer service staff are on hand 7 days a week to help with any of your queries.

Fast and Free UK Delivery on all Lighting!

Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,411)

371 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Great Range of Products and a Fast Delivery

I ordered a black flush globe light for my bathroom ceiling and it arrived pretty quickly. It is the second one of these that I have ordered as I love their timeless elegance and the warm glow that they create. Litecraft have a great range of products and I have had no problems with them.

5 March 2026
Litecraft logo

Reply from Litecraft

Good evening and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great company and variety!

Loved the lights I had received from them!

25 September 2025
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Delivery was fast as stated & packaged…

Delivery was fast as stated & packaged well, lights are spares as future replacements for same purchased previously.

10 March 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 4 out of 5 stars

All good.....

24 November 2025
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your positive feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Very impressed with this purchase

First time I have used this company, purchased twin security light with sensor, £20 inc delivery, thought it was to cheap to be true, I was very impressed with the item, definitely use again

9 March 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, well packaged, lovely lamps.

6 March 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Excellent value …

Value for money fast delivery looks really elegant and looks more expensive than the Value price, really pleased with the excellent service, will definitely use again.

6 March 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for such a wonderful 5-star review! We are delighted to hear that you love your new light and we look forward to seeing you again soon.

Kind Regards,
The Litecraft Team.

Rated 4 out of 5 stars

Great price

Great price, delivery free and arrived in 24hrs. Easy to install. Many thanks

5 March 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your positive feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Good comms

I ordered 6 spots for the kitchen one arrived damaged, but a couple of emails and up a new one was sent promptly.

1 March 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your positive feedback. We are happy to hear that we were able to rectify the issue. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Perfect shopping experience

My order arrived very quickly and was well packaged and in perfect condition. The quality was gar better than I expected for the price. All in all a perfect shopping experience.

19 February 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, an absolute pleasure to speak to a real person as soon as the phone is answered plus very competent staff members who are empowered to make decisions and very quickly resolve a concern. A pleasure to do business with.

17 February 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great place to shop electrical.

To start , great prices very speedy delivery FREE. Once ordered follow up emails if there are any problems don’t hesitate to get in touch ( and we will sort it out )

27 February 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your wonderful 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery
Beautiful bedside lights
Great design

26 February 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

We were delighted with the service…

We were delighted with the service provided by Michael.
My sister and I were buying different lights and Michael's advice and knowledge were excellent. He helped us find exactly what we wanted. He was very courteous and patient

1 March 2026
Unprompted review
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your wonderful 5-star review. We are delighted to hear that you had a great shopping experience in our store. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Delivered on time and lights are of…

Delivered on time and lights are of excellent quality and great value for money

4 February 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

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