LightBulbs Direct Ltd Reviews 30,689

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are often as described and function perfectly. Many people highlight the excellent service, from the ease of ordering to the swift and efficient delivery. Consumers appreciate the wide selection of bulbs available, including hard-to-find types, and frequently mention the good value for money. However, some customers also noted issues with packaging, reporting that products occasionally arrived damaged or in flimsy envelopes. A few other people also felt that the wrong items were sent or that some bulbs were faulty and failed shortly after use.

What people talk about most

Product

Clients share positive opinions on product, highlighting the fantastic range, good quality, and competitive... See more

Delivery service

Customers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Users describe positive interactions with quality. Customers frequently praise the good quality of products,... See more

Order

People report positive experiences with order. Customers found the ordering process simple and efficient,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the efficient and quick... See more

Based on these reviews

Rated 5 out of 5 stars

Having only moved in three years ago this was the first kitchen spotlight that needed replacing. Taking the details from the old bulb made the ordering process simple. The bulbs arrived undamaged in a... See more

Rated 5 out of 5 stars

I have used LightBulbs Direct Ltd for several yearsl The website is always clear about what is being provided. I have had no trouble finding the correct replacement item. The delivery is always qui... See more

Rated 5 out of 5 stars

From order to delivery the service has been excellent. We found that one of the bulb was not working. Once reported the company was prompt is sending a replacement- not many companies these days are q... See more

Rated 5 out of 5 stars

Perfect warm lighting for my stall in the evening. Strung internally around three sides they provided an inviting glow which provided just enough light. Being plastic meant they didn’t break and eac... See more


Company details

  1. Lighting Store
  2. Light Bulb Supplier
  3. Lighting Wholesaler
  4. Office Supply Store

About LightBulbs Direct Ltd

Written by the company

Lightbulbs Direct: Your One-Stop Lighting Shop

Lightbulbs Direct is the UK's leading online retailer for all your lighting needs. With over two decades of experience, we offer an unparalleled range of high-quality light bulbs and fittings at unbeatable prices. Our knowledgeable team is passionate about lighting and dedicated to helping you find the perfect solution for your home or business. From classic incandescent bulbs to energy-efficient LED options, we've got you covered.

Struggling to choose?

Our comprehensive buying guides and informative blog are packed with tips and advice.

Let Lightbulbs Direct illuminate your world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

31K reviews

5-star
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Replied to 16% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Arrived broken, no response.

I bought a bathroom bulb directly (boycotting Amazon), it arrived in a crushed box, broken glass and powder from it inside. This was most probably down to the delivery, however, I took pictures and emailed the company. I only had one reply asking how I used it.

I heard nothing back for over a week despite two emails asking for a replacement.

In the end, I had to go through PayPal, who then forced the refund.

2 May 2025
Rated 5 out of 5 stars

EXCELLENT

Superb items and efficient service.
Product was excellent quality and value for money also.
Highly recommended will definitely be using this company again in the future.

30 March 2025
Rated 5 out of 5 stars

My order was dispatched swiftly.

My order was dispatched swiftly.
I had to return part of the order as the bayonet size was incorrect - this could well be my fault for not specifying
the correct size.
The refund was made without any fuss or delay.
Impressed.

12 June 2025
Rated 2 out of 5 stars

Both items arrived broken

Both items arrived broken - no reply!
ordered two bulbs both turned up smashed .. Emailed them, about it over a week ago and havents heard a thing back.. Really poor to follow up.

1 July 2025
Unprompted review

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