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LifePoints Reviews 44,558

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the platform as a legitimate way to earn money, often finding the surveys well-paid and engaging. They also frequently highlight the responsiveness and helpfulness of the customer service team when issues arise, noting quick resolutions and professional interactions. The user experience is generally described as positive, with many finding the site attractive and easy to navigate. However, some people were dissatisfied with the payment process, citing delays in receiving rewards, with some waiting several days or even experiencing issues where rewards were not credited. There are also occasional complaints about the user experience, such as being disqualified from surveys after spending time on them or encountering technical glitches like freezing surveys. A few other people also felt that customer service could be slow to respond or unhelpful in certain situations, particularly when accounts were closed without clear explanations.

What people talk about most

Customer service

Users describe ambiguous interactions with customer service. Many customers report dissatisfaction, citing... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers express frustration with issues like... See more

Website

People report ambiguous experiences with the website. Many reviewers express frustration with issues like... See more

Payment

Consumers find payment to be ambiguous, with many reporting issues such as accounts being blocked due to... See more

Response time

Reviewers highlight ambiguous aspects of response time. While some customers experienced quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The number of surveys provided per day is less as compared to other sites or apps, but the percentage of completed surveys is much more. It is a legit source of earning money, it can improve a lit... See more

Company replied

Rated 4 out of 5 stars

I’ve been with Lifepoints for many years now. They are one of the best survey sites. They don’t expect you to spend 40 minutes of your valuable time to end up earning 10p like some I could mention. Th... See more

Company replied

Rated 4 out of 5 stars

I got my first reward but its too long to receive. I hope they will fix it and dont make us wait for many long days. About the apps, its good i will have another reward completed but i am still waitin... See more

Company replied

Rated 4 out of 5 stars

I've been taking surveys here for a few years now and really enjoy it. I like thinking companies are interested in what we have to share with them. Some surveys are long without much reward, but I st... See more

Company replied


Company details

  1. Market Researcher
  2. Media Company

About LifePoints

Written by the company

Free paid surveys & rewards!

LifePoints is an online surveys platform where you'll earn cash rewards and e-gift cards, just for giving your opinion!

You'll earn rewards in PayPal cash or as e-gift cards from your favourite retailers by simply answering survey questions and sharing your feedback on services and products. You'll be helping to shape the future of the world’s biggest brands, for tomorrow and years to come - which is why we take your opinions seriously.

Earning online with LifePoints is easy!

Step 1: SIGN UP

Join our community and discover how much we value your opinion. We’ve paid over $22 million (USD) in rewards to our members in the last year alone!

Step 2: TAKE SURVEYS

Complete surveys and get paid for sharing your feedback on products and brands we all know and love.

Step 3: GET REWARDED

Earn virtual points (LPs) that can be redeemed for PayPal cash, e-gift cards and much more.

LifePoints is a community of over 5 million members from 44 countries around the world. Our community is home to like-minded consumers who share a passion for building a better world and experiencing the value of their opinions. Some of our members’ greatest contributions have led to the creation of airbags, cash reward cards, and baby safety car seats, to name a few!

Start earning today!

Sign up for free and we’ll give you 10 LifePoints to kick things off!

Sign Up

Contact info

Promotion box for LifePoints

Sign up now and start earning

Take surveys, make money and shape the products and services you love.

3.7

Average

TrustScore 3.5 out of 5

45K reviews

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Rated 5 out of 5 stars

I can't log in

8 April 2026
Unprompted review
LifePoints logo

Reply from LifePoints

We’re sorry to hear you’re having trouble logging in. We’d be happy to help you get this resolved as quickly as possible.

Please raise a ticket in our Help Center and quote ‘SITEREVIEW-TP’, and our team will assist you in regaining access to your account.

Thank you for your patience.

Rated 5 out of 5 stars

I love you life point 😍👍

I love you life point 😍👍

3 April 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you so much for your sweet message! We’re thrilled to hear that you love LifePoints and enjoy being part of our community.

Your support means a lot to us! Keep enjoying the surveys and rewards!

Rated 1 out of 5 stars

SHAMELESS SCAM: Suspended after 12 months to avoid payout!

I am writing this to warn everyone: stay from LifePoints. They are very unprofessional and unfair.

As I was about to redeem my rewards the Gift Card section disappeared from my dashboard. I contacted support. Got a copy-paste message from Olivia. She said:

* My account is suspended for Quality Standards.
* She could not provide details about the suspension for security reasons.

This is a scam. I was loyal for, over a year. Suddenly did not pass their quality standards just as I was about to get paid. It's clear that LifePoints waits for users to accumulate points then bans them to avoid paying.

To everyone reading this: LifePoints is taking advantage of you for free market research. They sell your info to companies and then kick you out with no money. I wasted my time and effort on this company.

LifePoints is not a survey site; it's a data-harvesting scam. Don't trust them.

29 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Hello,

Thank you for taking the time to share your concerns. We understand how upsetting and disappointing this experience has been for you. Please know that LifePoints takes data protection, privacy, and member trust very seriously. We do not misuse personal information or collect data without consent. We do not sell any data, and in fact, no one has access to your surveys or their content. Your answers to surveys cannot be traced back to your account.

Every response you provide in a survey reaches the project's team as aggregated percentages, since that is the goal of market research.

Please reach out to us at support@lifepointsapp.com quoting "SITEREVIEW-TP". We'd love to hear more details regarding your issue and offer any support we can.

Regards,

Rated 1 out of 5 stars

Suspension out of the blue

I submitted my redemption but later I realized I hadn't received it. My points had been returned to my balance and the redemption cancelled. Contacting the Help Center I received an answer stating that my membership has been suspended and my points were forfeited.
Horrible company, AVOID!!!

31 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Hi Anette,

We understand your frustration and appreciate you taking the time to share your concerns.

Accounts are reviewed and, if necessary, restricted only when our systems detect activity that does not comply with our Terms and Conditions, which are the same for all members.

While we cannot discuss specific account details in a public forum for privacy and security reasons, we can confirm that we do not profit from suspending accounts, and no action is taken without internal verification.

We understand that this may feel inconvenient, and we truly appreciate your patience and feedback. It helps us continue improving our services. Please reach out to us at support@lifepointsapp.com quoting "SITEREVIEW-TP". We'd love to hear more details regarding your issue and offer any support we can.

Regards,

Rated 4 out of 5 stars

Experience of doing surveys on Lifepoints

The number of surveys provided per day is less as compared to other sites or apps, but the percentage of completed surveys is much more.

It is a legit source of earning money, it can improve a little by giving rewards within 2-3 working days but it is fine. Overall, Lifepoints has helped me to earn more money than all other individual sources in the same span of time.
Sometimes, the users get disqualified while they are doing a survey because the researchers have obtained sufficient number of responses. In that case, the disqualified users must be compensated according to the time they spent while doing that particular survey.

31 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Hi Sayan,

Thank you for taking the time to share your detailed feedback.

We’re really glad to hear that you find LifePoints a reliable way to earn rewards and that you’ve had a positive experience with completed surveys overall. Your support means a lot to us.

We also appreciate your suggestions regarding reward processing times. While most rewards are delivered within a few working days, we’re always looking for ways to improve and make this process even faster.

Regarding survey disqualifications, we understand how frustrating it can be to be screened out after spending time on a survey. This is a standard part of market research, as each study requires specific participant profiles and quotas can be reached at any stage. That said, we truly value your time and feedback, and we will make sure to share your suggestion with the relevant teams.

Thank you again for your thoughtful review and for being part of the LifePoints community.

Kind regards,

Rated 1 out of 5 stars

Am Very Dissapointed That My Account…

Am Very Dissapointed That My Account Has Been Suspended And The Points That I Had Earned Have Been Cancelled. I Contacted Support Staff Regarding Account Suspended They Are Not Very Professional About My Issue. I Highly Suggest Do Not Take Any Surveys Because After You Reach Minimum Points They Will Suspend Your Account.

30 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Hello,

Thank you for sharing your experience. We’re very sorry to hear how disappointed you feel.

We understand how frustrating it is to lose access to your account and points. Please note that suspensions do not occur because a member reaches a certain number of points. They are based on a review of account activity, in accordance with our Terms & Conditions, to protect the integrity of the platform.

Please reach out to us at support@lifepointsapp.com quoting "SITEREVIEW-TP". We'd love to hear more details regarding your issue and offer any support we can.

Kind regards,

Rated 5 out of 5 stars

Thanks for giving meaning survey and…

Thanks for giving meaning survey and rewards

30 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you very much for your kind review! We’re really glad to hear that you’re finding our surveys meaningful and our rewards worthwhile. Providing a valuable and enjoyable experience for our members is very important to us, so it’s great to know we’re meeting your expectations. We truly appreciate your support and look forward to continuing to offer you more opportunities in the future.

Rated 1 out of 5 stars

DONT USE LIFEPOINTS!!!

LifePoints is one of the most frustrating survey sites I’ve used. There are barely any surveys available, so earning points feels like a waste of time from the start. Then when you finally want to redeem, they push you toward linking an authenticated PayPal account instead of just offering straightforward gift card options like other sites do. That is unnecessarily invasive for an already subpar rewards system.

28 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Hi Brennan,

Thank you for sharing your feedback. We’re sorry to hear that your experience has been frustrating.

We understand how important it is to have consistent survey availability and a smooth redemption process. While survey opportunities can vary depending on profile matching and availability from our partners, we’re continuously working to improve the overall experience for our members.

Regarding rewards, we do offer gift cards as a straightforward redemption option. However, in some cases, if our system detects potential security concerns, additional verification steps, such as confirming a PayPal account, may be required. These measures are in place to help protect our members and ensure that rewards are delivered securely. These measures are in place to protect your account and keep your hard-earned points secure.

We understand that this may feel inconvenient, and we truly appreciate your patience and feedback. It helps us continue improving our services. please reach out to us at support@lifepointsapp.com quoting "SITEREVIEW-TP". We'd love to hear more details regarding your issue and offer any support we can.

Kind regards,

Rated 1 out of 5 stars

I Am Very Dissapointed That My Account…

I Am Very Dissapointed That My Account Has Been Suspended And The Points That I Had Earned Have Been Cancelled. I Contacted Support Staff Regarding Account Suspended They Are Not Very Professional About My Issue. I Highly Suggest Do Not Take Any Surveys Because After You Reach Minimum Points They Will Suspend Your Account.

27 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Hello,

Thank you for your feedback. We’re sorry to hear about your experience.

We would like to clarify that account suspensions are not triggered by reaching a certain number of points. Our system reviews multiple factors related to account activity to ensure compliance with our Terms & Conditions and to maintain a fair environment for all members.

We understand that this may feel inconvenient, and we truly appreciate your patience and feedback. It helps us continue improving our services. Please reach out to us at support@lifepointsapp.com quoting "SITEREVIEW-TP". We'd love to hear more details regarding your issue and offer any support we can.

Kind regards,

Rated 5 out of 5 stars

Ive never had an issue with these…

Ive never had an issue with these guys.transparent,simple,great surveys,redemptions within 5 days ,i recommend lifepoints,i love giving my opinion ,

27 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you so much for the 5-star review! We’re thrilled to hear that you’re enjoying our surveys and that your redemptions are arriving smoothly within that 5-day window. Being transparent and straightforward with our members is a top priority for us, so your recommendation means a lot. 

Thanks for sharing your opinions with us; We love having you in the community

Rated 1 out of 5 stars

I would give a minus score if I could

I would give a minus score if I could! Absolute joke of a site. I have completed surveys in good faith and now when I have gone to claim the points that are rightfully mine I have been unable to. On contacting the support panel I have been informed (like so many others it would appear) that my account has been suspended and the points I had earned have been cancelled. I have been given no explanation as to why just a wishy washy I didn't meet quality standards! Come off it! How?! I answered questions honestly. I was using this whilst on maternity to help with little costs here and there but have been scammed quite clearly. Save yourself the trouble DO NOT sign up to this!

26 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

We are incredibly sorry for the frustration and the sense of unfairness this has caused, especially during your maternity leave. We understand that you were counting on these rewards to help with extra costs, and it is never our intention to make our members feel that their time and honest contributions aren't valued.

We would like to perform a manual review of your account and your earned points. Please reach out to our team by opening a helpdesk ticket and include the reference 'SITEREVIEW-TP'. This will allow us to prioritize your case and provide you with a clear, specific explanation and a fair resolution.

Rated 5 out of 5 stars

Good i using 3year still now im happy…

Good i using 3year still now im happy with almost 1000rs i earn monthly easy to use... User friendly.. Thank you lifepoint... Keep going ❤️

26 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for your 5-star review and for being a dedicated member of the LifePoints community for the past three years. We are pleased to hear that you find our platform user-friendly and that you are consistently reaching your monthly earning goals.

Your continued support and positive feedback are greatly appreciated by our entire team.

Rated 1 out of 5 stars

Earned Rewards Forfeited Without Explanation

My experience with LifePoints has been extremely disappointing.

I completed over 30 surveys honestly and spent a significant amount of my valuable time on the platform. Over time, I accumulated approximately ₹2000 in rewards, which I had not yet redeemed. Without any prior warning, my account was suddenly suspended and all my earned points were forfeited. When I contacted support, I only received generic responses stating that I did not meet “quality standards,” with no specific explanation provided.

I have carefully reviewed the Terms & Conditions and, to the best of my understanding, I have not violated any rules. What makes this especially upsetting is that I genuinely relied on this as a small way to treat myself. I work full-time and also have family responsibilities, which makes it difficult to make ends meet. These rewards were something I had earned through my time and effort, and losing them without explanation feels extremely unfair. At the very least, I believe users should be allowed to redeem the points they have already earned. I used other survey channels like Swagbucks and Valued opinions, such a thing has never happened.

I would appreciate a proper review of my case and a fair resolution.

UPDATE: Following LifePoints’ public response, I raised a ticket with the reference “SITEREVIEW-TP” as requested.

My case was reviewed again by their Quality Team, but the decision was upheld without any specific explanation. I continue to receive the same generic response stating that I did not meet “quality standards,” with no transparency or evidence provided.

It is extremely disappointing that even after escalation, there is no accountability or willingness to offer a fair resolution. At the very least, users should be allowed to redeem the rewards they have already earned through their time and effort.

This experience has significantly impacted my trust in the platform.

25 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

We are truly sorry for the disappointment and the impact this has had on you. We recognize that our members juggle many responsibilities, and we never want the time you spend with us to feel wasted. It is particularly concerning to hear that your experience with us has differed so significantly from other platforms you've used.

We would like to conduct a review of your account. Please reach out to our team by opening a helpdesk ticket and include the reference 'SITEREVIEW-TP'. This will allow us to prioritize your case, look into your balance, and work toward a fair resolution

Rated 5 out of 5 stars

It is very good platform and genuine…

It is very good platform and genuine app gives money and bonus also.

18 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for your kind words! We're really glad to hear that you're enjoying the platform and finding it rewarding. Your feedback means a lot to us, and we’ll continue working hard to provide a great experience with exciting bonuses and opportunities.

Rated 4 out of 5 stars

so far its ok

so far its ok. i had twice payout reward but it took you s long

18 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for your feedback! We’re glad to hear your experience has been okay so far, and we truly appreciate your patience. We’re sorry that your payouts took longer than expected, this isn’t the experience we aim to provide. We’re continuously working to improve our processing times so rewards reach you as quickly as possible.

Rated 5 out of 5 stars

It is excellent experience with life…

It is excellent experience with life points. I recently received an e-gift card. The surveys were easy to complete and relevant to our day-to-day activities. It is a reliable and rewarding way to spend some time online.

16 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with LifePoints and that the surveys were easy and relevant for you. It's always our goal to provide a reliable and rewarding platform for our members. We appreciate your support and look forward to your continued participation!

Rated 5 out of 5 stars

It has been great

It has been great, I know sometimes lifepoints face issues but all these though times from unemployed to have a job, I would say this is one of the most legit, valid website. thank you for everything!

15 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you so much for your kind words! 

We truly appreciate you taking the time to share your experience with LifePoints. It means a lot to us to know that the platform has been helpful to you, especially during challenging times. While occasional issues can happen, we’re always working hard to improve and provide the best possible experience for our members.

Thank you for being part of the LifePoints community, and we wish you all the best!

Rated 5 out of 5 stars

Referral link

First, I would like to thank Lifepoint for the useful information and services it provides. Its returns are good and helpful in my professional life. However, I would like you to provide me with a referral link to help me log in to the site without any problems.

13 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for your kind words and for being part of the LifePoints community! We’re glad to hear that you find the information and rewards helpful.

Regarding the login issue you mentioned, we recommend submitting a ticket through our Help Center quoting ‘SITEREVIEW-TP’ so our support team can look into your account and assist you directly. Once you send the request, please include details about the problem you’re experiencing when trying to log in.

Our team will be happy to investigate and help you regain access as soon as possible. Thank you!

Rated 4 out of 5 stars

nothing comes to mind

12 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Thank you for taking the time to leave a review. We appreciate your support and are glad to have you as part of our community.

If you ever have suggestions or feedback in the future, we would be happy to hear from you.

Rated 1 out of 5 stars

LifePoints is Misleading and Infuriatings

LifePoints is one of the most frustrating platforms I’ve ever signed up for. They bombard you with emails promising “new surveys available” and “easy ways to earn extra money.” But the reality? Every single time I clicked their links, I was met with the same dead end: no surveys available. Over and over again, the same cycle—false promises, wasted clicks, and wasted time.
It honestly feels like they’re just spamming inboxes to keep people engaged without ever delivering what they advertise. The whole experience is misleading and exhausting. Instead of earning anything, I spent weeks chasing surveys that didn’t exist. Eventually, I got so annoyed that I deleted my account altogether.
If you value your time and sanity, avoid LifePoints. Their endless emails are nothing but empty promises, and the platform offers zero reward for the effort. One star is generous—this service deserves nothing more.

12 March 2026
Unprompted review
LifePoints logo

Reply from LifePoints

Hello,

Thank you for taking the time to share your experience. I’m really sorry to hear that you’ve felt frustrated, that’s never the experience we want for our members.

Survey availability can vary depending on your profile and the needs of our research partners, which can sometimes lead to quieter periods. I understand how disappointing that feels, especially if you're receiving so many emails from us.

If you want to know more about this and would like us to take a look at it for you, please contact us at support@lifepointsapp.com and quote "SITEREVIEW-TP."

Regards,

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