Lightspace Reviews 

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TrustScore 3 out of 5

3.2

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3.2

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TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Absolutely appalling product and service

I bought a replacement lamp from Beijing Starlight Co (aka xprojectorlamp on eBay or lightspace.com.cn/) for our Epson EH-TW5900 2000 Lumens Full HD LCD 3D Projector. The Beijing Starlight Co lamp exploded with a frightening bang after 20 minutes first use on Saturday evening and gave out a horrible electrical plastic burning smell that took quite a while to clear even with the windows and door open. When I took the lamp out bits of glass fell out of it. I went on Amazon and ordered a new lamp that was delivered Sunday morning (Prime delivery). This lamp has lasted many hours since then so it wasnot he projector that was at fault. I had bought the lamp a fair while back as I did not expect the original lamp to last over 5000 hours like it did. Either this lamp I bought from Beijing Starlight Co was faulty or very poorly manufactured. Either way it was a waste of time and money for me as was contacting Beijing Starlight Co. They made me send photos and then just said it was out of warranty an d that was it. This about the poorest product I have ever bought together with about the worst customer service I have ever experienced. There are plenty of other places to buy projector lamps so i recommend you defintely avoid this terrible company.

15 December 2021
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