Having only moved in three years ago this was the first kitchen spotlight that needed replacing. Taking the details from the old bulb made the ordering process simple. The bulbs arrived undamaged in a... See more
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About LightBulbs Direct Ltd
Written by the company
Lightbulbs Direct: Your One-Stop Lighting Shop
Lightbulbs Direct is the UK's leading online retailer for all your lighting needs. With over two decades of experience, we offer an unparalleled range of high-quality light bulbs and fittings at unbeatable prices. Our knowledgeable team is passionate about lighting and dedicated to helping you find the perfect solution for your home or business. From classic incandescent bulbs to energy-efficient LED options, we've got you covered.
Struggling to choose?
Our comprehensive buying guides and informative blog are packed with tips and advice.
Let Lightbulbs Direct illuminate your world.
Contact info
Unit 2, Marrtree Business Park, Bowling Back Lane, BD4 8QE, Leeds, United Kingdom
- 01494 723 286
- enquiries@lightbulbs-direct.com
- www.lightbulbs-direct.com
Replied to 16% of negative reviews
Typically replies within 24 hours
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Great range, prices and service
Fantastic range, super low prices... And when I accidentally gave them the wrong delivery address, they re-directed for free. Five stars from me!
Good quality products and service
Good quality products and service.
Reasonably easy to find decent products on their web site with good delivery.
Need bulbs? Shop here!
Good selection of products, competitive prices and fast delivery service. Good value for money & hassle free.
Arrived broken, no response.
I bought a bathroom bulb directly (boycotting Amazon), it arrived in a crushed box, broken glass and powder from it inside. This was most probably down to the delivery, however, I took pictures and emailed the company. I only had one reply asking how I used it.
I heard nothing back for over a week despite two emails asking for a replacement.
In the end, I had to go through PayPal, who then forced the refund.
As a long-time business client
As a long-time business client, I've consistently enjoyed seamless service without any problems.
Great service
I have been a business customer for quite a while.
Never had an issue with service they provide.
EXCELLENT
Superb items and efficient service.
Product was excellent quality and value for money also.
Highly recommended will definitely be using this company again in the future.
Fast delivery, good products
Did not expect ll be so fast to deliver and Phillips ll be so reasonable price. I ordered few bulbs for different outside lights, good quality.
My order was dispatched swiftly.
My order was dispatched swiftly.
I had to return part of the order as the bayonet size was incorrect - this could well be my fault for not specifying
the correct size.
The refund was made without any fuss or delay.
Impressed.
Very fast efficient service
Both items arrived broken
Both items arrived broken - no reply!
ordered two bulbs both turned up smashed .. Emailed them, about it over a week ago and havents heard a thing back.. Really poor to follow up.
Quick response and delivery.
fast delivery and excellent products.
Good product easy to fit and delivered…
Good product easy to fit and delivered very quickly
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