Life Line Screening Reviews 18,985

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 7,846 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their pleasant demeanor, professionalism, and expertise, highlighting how comfortable and safe they felt during their visits. Many people also appreciate the efficiency of the service and the smooth user experience, noting that procedures were well-explained and the overall process was fast and easy. However, some customers also noted issues with response times and customer service. A few people experienced longer than expected wait times between procedures or before being seen, and some found the organization to be lacking. There were also occasional mentions of staff being unhelpful or not providing clear information regarding tests or follow-up.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the staff for being friendly,... See more

Service

Clients share positive opinions on service, frequently highlighting efficiency and speed. Many reviewers... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting that everything ran smoothly... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers reported quick service, with some not... See more

Customer service

Users describe ambiguous interactions with customer service. While some customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All staff were pleasant and explained procedures well before beginning. My only issue was that every few days I was told to go to a different location. When I called the “main” # which according to w... See more

Company replied

Rated 5 out of 5 stars

Each station was already set up and the techs called your name and completed the procedures efficiently. Screens provided privacy from others waiting for their turn. There was a wait time between each... See more

Company replied

Rated 5 out of 5 stars

This is an easy way to find out things about your body that you don’t typically get in a routine physical at the doctor’s office. In fact my doctor recommended I see Life Screening. But I was already... See more

Company replied

Rated 5 out of 5 stars

We are self employed so not the greatest insurance. To have the artery screening at the hospital would be $2700. When I ask our doctor if she would accept the lifeline screening she said, yes, they do... See more

Company replied


Company details

  1. Health & Medical

Written by the company

Life Line Screening is the leading provider of annual screenings for risks of Heart Disease, Stroke and other chronic diseases. We have screened over 10 million people since 1993. Pick from over 14,000 locations nationwide to find one near you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Rated 5 out of 5 stars

The screeners were absolutely…

The screeners were absolutely WONDERFUL! Explained everything as they progressed through the screening.
The only problem I found is that if it is going to be a longer wait time, you need to let the customers know. If anyone has a time limit, they may get irritated with the wait. Otherwise, the staff was fantastic!

9 May 2026
Rated 2 out of 5 stars

Not great

Overall, it was okay. People were in a hurry. The second station was being run by Alicia who was the rudest nurse I’ve ever seen. She was impersonal and rude. I overheard the patient before me asking her if she was okay and she barked back “yeah, are you?” She made it terribly uncomfortable. Oh well

7 May 2026
Rated 5 out of 5 stars

Seamless process

Seamless process
Kindhearted personnel
Knowledgeable technicians

I am a physician and recommend this screening as a cost effective preventive tool.

9 May 2026
Rated 3 out of 5 stars

It took longer than I was told it was…

It took longer than I was told it was going to. Once I engaged one of the women in conversation, she was fine, but I didn’t find the people to be very friendly. Especially the guy that did the ultrasound. Not very personable. I’m not sure I would do it again.

9 May 2026
Rated 3 out of 5 stars

The onsite staff were great and…

The onsite staff were great and friendly and got us started right on time; they get 5 stars! We have our results and are happy with the experience.
The call center though, zero stars. After never receiving a confirmation email, I called and the representative was very rude and condescending. I was told that since I have a Comcast.net email address that I would never receive emails because it goes right to spam. How would customers know that? She was also very bothered that I asked to confirm the time and location. I was worried going to the screening after this experience, but as mentioned all went well.

1 May 2026
Rated 3 out of 5 stars

We were the last appts

We were the last appts. of the day on a Friday. The staff was in a rush to pack up and leave. The receptionist was playing music on her speaker that was so loud it was difficult to hear anyone speaking.
The tests were performed with hardly any explanation of what they were testing for. The procedure could have been much more professional.

3 May 2026
Rated 1 out of 5 stars

I am still waiting for my results!!

I am still waiting for my results!!! My husband got his results within a week, i am still waiting!! We had our screening at Community Life Church in Catskill, NY. My name is Dorothy Towne. Testing was April 29, 2026. Please advise!!!

29 April 2026
Rated 5 out of 5 stars

The LL Screening is a fast

The LL Screening is a fast, efficient and painless process to gaining information about your own health. It is also cost-effective and the service received by the staff is also fast and friendly.

6 May 2026

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