Lighting Styles Ltd Reviews 

161
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

we sent wrong delivery address, Jon at lighting styles office resolved the situation very professionally for us. nice to be treated as a customer

Rated 5 out of 5 stars

Lighting Styles.co.uk - Absolutely first class company with old school hat customer service values! Nothing too much trouble. Efficient and friendly. Unfortunately the goods I ordered didn’t quite... See more

Rated 5 out of 5 stars

We had an older light fitting fail so tracked down the original supplier for help. The lady at Lighting Styles Ltd could not have been more help and found me a modern alternative - and applied a hands... See more

Rated 5 out of 5 stars

I BOUGHT AN EXTERNAL PIR LIGHT FOR MY FRONT PORCH FROM LIGHTING STYLES 23 MONTHS AGO. THE FIRST LIGHT FAILED AFTER 5 DAYS AND THEY REPLACED IMMEDIATELY WITHOUT ANY HESITATION. THE SECOND LIGHT HAS JUS... See more

Company details

  1. Home & Garden

Information provided by various external sources

UK Lighting Specialist - Supplies designer lighting for house and home together with architectural and professional lighting for commercial use. Extensive lighting ranges include bathroom lighting, outdoor lighting, low energy lighting and led lighting. Lighting design tips and advice on every page


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Soffit downlights…

I recently purchased soffit downlights from Lighting Styles Ltd and was very pleased with both the quality of the product and the competitive pricing. What truly sets a company apart, however, is not just good products and prices, but how they respond when something goes wrong.

In my case, one of the fittings was faulty, and Barry at Lighting Styles handled the issue swiftly and professionally. A replacement was dispatched immediately without any hassle, and the communication throughout was excellent.

This kind of support and willingness to resolve problems is what makes a supplier stand out. I would happily recommend Lighting Styles Ltd for both their products and their outstanding customer service.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Best in class!

I ordered a pendant light and whilst trying to fit it, realised that a gasket was missing. Barry contacted the manufacturing company for the missing part which I ended up received within days.
So impressed by the quality of Lighting Styles' customer service and their product, that I ended up buying more from their website. Refreshing to deal with a company that cares and provides quality products - Thank you Barry!

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent aftercare service

I had a small hiccough with my order and when I contacted the firm, they resolved the issue immediately. I can honestly say I have never had such good aftersales customer service with any other company or organisation. Excellent and extremely apologetic.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

FANTASTIC CUSTOMER SERVICE!!

FANTASTIC CUSTOMER SERVICE!!

I tried to order two pendant lights from the website, unfortunately I could only put one in my basket. I telephoned and spoke to Matt, explaining my predicament. Matt said the light was out of stock but took my number and said he would look into it for me. Matt called me back 10 mins later, offered me the display light for free and threw in two lightbulbs! The lights was delivered within two days and I love them, you cannot even tell what one was the display light. I can honestly say that I have never been on the receiving end of such excellent customer service I will definitely shop at Lighting Styles again!
Cheers Matt

16 September 2025
Unprompted review
Rated 5 out of 5 stars

First time ordering from Lighting…

First time ordering from Lighting Styles so was slightly nervous. Absolutely no need the wireless table lamps were beautiful, the quality was first class, they were packaged really well and included good clear instructions. Arrived 2/3 days after ordering much better than a competitor and at a better price. Thank you, will definitely order again😁

1 August 2025
Unprompted review
Rated 5 out of 5 stars

An excellent company with an amazing…

An excellent company with an amazing service and very professional knowledgeable staff.

Lighting Styles were able to instantly answer the phone, understand customer wishes and guide on materials and lighting choices for my new kitchen, all hassle free!

I don’t know why this model of service does not exist any more in London!

Jonathan, Julie’s and Brian thank you so much for all your help to ensure all items were delivered on time.

BWs

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Doesn’t get much better than this

Doesn’t get much better than this. Spoke to Julie earlier today as I had an urgent order that I needed tomorrow and the website was advertising a few days for delivery. She went above and beyond to help and ensure my order could be delivered in time.
Service this good is hard to come by these days!
Thank you again!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great website. Great service

I was so pleased to discover exactly what i needed, really easily on the Lighting Styles website. Having ordered, the items were dispatched quickly and arrived within days. Great service. Would highly recommend.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

I'm not retail client more of a trade…

I'm not retail client more of a trade customer , I have some very compliicted jobs. I need a partner that I can trust and rely on . I have found them nothing is to much trouble and personal one to one service 10 out of 10

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Great product range and brilliant customer service

The website is wonderful with a huge range of lights to choose from online, ranging from budget options to stunning high-end fittings. As I live locally, I visited the small showroom in person as I needed a few lights in a hurry and was feeling indecisive! Jon who dealt with me was amazingly brilliant in advising me on choices and checking stock. I have no doubt, particularly after reading other reviews, that this exceptional level of customer service runs throughout the company. Would not hesitate to recommend unreservedly! Thank you Lighting Styles!

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Barry was so helpful and this firm is…

Barry was so helpful and this firm is evidently so professional. I called with an enquiry about a beautiful wall light and he sent me photos and emailed me all details. Wish all firms had such excellent customer service and I understand why all other reviews are this positive. Thank you!!

2 May 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Customer Service

Lights look great can’t wait to see them fitted.
I’ve gave 5/5 for the outstanding customer service and I would definitely buy from Lighting Style again! Thank you again to Julie for her prompt response to my email.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Really good produce range

Really good produce range, with friendly and knowledgeable staff. My experience from talking about my requirements, to ordering and delivery was first class.
I had an issue with 2 of my lights after installation, and the team dealt with my problem without any fuss at all. I’m really happy with my lights and my experience. I’d highly recommend.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent customer service

Absolutely excellent customer service. Bought an outside light some time ago but I had lost my receipt/invoice. Having asked if they could help, they requested photos and immediately took up with their supplier who happened to be in Spain. Within 24 hours had a positive response and replacement provided within 48 hours. Very helpful and positive agent helped me with all of this. Could not ask for more and such a refreshing change. Highly recommended.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

I do not normally give reviews but this…

I do not normally give reviews but this company is an exception. The advice and service given is second to none. I rang and emailed them several times with detailed technical questions and had excellent and prompt responses. Prices are competitive and delivery was far better than expected. An excellent company.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service all round

Fantastic service all round. I initially sent an enquiry through as a private householder looking for a solution to a lighting issue I had. I got a brilliant response, which resulted in me sending sketches through of my kitchen and the issue and was given a solution that worked for me. This company went above and beyond for what was only a £65 sale for them. Highly recommended.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Massive choice with excellent service

The Lighting Styles website has a massive selection of lights of all possible styles and price ranges. We found one for our bedroom and having contacted Julie it was delivered within just 2 days. Great service!

12 March 2025
Unprompted review

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