Lifetimesavings Reviews 

157
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Macbrookgas.co.uk did the installation , and apart from a few hiccups , all I had to do was contact their office and it was sorted . Very happy indeed , its made my life so much easier , and engineers... See more

Rated 4 out of 5 stars

So far so good! Obviously it’s early days yet, but my newly installed sustainable, eco-friendly air source heat pump and roof solar panel system is seemingly as effective, friendly and efficient as my... See more

Rated 5 out of 5 stars

Alex made the whole application for funding as easy & uncomplicated as was possible. There was a good deal of paperwork involved & it was explained each step as best he could. Took a long while from... See more

Rated 5 out of 5 stars

Was approached by alex when canvassing.. and after some funding issues the work began , insulating team were a nice bunch of lads and cracked on at a decent pace .. few issues with plumbing and some... See more

Company details

  1. Business Administration Service

Written by the company

Government grant advisors, surveyors and La flex council application assistance service working with a nationwide selection of Government pas2035 approved and Government Trustmark approved contractors.


Contact info

4.8

Excellent

TrustScore 5 out of 5

157 reviews

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4.8

All reviews

(157)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service, very helpful and knowledgeable to make sure everything goes smoothly. If there are any issues out of their control they are always eager to help and sort things!!

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient and prompt

Very efficient and prompt. Received information pack the day after initial contact. Survey was booked quickly and was able to book installation date at the end of the survey. Very impressed.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

I would like to say a big thank you to…

I would like to say a big thank you to Alex and his team at lifetime savings for making the process of the eco4 grant a lot smoother than it would have been without their help.
I had a lot of trouble with the paperwork required from my doctors, but a call to Alex this was all sorted in no time no messing about done! Thank you Alex and lifetime savings!

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Giving the house a winter coat

Was approached by alex when canvassing.. and after some funding issues the work began , insulating team were a nice bunch of lads and cracked on at a decent pace .. few issues with plumbing and some prior planning with solar panels, the team at Macbrook gas are more than capable at dealing with any issues I had .. house feels a lot warmer and efficient..Stirling job all round

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Very reliable company

Very reliable company, everything was in order. Team very good with communicating, dates and times all kept too. All work carried out was efficient, tidy and our house was respected.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

I can honestly say the service from…

I can honestly say the service from start to finish was fantastic every single member of the team was great they arranged all the funding the team from Macbrook were brilliant and the finished system has been a godsend this last winter I cannot thank them enough for everything, Thank You

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Lifetime savings were vital in my…

Lifetime savings were vital in my application for my solar panels and heaters. They made everything very quick and easy and connected me to the installers who were also brilliant. Thank you all so much.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

It was a bit of a long process with a…

It was a bit of a long process with a fair amour of admin which took a little while but once it got going it all went fairly smoothly. The admin was mainly handled by lifetime savings who arranged the grant and the contractor. All in all a really good service.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Warm house



I would like to extend my heartfelt gratitude to Lifetime Savings for their invaluable assistance with my application for the government scheme aimed at obtaining energy-efficient equipment to enhance my home's warmth.

The sales team, particularly Alex's Angels, demonstrated exceptional diligence and professionalism throughout the process. Thank you for your outstanding support!

7 April 2025
Unprompted review
Rated 5 out of 5 stars

I apply with them in November i have…

I apply with them in November i have been call by one guy Alex was very helpful and explained everything to me i have been approved and on 22 January i have the new boiler installed wath can I say thank you very much for your help and thank you very much Alex :)

11 November 2024
Unprompted review
Rated 1 out of 5 stars

Abandoned and let down

From my experience I am not at all impressed by Lifetime Savings. I have been very independent throughout my life never taking handouts from anyone, however I am now retired my wife and I are living on one government pension, she is not quite pensionable yet. I contacted them in reference to a first time heating installation which my local council granted, they then sent one of their contractors to carry out a survey but alas they let us down and now the usual round of phone calls with nobody calling back. This has been going on for over three months now, we were hoping for central heating this Christmas. We thought it was too good to be true and apparently it is.

Following your response below.

Wow, not the response I was expecting. This is the first communication I have had from you in months and that was to give me a bollocking for calling you out.

12 December 2024
Unprompted review
Lifetimesavings logo

Reply from Lifetimesavings

I have looked further into you.
We approved your project through the council within two weeks of application. We placed you with an installer and your dealings with lifetime Savings was complete at that point.
We still further assisted from that point with chasing our installer up for an update on 26/11/24.
We have a recorded phone, email and message facility and I can see we haven't got a single missed call or un-responded email from you. At present the installer [and us] have emailed OFGEM for clarification on getting your project approved as you have no income and the Government guidance isn't clear on how that can be funded. It can be but as the guidance isn't clear this has to be confirmed first.
I'm disappointed to see a one star as so far we have provided an excellent service of getting you council approved and over to an installer within a two week period.
Too many people jump straight onto the internet to write a bad review first before speaking with the owner to see if a problem could be sorted and this is a perfect example.
Alex
Owner

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