Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Solar Power Light – ⭐⭐⭐⭐⭐ Excellent quality solar light. It was easy to install, charges well even on cloudy days, and gives a bright, warm light at night. It has really improved the look and saf... See more
Company replied
Fast delivery, full expected a flatpack product but arrived in well- cushioned, sturdy box with only the tail needed fixing in place and ears tweaked. Strong warm light and decent length of cord. Exce... See more
Company replied
Great advice and support from Salim at the Leeds store and equally so from Sarah when purchasing online and had a query about delivery and returns. Much better dealing with experts than blindly buying... See more
Company replied
Company details
About Litecraft
Written by the company
At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!
When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.
Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.
Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights
Litecraft Group Ltd Details
Written by the company
- Our customer service staff are on hand 7 days a week to help with any of your queries.
Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.
Contact info
Gorse Mill, OL9 9RJ, Chadderton, United Kingdom
- 0161 359 4777
- customerservice@litecraft.co.uk
- www.litecraft.co.uk
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great prompt delivery/service
Great prompt delivery/service , amazing customer service on the phone when I rang up to enquire about the item and to put the icing on the cake the item was received promptly.
15 April 2026
Reply from Litecraft
Good morning, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Great item at a very good price
Great item at a very good price. The quality is as described and the delivery very quick 👍
8 April 2026
Reply from Litecraft
Good morning and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Excellent service.
Most helpful sales person.
Items delivered extremely quickly.
Good quality wall lights.
Very pleased with purchase.
9 April 2026
Reply from Litecraft
Good evening and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Great advice and service
Great advice and support from Salim at the Leeds store and equally so from Sarah when purchasing online and had a query about delivery and returns. Much better dealing with experts than blindly buying from Amazon.
13 April 2026
Reply from Litecraft
Good afternoon, and thank you for your wonderful 5-star review. We are delighted to hear that we could assist you with your purchase. We look forward to seeing you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good afternoon, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good afternoon, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good morning, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Good experience from ordering to…
Good experience from ordering to receiving our goods. Prompt efficient service. Pleased with our product.
6 April 2026
Reply from Litecraft
Good evening, and thank you for your lovely 5-star review. We are delighted to hear that you had a great experience. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Easy website to order online
Easy website to order online, kept updated on delivery. Excellent service and company to deal with.
11 April 2026
Reply from Litecraft
Good morning, and thank you for your lovely 5-star review. We are glad you are happy with our service, and we do hope to see you again soon.
Kind Regards,
The Litecraft Team.
Great quality lights and quickly…
Great quality lights and quickly delivered. We will definitely order from this company again.
11 April 2026
Reply from Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good morning, and thank you for your lovely 5-star review. We are glad you are happy with our service, and we do hope to see you again soon.
Kind Regards,
The Litecraft Team.
A Superb And Professional Service Much…
A Superb And Professional Service Much Appreciated
7 April 2026
Reply from Litecraft
Good afternoon, and thank you for your amazing 5-star review. We are glad you are happy with our service, and we do hope to see you again soon.
Kind Regards,
The Litecraft Team.
Very easy to order and arrived well…
Very easy to order and arrived well packed and on time
No issues
5 April 2026
Reply from Litecraft
Good afternoon, and thank you for your great feedback. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Very easy to order and good value
It was very easy to find what I was looking for, the product was exactly as described, it met my needs precisely and was very good value. Furthermore, all of the information about my order was clear and the delivery was very prompt.
30 March 2026
Reply from Litecraft
Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Delivery and quality
Quick delivery, looks and feels great quality, haven’t installed yet but all good so far
5 April 2026
Reply from Litecraft
Good morning, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Lovely Lampshade
Lovely Lampshade. So pleased. Prompt delivery. Well packaged. Would recommend.
5 April 2026
Reply from Litecraft
Good morning, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good morning, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
I ordered a chandelier and 2 days and later…
I ordered a chandelier and 2 days later it delivered safely. The chandelier is elegant, exquisite and I love it!
18 March 2026
Reply from Litecraft
Good afternoon, and thank you for your amazing 5-star review. We are glad you are happy with your chandelier, and we do hope to see you again soon.
Kind Regards,
The Litecraft Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.