Ok, I ONLY decided to write this review to help others who might be undecided.... I truly thought this was a scam after reading reviews, seeing A LOT of discrepancies on their website (o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
It took quite some time to receive the product and well I’m a little less that impressed. I will use it more to insure it’s not user error
Company replied
Not quite as effective as I have hoped but still beats an iron and ironing board
Company replied
The device works as advertised, but there were NO printed directions provided. Also, the packaging was very cheap and not worthy of the product price. Overall I'm very pleased, but Lissaire needs to... See more
Company replied
Company details
Written by the company
At Lissaire, we believe life is for living not ironing. We set out with a simple mission: to transform one of the most tedious household chores into something effortless, freeing you to start your days calm, ready, and stress-free. Our signature solution, the Lissaire Smart Ironing & Drying Machine, brings that mission to life. With a quick attachment of a shirt, trousers or even shoes, you simply select your settings, press start, and let Lissaire do the rest. In minutes your clothes come out crisp, dry, and ready to wear no ironing board, no stress, no sweat. We built Lissaire with three values at heart: convenience, quality, and everyday ease. Designed to handle a wide range of garments shirts, trousers, dresses, polos, and shoes our system is meant to fit seamlessly into modern, busy lives. More than just a product, Lissaire is part of a lifestyle shift. We want to give our users back their time and energy so they can focus on what really matters: mornings without rush, comfort without compromise, and clothes that look good with minimal effort. Your satisfaction matters to us. We stand behind our product with a commitment to quality, good design, and support so Lissaire isn’t just another device, but a dependable part of your daily routine.
Contact info
United Kingdom
- lissairehelp@gmail.com
- www.lissaire.com
3.3
Average
113 reviews
Replied to 86% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It took a little while to be shipped
It took a little while to be shipped, and it occupies a bit of space, but it thankfully works well on shirts that would otherwise need to be ironed.
18 March 2026
Not working
18 March 2026
Works fine
From a sales perspective it was good looking. Then I got scared since the follow or claim section was not clear or difficult to follow, made me think it was a scam. Ended up in a safe delivery of the product and it works just as described.
17 March 2026
I am very disappointed in this product
I am very disappointed in this product. I was able to put it together okay... kind of complicated, but it takes up SO much space, unless I take it apart every time. I doubt I'd want to construct it every wash day. However, my big complaint it that it doesn't really take out all the wrinkles, regardless of how tight the fit. The button placket at the front of shirts does not get steamed flat and still needs to be properly ironed. I regret spending over $200 on this and would like to return it and get a refund. What are my chances?
9 March 2026
10/10 positive experinece
Thanks Lissaire for excellent service! I recommend this store to everyone.
30 March 2026
Unprompted review
Saves so much time
Lissaire provided the best customer service and took extra care in making sure my setup was perfect! The service is a must have and it has saved me so much time. It's given me back time to dedicate to my loved ones that was sorely missing. Especially with the fast shipping, I only wish I could have found it sooner
25 March 2026
Unprompted review
Reply from Lissaire
Dear Vaery,
Thank you so much for your incredible review.
We’re absolutely delighted to hear that our team was able to support you and ensure your setup was perfect — that’s exactly the level of care we strive to provide.
It means a lot to know that Lissaire is not only saving you time, but also giving you more time to spend with your loved ones. That’s truly at the heart of what we aim to achieve.
We’re also very pleased that your delivery was fast and that your overall experience was a positive one.
Thank you again for your support and for choosing Lissaire.
Kind regards,
Hana / Lissaire
Reply from Lissaire
Dear Sangishetty,
Thank you for your review — we really appreciate it.
We’re delighted to hear that Lissaire is helping save you time and proving worthwhile for your busy schedule. That’s exactly what we designed it for.
Thank you again for your support and for choosing Lissaire.
Kind regards,
Hana / Lissaire
I had a pleasant experience with…
I had a pleasant experience with Lissaire company... I really love the ironing machine. The only "bad" thing is I waited almost 3 weeks for it to arrive, but I recommend everyone to be patient, this company is really professional!
2 April 2026
Unprompted review
Reply from Lissaire
Dear Јелена,
Thank you so much for your kind and thoughtful review.
We’re delighted to hear that you had a pleasant experience with Lissaire and that you love the ironing machine — that means a lot to us.
We also really appreciate your patience with the delivery time. While international shipping can sometimes take a little longer, we’re glad to hear you felt it was worth the wait.
Your recommendation and support truly mean a great deal to us — thank you again for choosing Lissaire.
Kind regards,
Hana / Lissaire
excellent service
excellent service, good communication and AMAZING product! this ironing device really saves time and it's easy and fun to use
7 April 2026
Unprompted review
Reply from Lissaire
Dear Jeca,
Thank you so much for your fantastic review.
We’re delighted to hear that you had a great experience with our service and communication, and that you’re loving the product. Making ironing quick, easy, and even enjoyable is exactly what we aim for.
Your feedback truly means a lot to us — thank you again for your support and for choosing Lissaire.
Kind regards,
Hana / Lissaire
10/10 service
10/10 service
I recommend this store to everyone. I even got my mom one. It makes life so much easier
7 April 2026
Unprompted review
Reply from Lissaire
Dear Nikola,
Thank you so much for your kind review.
We’re delighted to hear that you’ve recommended Lissaire to others — and even got one for your mom! That means a lot to us. It’s wonderful to know the product is making life easier for you both.
Thank you again for your support and for choosing Lissaire.
Kind regards,
Hana / Lissaire
Very good product
9 March 2026
Reply from Lissaire
Dear Dragos,
Thank you for your review — we really appreciate it.
We’re pleased to hear that you’re happy with the product and that it’s meeting your expectations.
Thank you again for choosing Lissaire.
Kind regards,
Hana / Lissaire
The device works as advertised
The device works as advertised, but there were NO printed directions provided. Also, the packaging was very cheap and not worthy of the product price. Overall I'm very pleased, but Lissaire needs to refine the customer experience.
7 March 2026
Reply from Lissaire
Dear, Thom,
Thank you for your thoughtful and balanced review — we really appreciate your feedback.
We’re pleased to hear that the device is working as expected and that you’re overall happy with the product. That means a lot to us.
We also sincerely appreciate your comments regarding the instructions and packaging. We understand how important a complete and premium experience is, and this is something we are actively working to improve. While we do provide a user manual video on our website and instructional content on our YouTube channel, we recognise the value of clear printed guidance and are reviewing this as part of our ongoing improvements.
Your feedback on packaging is also noted, and we are continuously working to enhance this aspect to better reflect the product itself.
Thank you again for your honest feedback and for choosing Lissaire — it genuinely helps us improve.
Kind regards,
Hana / Lissaire
it took too long for 1 shirt and T…
it took too long for 1 shirt and T shirt to be iron.
Also its not perfect smooth still can see the crease and already wrap put aside the carton.so dispointed
9 March 2026
Reply from Lissaire
Dear Fauziah,
Thank you for your feedback. We’re sorry to hear that the product did not meet your expectations.
Lissaire works differently from a traditional iron, using heated air and garment tension rather than direct pressure. For best results, garments should be slightly damp and properly positioned on the frame, as this allows the system to smooth the fabric more effectively. Cycle times and results can also vary depending on fabric type and thickness.
We understand that if garments are fully dry or not correctly tensioned, results may not appear as smooth as expected. Our user manual video on the website and instructional videos on YouTube demonstrate the optimal setup and can help improve both performance and efficiency.
If you would be open to it, we would be happy to provide personalised guidance based on the garments you are using. Please feel free to contact our support team at info@lissaire.com
with your order details.
Kind regards,
Hana / Lissaire
This product is a let down
This product is a let down! It does not work as advertised even after sufficiently wetting the garment. It is a hot fan for $200.00 USD. Now, if you had the sense to have a water tank and steam came out....that would be an impressive product. Ask your product manager to resign and give your marketing boss a promotion!
7 March 2026
Reply from Lissaire
Dear Dahmas,
Thank you for your feedback. We’re very sorry to hear that the product did not meet your expectations.
We understand your frustration, and we appreciate you taking the time to share your perspective. Lissaire is designed to work using heated circulating air and garment tension rather than steam, which allows for hands-free drying and smoothing. However, we recognise that if expectations are based on traditional steam irons or steamers, the experience can feel different.
For best results, garments should be slightly damp and properly positioned to allow the system to create enough tension to reduce wrinkles effectively. Fabric type and thickness can also impact the final outcome.
That said, we take feedback like yours seriously and will pass it on to our product team as we continue to improve both the product and overall experience.
If you would be open to it, we would be happy to review your case further or provide personalised guidance to help you achieve better results. Please feel free to contact our support team at info@lissaire.com with your order details.
Kind regards,
Hana / Lissaire
Reply from Lissaire
Dear Deborah,
Thank you for your feedback. We’re sorry to hear that you’re having difficulty assembling the product.
The components should fit together securely when aligned correctly, so what you’ve described is not typical. In some cases, this can be due to orientation during setup or a part not being fully seated.
We would recommend taking a quick look at our user manual video on the website or our instructional videos on YouTube, which show the correct assembly step-by-step.
If you’re still experiencing issues, please contact our support team at info@lissaire.com with your order details (and ideally a photo or short video), and we’ll be happy to assist you directly or arrange a suitable resolution if needed.
Kind regards,
Hana / Lissaire
Instructions are muddled and unclear
5 March 2026
Reply from Lissaire
Dear John,
Thank you for your feedback. We’re sorry to hear that you found the instructions unclear.
We understand how important clear guidance is, especially when using a product that works differently from a traditional iron. We are continuously working to improve our instruction materials to make setup and usage as straightforward as possible.
In the meantime, we do have step-by-step instructional videos available on our YouTube channel, as well as a user manual video on our website, which many customers find helpful for understanding the correct setup and achieving the best results.
If you would like, we’d be more than happy to guide you personally. Please feel free to contact our support team at info@lissaire.com with your order details.
Kind regards,
Hana / Lissaire
Knowledgeable and kind people.
9 February 2026
Reply from Lissaire
Dear Geraldine,
Thank you for your kind review.
We’re delighted to hear that you found our team knowledgeable and kind — that’s exactly the level of support we strive to provide.
We truly appreciate your feedback and your support.
Kind regards,
Hana / Lissaire
Only to recommend
Their customer service is truly top-notch—friendly, responsive, and always ready to help. The overall service is incredibly smooth and efficient, making everything so easy from start to finish.
What I love most is how much time it saves me—everything is streamlined and hassle-free. On top of that, the shipping is impressively fast, which just makes the whole experience even better.
Highly recommend Lissaire to anyone looking for quality and convenience!
30 March 2026
Unprompted review
Reply from Lissaire
Dear Marc,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you had such a positive experience with both our product and customer service. Providing friendly, responsive support and a smooth overall experience is incredibly important to us, so your feedback truly means a lot.
It’s fantastic to know that Lissaire is saving you time and making things more convenient — that’s exactly what we aim to deliver. We’re also pleased that your delivery experience met your expectations.
Thank you again for your recommendation and for choosing Lissaire.
Kind regards,
Hana / Lissaire
This was intended as a gift for my…
This was intended as a gift for my mother, but I ended up buying one for myself, too. We both really love the ironing machine, it takes just a few minutes to iron and we don't need to do anything really! recommend Lissaire store
27 March 2026
Unprompted review
Reply from Lissaire
Dear Nacrtaj,
Thank you so much for your wonderful review.
We love hearing that what started as a gift turned into something you both enjoy — that’s such great feedback for us. It’s fantastic to know that Lissaire is making ironing quick and effortless for both you and your mother.
Your recommendation means a lot to us, and we truly appreciate your support.
Thank you again for choosing Lissaire.
Kind regards,
Hana / Lissaire
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.