First time purchases from Linen Bundle, duvet, pillows and some pillowcases to try the material out for quality. Very impressive, all the products are beautiful and when I have chance I am going to or... See more
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Company details
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Luxury bed linen delivered direct to your door at a fair price. 100% cotton 500 thread count duvet covers, flat sheets, fitted sheets & pillowcases.
Contact info
United Kingdom
- www.linenbundle.com
Replied to 22% of negative reviews
Typically replies within 1 week
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The linen is so soft comfortable and…
The linen is so soft comfortable and fresh and sorry feeling but also cool
Have already two sets of this…
Have already two sets of this impressive bedding but needed a replacement fitted sheet due to accidental tears. As ever great smooth feeling sheet
Good quality product
Good quality product. Arrived on time. I have ordered the same product previously and would recommend it.
The delivery was fine
The delivery was fine. The mattress cover is exactly what we wanted. Impressed with quality.
The quality has sadly really gone down…
The quality has sadly really gone down and they won't do anything to help me! The sheets used to be so beautiful and soft and now feel scratchy and not premium. when I compare our linenbundle sheets from a year or two ago they are not even close to the same quality. Really sad that the customer service was shockingly bad when I did complain.

Reply from Linenbundle
Lovely linen
Lovely linen. Quick delivery. The sheets are so soft and comfortable. Very happy.
Beautiful duvet set
Beautiful duvet set, the quality is superb, the best thing was the thick elastic on the fitted sheet, it tucks the sheet under nice and tight, I have a deep mattress and topper and it fit perfectly and didn’t move all night
I love linenbundle satin duvet covers
I love linenbundle satin duvet covers. So luxurious . I usually buy one when it’s on sale as they’re pretty expensive.
The most comfortable sheets to sleep…
The most comfortable sheets to sleep in. I have 5 sets now. Wouldn’t have any other
Great product as always
This is my 3rd purchase from the Linen Bundle and I purchased from the Retirement Sale so great value for money. But you don't get the free candle in the sale purchases though...
I bought a bath sheet 3 years ago and…
I bought a bath sheet 3 years ago and used it for the first time then washed it. It has come apart at the seam. Pillow cases have frayed. Apparently they don't have customer online order refs so tough luck.
I was very disappointed
I was very disappointed with my experience.
This company positions itself as a premium/luxury brand, but the towels I received were far from that standard. The quality is noticeably poor, they are very thin, not particularly soft, and overall feel cheap compared to what you would expect at this price point.
What made things worse was the return process. There is no proper system in place: no prepaid label, no simple instructions, and no support to manage the return. As a customer based in the EU, I was left to organize and pay for international shipping back to the UK myself, which can be quite expensive and inconvenient.
Overall, the experience does not match the brand’s positioning. I would not recommend buying from them, at least not towels.
They cancelled my order
Some stuff I ordered wasn’t in stock, they emailed me asking if I wanted to cancel the order or stick with what was left, but they cancelled it before I could reply. Not sure why they didn’t offer or mention different colour options for the bath sheets I wanted. Also, it took several days before they told me what I ordered wasn’t available. Not sure why they’re advertising stuff if it’s not in stock.
Good quality
I like the quality of their products
I like the quality of their products. We have pillows, blankets and all kind of beddings. This was my fourth or fifth purchase.
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