I was looking for the Decoart brand, which is hard to find in the UK. Good choice and good prices - I was able to find almost everything I was looking for (Decoart Americana Acrylic paint in specific... See more
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Bought some foil rolls for my spellbinders GLIMMER system, Lily Grace Crafts have a great selection and are very reasonably priced. I was emailed when my order was shipped and it arrived within the gi... See more
I ordered several acrylic paints, which arrived after some delay. Three were iridescent paints of different colours but none of them contained any pigment whatsoever. I sent an email to the address s... See more
This was my second purchase from Lily Grace. They sell beautiful craft stuff. I am very happy wwith my quality Apple Barrel colours I bought from them. It is a good make and is not expensive at all. M... See more
Company details
Written by the company
Lilly Grace Crafts is committed to bringing you the best craft brands at great prices, covering a wide spectrum of craft products to meet every crafters needs. Whether you're into die cutting, card making, colouring, baking or soft crafts and everything else in-between, we've got you covered. We have a number of the leading craft brands on site, including Spellbinders, Cricut, Ranger, Tim Holtz, Decoart, Folkart, Cadence, Card-io and many, many more!
Contact info
North Place, 82 Great North Road, AL9 5BL, Hatfield, United Kingdom
- info@lillygracecrafts.co.uk
- www.lillygracecrafts.co.uk
I discovered Lilly Grace Crafts while…
I discovered Lilly Grace Crafts while searching for Decoart products and was impressed by the variety and competitive prices. My order arrived on time, well packaged, and included hard-to-find items like Americana Acrylic paint and varnish. While customer service response could be improved, I'll likely shop here again.
DISAPPOINTED
I ordered a few items for a Chrismas project - they marked as in stock and I paid for them. An email received saying order on way. Only to get an email a few days later to say out of stock, really disappointed. I won't be ordering from this company again.
Craft items not arrived
Ordered items from the company, they have not arrived, they have not acknowledged my emails about concerns
Haven’t received my products
Haven’t received my products. Didn’t respond to my email and had no correspondence after purchase. Really needed these before Christmas so very disappointed
Good products on time
I have only received part of my order…
I have only received part of my order and I've had no response to my email about this and no refund so sadly have to leave this poor review.
I ordered one Green pad through your…
I ordered one Green pad through your website, however when I received it, was black instead of green. I have contacted you through the email explaining the issue, and I am still waiting for any solution, either to receive a refund or a green pad in , as was what I bought and paid.
Ordered 3 die sets
Ordered 3 die sets. Took 3 weeks for first die to arrive.
Contacted Lily Grace so many times and only replied to one email, no response to the rest. Then received 1 more die stating on the invoice the other die was out of stock. No refund given and yet again no reply to my emails. I got PayPal to intervene as that was my source of payment and eventually Lily Grace refunded me for one die set, thanks to PayPal. I would not use Lily Grace again purely because of the slowness of delivery and no replies to my emails which is unacceptable
Good company, fabulous service.
I have ordered from you a few times always arrives quickly good prices and fab products.
Very quick delivery of quality products…
Very quick delivery of quality products at good price. Very pleased with service
Happy with the customer service
My order was as described and arrived in good condition. Would buy again from this vendor.
Lovely quality items at a great price…
Lovely quality items at a great price with good service! Thank you!
I had a swift delivery and was very…
I had a swift delivery and was very satisfied. I have purchased items from here before without any problems.
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