Very friendly customer service that helped me when I had tracking info questions. Item arrived in reasonable time in good condition. Thanks again!
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3 to 5 working day fast delivery paid for. Delivered 22 working days later.. unacceptable. They take no responsibility for the fradulent delivery claims. Won't even engage in dialogue for ridiculous... See more
My item was delivered at the end of the 10 days timeframe which they said it would be delivered. At the 8th day, I inquired about the exact delivery date. Liang was curteous and said it should be deli... See more
I ordered four 8-cell (9.6v) 1800 mAh NMh battery packs. They are useless. They get hot at only 200mAh charge, false-peaking continually. After coaxing 1800 mA into them, the best they can deliver aft... See more
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Professional Outdoor & LED Products
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Ordered motion sensitive LED brake/rear…
Ordered motion sensitive LED brake/rear bike light, arrived in 2 weeks as quoted,very bright & powerful,well packaged & pre charged,thankyou would recommend
Thank you very much!
Thank you very much for the fast delivery and the best flashlight in the world! The Nitecore E4K!
Perfect service
Perfect service. I ordered a battery for my quad copter. But I was not able to recharge and get a error message. The customer service told me, that's because of my charger (it was not the original one, delivered by my copter). But they've got the solution for me. I needed a special cable, that they shipped to me very fast. Perfect. The battery is loading now and that was a very kind and excellent service.
Shipping to way to long for item to…
Shipping to way to long for item to arrive. Almost 3 weeks even once Express Shipping was purchased at $40 which said only 7 to 10 days. Very unhappy

Reply from Lightmalls
Perfect
Item arrived, in perfect condition and earlier than predicted and also considerably discounted compare to the US list price (where it was also sold out)
Lightmalls communication was very good
Communication was very good. They were very helpful and exchanged emails easily. I received my order from courrier firm EVRI in the UK. Good tracking. Well packaged in two bubble wrapped envelopes.
Very useful.
Quick and correct delivery.
Quick and correct delivery.
Responsive and direct customerservice.
Overall very good
Good customer service and communication
Miss communication with my original order, however the issue was resolved quickly and customer service was good. Really like my product.
Waited 2 weeks item never arrived
Waited 2 weeks item never arrived. Contacted company, they said would be another 2 weeks. Asked for refund. Recieved refund. Less than I paid. This is a currency scam. Do not use this company.!!! Order number LM22071041438

Reply from Lightmalls
My item was packaged very good
My item was packaged very good, Shipping time was fast. Communication was excellent. Such a great seller to purchase from!!
I ordered 2 torches from lightmalls
I ordered 2 torches from lightmalls, and after taking a month to arrive (seems standard so I knew it would be a wait), when it did come they had sent the wrong colour, I then asked them if they could pay for the shipping to return the item as it was an error on their part, any company I've ever dealt with that have sent the wrong item has done this no questions asked, they proceed to offer me some money back for their error(if you want this option keep pressuring them as they started at $3 and after back and forth they went to $10), but when I told them I don't care for money off, it's not the colour I ordered, they tell me they don't want me to return it as they probably won't get it, finally they accept for me to return it for my money back but even after asking for them to pay for my return, as again, it's their fault, why should their customer have to go out of pocket for something I had no control over, they shipped the wrong item. So I paid to ship it back to them, tracked and signed for, now it's in their city and the courier is claiming no one is in, so they probably gave me the wrong address or something and I'm now down the price of the torch, the price of international shipping tracked and I don't have the torch, really wish I had read this was only a 3.8 on here, and took in the other bad reviews as a lot of the good ones look very generated and automated to inflate their score. Stay away.

Reply from Lightmalls
XTAR 18650 Batteries
XTAR 18650 Batteries
I ordered a few of these from Lightmalls recently. Shipping takes a little extra time, but in my opinion that is offset by the great prices. One of the batteries was dead on arrival, but Lightmalls sent me a replacement. They were quick to respond to my emails, took good care of me even on such a small order, and I'll definitely order from them again.
great customer service and fast delivery
Very happy
Very happy, product came carefully packed and as described. Thankyou
Guys don't order from this site because…
Guys don't order from this site because you will not gonna se your product ! This is the the second Tracking Nr LM21050554896

Reply from Lightmalls
Awesome customer service!
When my package was delayed the worked to find out where it and it was delivered thanks to their diligence. They were awesome and I will definately use them in the future.
You get what you pay for light us…
You get what you pay for light us definitely bright but not for long
Shipping of course took a month))ll)/
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