Lingo Reviews 

111
•
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poor product quality, noting that sensors often failed quickly, detached easily from the arm, or provided inaccurate readings compared to standard meters. People also struggled with unhelpful customer support, long response times, and frustrating software usability issues that made tracking difficult. Though some reviewers were happy with the helpful support team and useful health insights, they still faced occasional hardware difficulties. A few users found the core concept great and experienced smooth tracking when devices actually worked properly. Consumers also mentioned receiving quick replacements when reporting specific failures to the company.

What people talk about most

Product

People report ambiguous experiences with product, noting that while the concept is useful and some sensors... See more

Customer service

Reviewers mention negative feedback about customer service, noting long waiting times, unhelpful automated... See more

Quality

Consumers find quality to be a disappointment due to widespread unreliability and inaccurate readings.... See more

User experience

Reviewers highlight negative aspects of user experience, noting that software glitches, connectivity... See more

Price

Customers consistently note negative experiences with price, describing the product as a complete waste of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

One of three sensors was faulty with horrible customer support. I decided to try them because I favored the “every minute” data that their system offered. I subscribed to a 3 month period, but for an... See more

Rated 2 out of 5 stars

It may be my own stupidity thinking it was possible but Lingo doesn’t make it clear that this device is a needle and not, as they say a “seamless fitting process”. I’m not good with needles anyway but... See more

Rated 2 out of 5 stars

Had purchased their 6 sensor subscription April 1 from their website, after trying 2 sensors purchased from Amazon. The Amazon sensors worked fine, the ones from Abbott themselves, not so much. Over t... See more

Rated 2 out of 5 stars

It’s actually a very good product that provides great data and insights, but….. 1. When a biosensor had obviously failed I had to spend almost an hour on a call to be told the biosensor had... See more


Company details

  1. Translator
  2. also in
  3. Advertising Agency
  4. Online Marketing Agency
  5. Software Company
  6. Software Vendor

Information provided by various external sources

Lingo Communications, LLC "Lingo" was founded by Vincent M.


Contact info

  • Jones Branch Drive 7901, 22102, McLean, United States

  • www.lingo.com

2.0

Poor

TrustScore 2 out of 5

111 reviews

5-star
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1-star

No history of asking for reviews

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2.0

All reviews

(111)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Monitors are unreliable to work

I got the 4 week subscription for the Lingo CGM, which means it comes with 2 monitors. I followed all the application steps to the T. The first monitor wouldn’t stay connected. Customer service was easy to work with and happily sent a new one free of charge. The second monitor stayed on for 8 days—started to come off during upper body, sweaty workouts. The third monitor also wouldn’t stay connected. They happily sent me another one. The 4th appeared to be working but by the 3rd day my blood glucose levels were barely moving, even after a big meal or heavy exercise. The product and the app were nice when the monitors worked. But I’d never use this product again. I had very little faith about monitors working.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Useful tool

The application of their biosensor is easy enough if you follow instructions. I was shocked to learn how various foods impact my blood sugar levels! The biosensor definitely helps me make better choices about my nutrition.

12 March 2025
Unprompted review
Rated 1 out of 5 stars

I’ve received 3 defective units…

I’ve received 3 defective units (purchased a total of 20). The issue I have had is the the needle in the applicator device seems to be broken or loose and falls out when you apply the Lingo (thus it doesn’t pierce the skin and allow the reading filament to be insured under the skin). They issued me a replacement for one of them when I contacted them. But the replacement was the 3rd instance of this same defect. It is too much hassle to ask for another replacement. I’m going to try one of the other devices on the market and see if I have better luck.

28 February 2025
Unprompted review
Rated 1 out of 5 stars

My lingo fell of at day 9

My lingo fell of at day 9! My husbands fell off on day 8. I emailed customer support and asked to have them replaced, and this was their response "We're so glad you reached out to Lingo customer support! It seems like you're experiencing something a bit unusual, as the biosensor is designed to last for 14 days. If you happen to encounter any issues with your first biosensor, please let us know so we can happily assist you in resolving the situation." Canceling now!!!!!!!!

14 February 2025
Unprompted review
Rated 3 out of 5 stars

Mine died after two days and the fix was hard to find

Mine died after two days. I eventually found out that restarting the iPhone corrected the problem, but that information should have been available immediately the product stopped working.
I do like the ability to add freestyle notes about my meals and that they show up on the glucose monitoring chart, but the implementation of that feature is confusing and useful only for "in the moment" evaluations. I would have preferred them to add the ability to export the graph and data with the event contents clearly marked.

13 February 2025
Unprompted review
Rated 3 out of 5 stars

Not happy with the lingo app

Not happy with the lingo app. This is the second time that app stopped working. The lingo customer services DO NOT reimburse on days lost to their error. Not great Lingo!

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

I found customer service at Lingo to be very responsive. My Lingo devices arrived as expected, and were easy and painless to apply. After two full months of use, I can say I know have a clear idea of what creates spikes for me and how to manage both food/beverage intake and exercise to keep my glucose fairly steady and within a healthy range. While weight loss was not the goal, it has been a happy and unexpected result. I had glucose levels at the prediebetic level, and now, 2 months later, I am confident that I will not find myself living with diabetes. To my mind, Liingo allowed me to listen directly to what my body was telling me it needed. I am deeply grateful for this opportunity Lingo afforded me to learn and make needed behavioral changes.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

I used it for one month and if you can…

I used it for one month and if you can afford it I would highly recommend it . Sadly I can’t afford $89 a month . I did notice that the results between pricking my finger method and lingo were off by 10 -20 so if lingo read I was at 140 the other would read 130 or 120 . Not that far apart . If I can get a whole month for $49 I would continue sadly the additional $40 is just too much for me to commit .

31 January 2025
Unprompted review
Rated 5 out of 5 stars

The Lingo device exceeded my expectations

I have just finished using the Lingo device a week ago. It really exceeded my expectations. I am 63 and pre-diabetic. I learnt a huge amount. Being able to experiment with different foods each day was the most useful aspect. It was alarming how my usual breakfast 'spiked'. Even toast was an issue. By the end of two weeks I have had changed my diet completely. I found the device easy to work with and soon forgot it was on my arm. I will probably get one again after some months. I would definitely recommend.

23 December 2024
Unprompted review
Rated 1 out of 5 stars

I put my Lingo on last night and this…

I put my Lingo on last night and this morning it told me it’s a defective Lingo that I need to get a replacement (brand new device) but when I called the customer service phone number it’s a fake phone number and I can’t get a hold of anybody! I lost $50 of the deal. This is a total scam.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely love this biosensor

I absolutely love this biosensor! I ordered 2 and learned so much about my body and how it reacts to certain foods. It completely changed the way I ate and the way I felt! They were super easy to attach to my arm and stayed on without any issues for the full 2 wks. I did order waterproof covers from Amazon and changed those every 2-3 days so that may have helped. I liked this product so much that I reordered a 12 wk supply. I’m a 54 yr old menopausal female and this has helped me with my weight, and my mood more than anything else I’ve tried in the last 4 yrs. The shipping was quick, the price is great, it’s easy to use and I feel like I’m in control of my body again.

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Weak adhesive, falls off before it’s suppose to be done.

The adhesive weakens and causes the sensor to disconnect way too soon. I had ordered the 12 week plan, after I had ordered the 4 week plan and completed it. The 4 week plan’s first sensor lasted the full 14 days, but the second sensor fell off 3 days early. The first sensor of the 12 week plan only lasted a day after a slight bump on a door frame. I called to attempt to have the rest of the plan refunded, since the sensors are sent once a month, and I still had two months to go. Yet even though I only used one sensor they won’t refund the ones that haven’t even been sent out yet. What is that trash? Do they know their product is garbage so they can stick it to you when their sensors fall off way before their time? Too bad the sensor’s adhesive doesn’t stick as well as they stick it to you. Heaven forbid they approve of different areas to apply the sensor to instead of just the back of your arm. Other CGMs have multiple areas where their sensors can be applied. I will admit they did replace the sensor that fell off on its first day, but it’s probably just going to come off again. Don’t get this product unless you like wasting money.

10 October 2024
Unprompted review
Rated 1 out of 5 stars

My lingo sensor fell out after 6 days…

My lingo sensor fell out after 6 days so not even one week into my two week period. I am in the process of trying to sort this out with Lingo but they are making everything so difficult. Really unhappy at the customer service. Will update review with progress of replacement or refund.

16 October 2024
Unprompted review
Rated 1 out of 5 stars

Only useful if your sugar is typically on the lower side

Could be helpful if your blood sugars are on a normal range. Mine are heightened. The max level this reads is 11.1. I thought it was broken because the reading didn’t move. The whole point of this is to monitor and not need finger lance tests. I bought a finger lance test kit which was able to provide me with a more accurate reading. I’m also not sure how accurate it is. It gave me a reading 1.2 less than the finger lance when my blood sugar started coming down. It took me quite a long time to get a reply from customer service which left me feeling quite anxious about what was happening with my blood sugars.

27 August 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Lingo at all costs

May 11, 2024: I have thought many times that I should report the fraudulent activities of Lingo, but since they had stopped trying to take money from my bank account (i.e. they stopped trying to evade a block on my account) and since I was very busy, I let it go. Today, this filthy company had the gall to have a letter sent from a collection agency for $79.04!!! If anyone owes someone something, Lingo owes me for its unethical behavior and abuse of my time. I wrote what is below some time ago. Now is the time to let the world know of my experience.

Written in summer, 2023: July 8, 2022, Lingo disconnected my landline with absolutely no warning whatsoever. The next month this company charged me $76.18 for service when I was completely disconnected and had no service. I had to dispute this charge with the bank. Lingo was blocked from my account. This company has put me through untold hell trying to find a solution to having no telephone service with no prior notice. Now this company is charging me monthly ($4.05, $5.56, $5.59, starting February 2023) for a line which I never authorized them to install, and which provides no service whatsoever. Lingo changed its merchant ID number in order to get into my bank account again (the bank told me this) and it keeps changing the monthly amount by cents in order to evade a block on a specific monthly amount (the bank told me this too). I am disputing these charges with the bank. The bank told me that, if Lingo continues to try to charge my account, the bank will report Lingo for fraudulent activity. When I have communicated with Lingo, I have been told not to cancel with them until my phone number is ported to another carrier (a complex issue which I was never able to figure out). But I have had no service with them since July 8, 2022. They continue to charge me for NO SERVICE WHATSOEVER AND A LINE WHICH I NEVER AUTHORIZED THEM TO INSTALL. Now my bank has blocked them again. Perhaps they will change their merchant ID number yet another time in order to get into my bank account. Lingo has caused me to waste untold amounts of my time and it has scammed me.

I received this message on August 7, 2023:
On Mon, Aug 7, 2023 at 1:35 PM Customer Care wrote:
Hello,

Thank you for your response. Looking into the account, I do not see a request for cancellation as this account is currently active. If you would like to proceed with cancellation, this account is currently on contract from 06/07/2023 – 06/07/2024. If you wish to proceed with cancellation, an early termination fee of $199.75 will be applied to the final invoice.

Please advise if we may be of further assistance.

Thank you,

This company, Lingo, put me under contract when I had no service with them and had not had service for almost a year! I consider Lingo to be a highly immoral company which should not be in business. In common terms, I consider Lingo to be nothing but a filthy, scamming, trash company. The world needs to know, and to boycott this company. THIS COMPANY CONTINUES TO TRY TO CHARGE ME FOR SERVICE THEY DISCONNECTED, WITH NO PRIOR WARNING, ON JULY 8, 2022.

11 May 2024
Unprompted review
Rated 1 out of 5 stars

Just watched lingo Friday 8th March…

Just watched lingo Friday 8th March 2024.never have I seen such an obvious fiddle.A couple had to guess what the four letter word was beginning with t.After four tries they could not get the answer.With the first two letters in the word being ta the other two teams were asked if they could buzz in with the answer.team A buzzed in and said we think it's taco.Out of all the four letter words in the dictionary they said taco.guess what it was it was taco.Team A duly went on to win.They then have I think 90 seconds to solve a four letter game ,a five letter game and a six letter game.They solved them all with 38 seconds to spare.The six letter word being puzzle which they solved in three steps.Most winners are lucky to get past five letters in the time alloted.anypne who has won in the past has just got there with a few seconds to spare.FIDDLE

8 March 2024
Unprompted review

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